Teaching chatbots how to do the right thing
The chatbot industry sees more data as the answer to building a truly conversational system. But the industry may be teaching chatbots the wrong thing.
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The US‑UK tech prosperity deal carries promise but also peril for the general public
The deliberate alignment of AI systems with the values of corporations and individuals could sour the investment.
Moltbook: AI bots use social network to create religions and deal digital drugs – but are some really humans in disguise?
Researchers are wondering whether the AIs have developed capabilities they weren’t programmed with.
Chatbots are on the rise, but customers still trust human agents more
Companies are increasingly routing customers to chatbots. New research looks into whether customers prefer human or chatbots agents more, and under which circumstances.
‘We’re the ultimate creators, not AI’: Will.i.am on why we’re worrying too much about machine‑made tunes
The Black Eyed Peas star thinks the naysayers are overlooking everything from AI’s future capabilities to the things that make human artists unique.
You probably wouldn’t notice if an AI chatbot slipped ads into its responses
People who interacted with different AI chatbots in a study didn’t realize the bots were including veiled advertising in their replies
Can AI talk us out of conspiracy theory rabbit holes?
A new experiment shows AI chatbots aren’t only good for spreading disinformation – but it comes with plenty of caveats.
Chatbots don’t judge! Customers prefer robots over humans when it comes to those ’um, you know’ purchases
When it comes to buying sex toys, diarrhea medication and acne cream, consumers like the impersonal touch.
AI chatbots are encouraging conspiracy theories – new research
If you interact with chatbots about conspiracy theories, research shows you can can easily fall down the rabbit hole.
Snapchat’s ‘creepy’ AI blunder reminds us that chatbots aren’t people. But as the lines blur, the risks grow
Snapchat’s AI-powered chatbot malfunctioned this week, raising questions of “sentience” among users. As AI becomes increasingly human-like, society must become AI-literate.
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