I want this app to be good, so I can use it in place of the truly excellent Tacx Cycling App, now removed by Garmin from the App Store. So every few months I buy a month subscription and give it another go. Been doing this for over a year now, and still this app is pathetic - I can’t get more than 5-10 minutes before the video freezes, never to be active again. How come I can use Zwift, Suffertest, Rouvy, FulGaz, Eurosport, TV Players and videos, with not the slightest problem on my (new, latest) iPad Pro yet this hopeless app never streams properly. And by the way, Garmin Support for iOS is also pathetic, I’ve been using iOS and beta testing sports training apps since 2011 so the advice for beginners you get (eg force quit all other apps, toggle bluetooth, make sure nothing else is connected to the Tacx, do a warmup to create a buffer, etc, etc) is of no use whatsoever. And the reason I keep reporting the same problem (Developer Response please note) is that ‘the problem’ has been apparent (many reviews, not just mine) and not fixed for well over a year now. Why not give us downloadable videos again (as for the desktop apps) so that we don’t have to temporarily load the same videos as a stream every time we use them. Maybe I’ll try again in a few months, because the Tacx Cycling App videos were the best I’ve used - they are just completely unusable in this useless app.
Hi Alan, you keep reporting the same review. We hope you reach out to support so we can assist with the problem you are experiencing. If you've already reached out to support please provide us with your reference ID.