Before you box up your unwanted presents and head to the shops, here’s what Australia’s consumer law says about asking for a return, exchange or refund.
Articles on Refunds
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Airlines seem largely unconcerned about the long-term implications of their refusal to issue refunds to passengers during the COVID-19 pandemic, and risk alienating customers permanently.
Should students get refunds during strike action? An education economist gives his thoughts.
Top contributors
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Associate Professor in Macroeconomics, University of East Anglia
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Associate Professor, Organizational Studies and Sustainable Commerce and Director, Institute for Sustainable Commerce, University of Guelph
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Associate Professor, Faculty of Law & Justice; Lead, UNSW Public Interest Law & Tech Initiative, UNSW