Articles on Generative AI

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People seem to intuitively understand something meaningful should require doing more than pushing a button or writing a prompt. design master/iStock via Getty Images

Whether it’s Valentine’s Day notes or emails to loved ones, using AI to write leaves people feeling crummy about themselves

When you outsource romance, there’s a hidden emotional cost.
AI can democratize access to learning, knowledge and even justice. Yet without ethical guardrails, proper training, expertise and basic literacy, the very tools designed to empower people can just as easily undermine trust and backfire. (AP Photo/Andy Wong)

We can’t ban AI, but we can build the guardrails to prevent it from going off the tracks

Generative AI may appear to offer a shortcut, but without verification and expertise, it can easily mislead users.
Closely examining the claims companies make about a product can help you separate hype from reality. Flavio Coelho/Moment via Getty Images

New technologies like AI come with big claims – borrowing the scientific concept of validity can help cut through the hype

Scientists across all fields make various types of claims about their innovations. Validity tests check whether they deliver on what they promise.
As AI becomes more integrated, it will continue to influence organizational tone, pace, communication style and decision-making norms. (Getty Images/Unsplash+)

AI tools promise efficiency at work, but they can erode trust, creativity and agency

Without deliberate strategies, over-reliance on AI could erode self-trust, creativity and ethical judgment and leave organizations more fragile, not more resilient.

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