Sub-Zero Group Owner’s App

Name: Sub-Zero Group Owner’s App
Rating: 4.4 (780 reviews)
Author: Sub-Zero and Wolf

生活

免费

780个评分
年龄分级

4+
岁
类别

生活
开发者

Sub-Zero and Wolf
语言

EN
英语
大小

72
MB

Elevate your kitchen experience with the Sub-Zero Group Owner’s App. Connect your Wi-Fi-enabled appliances and enjoy greater control, personalized cooking, and now, integrated wine inventory management. • Build and manage your wine collection • Scan bottles to quickly add wines to your inventory • Track where each bottle is stored across locations • Organize your collection with filters, groups, and tags • View inventory history as wines are enjoyed over time • Enjoy a guided cooking experience with recipes tailored to your appliances • Set timers and view oven status directly from recipe steps • Monitor and control your appliances from anywhere • Receive notifications for appliance status, maintenance, and more The app also gives you powerful control over your Sub-Zero refrigeration and Cove dishwashing appliances. Start your dishwasher remotely, monitor cycles, and manage supplies Wine Inventory transforms a traditionally manual task into a simple, intuitive experience. Manage your collection, understand where your wines are stored, and stay connected to your kitchen in one place. Download now and get more from every Sub-Zero, Wolf, and Cove appliance.

评分及评论

4.4

满分 5 分

780 个评分

Buggy and intermittently works
6月24日
Jeff3F
Lacks troubleshooting. Also prompts me to register or enter serial number after it’s already been done. Edited and gave more stars—I had to reboot the fridge at the circuit breaker (not ideal) but now it works. I would like the fridge itself to include more troubleshooting options including a hard reboot from the menu. The app itself is fine but in this pricey ecosystem I think it’s fair to offer a full system review for this app as only potential big spenders will be looking at this app and it’s important to give them a review of how this smart fridge operates. The devs were super responsive at my initial one star review and this is great.

开发者回复
Jeff3F - Thank you for the update and the great suggestions for our development and product teams! Best, Digital Product Experience TeamOriginal Response: We’re sorry to hear the app has not been working consistently—that’s definitely not the experience we want for you. We also understand how frustrating it is to be prompted to register or enter your serial number after you have already completed that step. This is being shared directly with our app development team, so it can be addressed. To help us get you back up and running, please share more detail about what you’re experiencing. For example, are you having trouble locating your appliance in the app, or is a firmware update failing? We appreciate your feedback and are here to help get this resolved. Sincerely, Digital Product Experience Team
Buggy and intermittently works
6月24日
Jeff3F

Lacks troubleshooting. Also prompts me to register or enter serial number after it’s already been done. Edited and gave more stars—I had to reboot the fridge at the circuit breaker (not ideal) but now it works. I would like the fridge itself to include more troubleshooting options including a hard reboot from the menu. The app itself is fine but in this pricey ecosystem I think it’s fair to offer a full system review for this app as only potential big spenders will be looking at this app and it’s important to give them a review of how this smart fridge operates. The devs were super responsive at my initial one star review and this is great.
开发者回复 6月25日
Jeff3F - Thank you for the update and the great suggestions for our development and product teams! Best, Digital Product Experience TeamOriginal Response: We’re sorry to hear the app has not been working consistently—that’s definitely not the experience we want for you. We also understand how frustrating it is to be prompted to register or enter your serial number after you have already completed that step. This is being shared directly with our app development team, so it can be addressed. To help us get you back up and running, please share more detail about what you’re experiencing. For example, are you having trouble locating your appliance in the app, or is a firmware update failing? We appreciate your feedback and are here to help get this resolved. Sincerely, Digital Product Experience Team
Updates break app-appliance connection
3月17日
griffinhunt
The app is great when it works. However, every so often a bad app or server update is pushed that breaks the app’s ability to communicate with my SZ fridge. I have an older Integrated/Designer fridge that does not have an internal control panel (only physical options for power/ice maker/alarm). Everything else from fridge/freezer temperature controls, ice maker settings, and filter status are only visible and accessible via the app. So when the app breaks, the functionality of my fridge is particularly limited. I wish Sub Zero had better QA or testing prior to releasing their app updates. The bug is usually fixed within a week or so, but it is nonetheless frustrating to lose control of your expensive appliances even if it’s only temporary.

开发者回复
griffinhunt - Thank you for reaching out and sharing your experience with us. We truly appreciate you taking the time to provide your feedback, as it helps us continue to improve our application. We would welcome the opportunity to discuss any potential UIM updates for your product. Please contact our Customer Care Team at CustomerService@Subzero.com or (800) 222 7820 and reference CAS-734412Z8. Our team is available Monday through Friday, from 7:00 a.m. to 7:00 p.m. Central. Thank you, Digital Product Experience Team
Updates break app-appliance connection
3月17日
griffinhunt

The app is great when it works. However, every so often a bad app or server update is pushed that breaks the app’s ability to communicate with my SZ fridge. I have an older Integrated/Designer fridge that does not have an internal control panel (only physical options for power/ice maker/alarm). Everything else from fridge/freezer temperature controls, ice maker settings, and filter status are only visible and accessible via the app. So when the app breaks, the functionality of my fridge is particularly limited. I wish Sub Zero had better QA or testing prior to releasing their app updates. The bug is usually fixed within a week or so, but it is nonetheless frustrating to lose control of your expensive appliances even if it’s only temporary.
开发者回复 3月19日
griffinhunt - Thank you for reaching out and sharing your experience with us. We truly appreciate you taking the time to provide your feedback, as it helps us continue to improve our application. We would welcome the opportunity to discuss any potential UIM updates for your product. Please contact our Customer Care Team at CustomerService@Subzero.com or (800) 222 7820 and reference CAS-734412Z8. Our team is available Monday through Friday, from 7:00 a.m. to 7:00 p.m. Central. Thank you, Digital Product Experience Team
As outstanding as their appliances!
2025/01/29
ThatcherLuv
The Sub-Zero Wolf app is exactly what a smart appliance app should be—intuitive, responsive, and actually useful. It doesn’t just look polished; it works flawlessly, making it easy to control and monitor appliances without unnecessary steps or frustrating lag.The layout is clean and useful, from changing temps and bake modes to maintenance reminders and timer alerts happening in real time without any hiccups. The app feels like an extension of the appliances, not just an afterthought, and that’s expected with Sub Zero & Wolf. There’s no alternative.

开发者回复
ThatcherLuv - Thank you for sharing your feedback, as the user experience and voice of the customer is extremely valuable. Sincerely, Digital Product Experience Team
As outstanding as their appliances!
2025/01/29
ThatcherLuv

The Sub-Zero Wolf app is exactly what a smart appliance app should be—intuitive, responsive, and actually useful. It doesn’t just look polished; it works flawlessly, making it easy to control and monitor appliances without unnecessary steps or frustrating lag.The layout is clean and useful, from changing temps and bake modes to maintenance reminders and timer alerts happening in real time without any hiccups. The app feels like an extension of the appliances, not just an afterthought, and that’s expected with Sub Zero & Wolf. There’s no alternative.
开发者回复 2025/01/31
ThatcherLuv - Thank you for sharing your feedback, as the user experience and voice of the customer is extremely valuable. Sincerely, Digital Product Experience Team
Tad Bit Wonky
2024/02/11
MzGlamourAddict
I’ve recently changed my phone number since installing the app. It doesn’t allow me to change my login information for the two factor identification. It has my old phone number with no option for updating it. Called customer service but the only suggestion was to create a new account.. I expected a better resolve, especially since I no longer have the same phone number.

开发者回复
MzGlamourAddict - We apologize for the inconvenience and that we were unable to assist when you called. Our Customer Care Team will need to reset your MFA: https://www.subzero-wolf.com/assistance/answers/brandless/sub-zero-group-owner-s-app-multi-factor-authentication. Please call us at 800.222.7820 (M-F 7a-7p Central) and reference case number CAS-086452C9. Thank you, Digital Product Experience Team.
Tad Bit Wonky
2024/02/11
MzGlamourAddict

I’ve recently changed my phone number since installing the app. It doesn’t allow me to change my login information for the two factor identification. It has my old phone number with no option for updating it. Called customer service but the only suggestion was to create a new account.. I expected a better resolve, especially since I no longer have the same phone number.
开发者回复 2024/02/14
MzGlamourAddict - We apologize for the inconvenience and that we were unable to assist when you called. Our Customer Care Team will need to reset your MFA: https://www.subzero-wolf.com/assistance/answers/brandless/sub-zero-group-owner-s-app-multi-factor-authentication. Please call us at 800.222.7820 (M-F 7a-7p Central) and reference case number CAS-086452C9. Thank you, Digital Product Experience Team.

Thank you for choosing Sub-Zero, Wolf, and Cove. This update includes general improvements and optimizations.

版本 4.6.2 7月15日

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开发者可能会收集以下数据，且数据与你的身份关联：
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支持的功能
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- 更大字体
- 深色界面
- 不单靠颜色进行区分
- 充足对比度
- 减弱动态效果

信息

销售商: Sub-Zero Inc.
大小: 72 MB
类别: 生活
兼容性: 设备需装有 iOS 15.5 或更高版本。

iPhone
设备需装有 iOS 15.5 或更高版本。

iPad
设备需装有 iPadOS 15.5 或更高版本。

iPod touch
设备需装有 iOS 15.5 或更高版本。

Apple Vision
设备需装有 visionOS 1.0 或更高版本。
语言: 英语
年龄分级: 4+

4+

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Sub-Zero Group Owner’s App

评分及评论

Buggy and intermittently works

Updates break app-appliance connection

As outstanding as their appliances!

Tad Bit Wonky

新功能

App 隐私

与你关联的数据

未与你关联的数据

辅助功能

支持的功能

旁白

更大字体

深色界面

不单靠颜色进行区分

充足对比度

减弱动态效果

信息

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