Before you box up your unwanted presents and head to the shops, here’s what Australia’s consumer law says about asking for a return, exchange or refund.
Articles on defective product
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Apartment defects continue to be a problem in Australia as builders prioritise cost over safety. Our research shows there are ways they can do both.
Can existing laws help if something goes wrong?
Top contributors
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Assistant lecturer in Tort Law, University College Cork
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Associate Professor, Faculty of Law & Justice; Lead, UNSW Public Interest Law & Tech Initiative, UNSW
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Professor, Centre for Healthy Sustainable Development, Torrens University Australia
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Honorary Professor, UNSW
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Adjunct Senior Research Fellow, Centre for Healthy and Sustainable Development, Torrens University Australia