Sub-Zero Group Owner’s App

Name: Sub-Zero Group Owner’s App
Rating: 4.4 (780 reviews)
Author: Sub-Zero and Wolf

Smart Kitchen Appliances

Free

780 Ratings
Age Rating

4+
Years
Category

Lifestyle
Developer

Sub-Zero and Wolf
Language

EN
English
Size

72
MB

Elevate your kitchen experience with the Sub-Zero Group Owner’s App. Connect your Wi-Fi-enabled appliances and enjoy greater control, personalized cooking, and now, integrated wine inventory management. • Build and manage your wine collection • Scan bottles to quickly add wines to your inventory • Track where each bottle is stored across locations • Organize your collection with filters, groups, and tags • View inventory history as wines are enjoyed over time • Enjoy a guided cooking experience with recipes tailored to your appliances • Set timers and view oven status directly from recipe steps • Monitor and control your appliances from anywhere • Receive notifications for appliance status, maintenance, and more The app also gives you powerful control over your Sub-Zero refrigeration and Cove dishwashing appliances. Start your dishwasher remotely, monitor cycles, and manage supplies Wine Inventory transforms a traditionally manual task into a simple, intuitive experience. Manage your collection, understand where your wines are stored, and stay connected to your kitchen in one place. Download now and get more from every Sub-Zero, Wolf, and Cove appliance.

Ratings & Reviews

4.4

out of 5

780 Ratings

Buggy and intermittently works
Jun 24
Jeff3F
Lacks troubleshooting. Also prompts me to register or enter serial number after it’s already been done. Edited and gave more stars—I had to reboot the fridge at the circuit breaker (not ideal) but now it works. I would like the fridge itself to include more troubleshooting options including a hard reboot from the menu. The app itself is fine but in this pricey ecosystem I think it’s fair to offer a full system review for this app as only potential big spenders will be looking at this app and it’s important to give them a review of how this smart fridge operates. The devs were super responsive at my initial one star review and this is great.

Developer Response
Jeff3F - Thank you for the update and the great suggestions for our development and product teams! Best, Digital Product Experience TeamOriginal Response: We’re sorry to hear the app has not been working consistently—that’s definitely not the experience we want for you. We also understand how frustrating it is to be prompted to register or enter your serial number after you have already completed that step. This is being shared directly with our app development team, so it can be addressed. To help us get you back up and running, please share more detail about what you’re experiencing. For example, are you having trouble locating your appliance in the app, or is a firmware update failing? We appreciate your feedback and are here to help get this resolved. Sincerely, Digital Product Experience Team
Buggy and intermittently works
Jun 24
Jeff3F

Lacks troubleshooting. Also prompts me to register or enter serial number after it’s already been done. Edited and gave more stars—I had to reboot the fridge at the circuit breaker (not ideal) but now it works. I would like the fridge itself to include more troubleshooting options including a hard reboot from the menu. The app itself is fine but in this pricey ecosystem I think it’s fair to offer a full system review for this app as only potential big spenders will be looking at this app and it’s important to give them a review of how this smart fridge operates. The devs were super responsive at my initial one star review and this is great.
Developer Response Jun 25
Jeff3F - Thank you for the update and the great suggestions for our development and product teams! Best, Digital Product Experience TeamOriginal Response: We’re sorry to hear the app has not been working consistently—that’s definitely not the experience we want for you. We also understand how frustrating it is to be prompted to register or enter your serial number after you have already completed that step. This is being shared directly with our app development team, so it can be addressed. To help us get you back up and running, please share more detail about what you’re experiencing. For example, are you having trouble locating your appliance in the app, or is a firmware update failing? We appreciate your feedback and are here to help get this resolved. Sincerely, Digital Product Experience Team
Updates break app-appliance connection
Mar 17
griffinhunt
The app is great when it works. However, every so often a bad app or server update is pushed that breaks the app’s ability to communicate with my SZ fridge. I have an older Integrated/Designer fridge that does not have an internal control panel (only physical options for power/ice maker/alarm). Everything else from fridge/freezer temperature controls, ice maker settings, and filter status are only visible and accessible via the app. So when the app breaks, the functionality of my fridge is particularly limited. I wish Sub Zero had better QA or testing prior to releasing their app updates. The bug is usually fixed within a week or so, but it is nonetheless frustrating to lose control of your expensive appliances even if it’s only temporary.

Developer Response
griffinhunt - Thank you for reaching out and sharing your experience with us. We truly appreciate you taking the time to provide your feedback, as it helps us continue to improve our application. We would welcome the opportunity to discuss any potential UIM updates for your product. Please contact our Customer Care Team at CustomerService@Subzero.com or (800) 222 7820 and reference CAS-734412Z8. Our team is available Monday through Friday, from 7:00 a.m. to 7:00 p.m. Central. Thank you, Digital Product Experience Team
Updates break app-appliance connection
Mar 17
griffinhunt

The app is great when it works. However, every so often a bad app or server update is pushed that breaks the app’s ability to communicate with my SZ fridge. I have an older Integrated/Designer fridge that does not have an internal control panel (only physical options for power/ice maker/alarm). Everything else from fridge/freezer temperature controls, ice maker settings, and filter status are only visible and accessible via the app. So when the app breaks, the functionality of my fridge is particularly limited. I wish Sub Zero had better QA or testing prior to releasing their app updates. The bug is usually fixed within a week or so, but it is nonetheless frustrating to lose control of your expensive appliances even if it’s only temporary.
Developer Response Mar 19
griffinhunt - Thank you for reaching out and sharing your experience with us. We truly appreciate you taking the time to provide your feedback, as it helps us continue to improve our application. We would welcome the opportunity to discuss any potential UIM updates for your product. Please contact our Customer Care Team at CustomerService@Subzero.com or (800) 222 7820 and reference CAS-734412Z8. Our team is available Monday through Friday, from 7:00 a.m. to 7:00 p.m. Central. Thank you, Digital Product Experience Team
As outstanding as their appliances!
01/29/2025
ThatcherLuv
The Sub-Zero Wolf app is exactly what a smart appliance app should be—intuitive, responsive, and actually useful. It doesn’t just look polished; it works flawlessly, making it easy to control and monitor appliances without unnecessary steps or frustrating lag.The layout is clean and useful, from changing temps and bake modes to maintenance reminders and timer alerts happening in real time without any hiccups. The app feels like an extension of the appliances, not just an afterthought, and that’s expected with Sub Zero & Wolf. There’s no alternative.

Developer Response
ThatcherLuv - Thank you for sharing your feedback, as the user experience and voice of the customer is extremely valuable. Sincerely, Digital Product Experience Team
As outstanding as their appliances!
01/29/2025
ThatcherLuv

The Sub-Zero Wolf app is exactly what a smart appliance app should be—intuitive, responsive, and actually useful. It doesn’t just look polished; it works flawlessly, making it easy to control and monitor appliances without unnecessary steps or frustrating lag.The layout is clean and useful, from changing temps and bake modes to maintenance reminders and timer alerts happening in real time without any hiccups. The app feels like an extension of the appliances, not just an afterthought, and that’s expected with Sub Zero & Wolf. There’s no alternative.
Developer Response 01/31/2025
ThatcherLuv - Thank you for sharing your feedback, as the user experience and voice of the customer is extremely valuable. Sincerely, Digital Product Experience Team
Tad Bit Wonky
02/11/2024
MzGlamourAddict
I’ve recently changed my phone number since installing the app. It doesn’t allow me to change my login information for the two factor identification. It has my old phone number with no option for updating it. Called customer service but the only suggestion was to create a new account.. I expected a better resolve, especially since I no longer have the same phone number.

Developer Response
MzGlamourAddict - We apologize for the inconvenience and that we were unable to assist when you called. Our Customer Care Team will need to reset your MFA: https://www.subzero-wolf.com/assistance/answers/brandless/sub-zero-group-owner-s-app-multi-factor-authentication. Please call us at 800.222.7820 (M-F 7a-7p Central) and reference case number CAS-086452C9. Thank you, Digital Product Experience Team.
Tad Bit Wonky
02/11/2024
MzGlamourAddict

I’ve recently changed my phone number since installing the app. It doesn’t allow me to change my login information for the two factor identification. It has my old phone number with no option for updating it. Called customer service but the only suggestion was to create a new account.. I expected a better resolve, especially since I no longer have the same phone number.
Developer Response 02/14/2024
MzGlamourAddict - We apologize for the inconvenience and that we were unable to assist when you called. Our Customer Care Team will need to reset your MFA: https://www.subzero-wolf.com/assistance/answers/brandless/sub-zero-group-owner-s-app-multi-factor-authentication. Please call us at 800.222.7820 (M-F 7a-7p Central) and reference case number CAS-086452C9. Thank you, Digital Product Experience Team.

Thank you for choosing Sub-Zero, Wolf, and Cove. This update includes general improvements and optimizations.

Version 4.6.2 Jul 15

Data Linked to You

The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supported Features
- VoiceOver
- Larger Text
- Dark Interface
- Differentiate Without Color Alone
- Sufficient Contrast
- Reduced Motion

Information

Seller: Sub-Zero Inc.
Size: 72 MB
Category: Lifestyle
Compatibility: Requires iOS 15.5 or later.

iPhone
Requires iOS 15.5 or later.

iPad
Requires iPadOS 15.5 or later.

iPod touch
Requires iOS 15.5 or later.

Apple Vision
Requires visionOS 1.0 or later.
Languages: English
Age Rating: 4+

4+

Learn More

Developer Website

Privacy Policy

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Sub-Zero Group Owner’s App

Ratings & Reviews

Buggy and intermittently works

Updates break app-appliance connection

As outstanding as their appliances!

Tad Bit Wonky

What’s New

App Privacy

Data Linked to You

Data Not Linked to You

Accessibility

Supported Features

VoiceOver

Larger Text

Dark Interface

Differentiate Without Color Alone

Sufficient Contrast

Reduced Motion

Information

More by Sub-Zero and Wolf

Mobile Specifications App

SZG Service Advisor

You Might Also Like

PowerView

Miele app – Smart Home

Lutron App

Control4

Control4 for OS 3

Luma View

Flo by Moen™

Home Connect (America)

Bond Home

Pentair Pool