App is getting better day by day & adding features continuously.. I am using this app from the very beginning of the app launched.. So I can see the difference of the modern version from the very first one.So for a long time user, I want to see this app getting even better. So I have some suggestions which can definitely improve user experience as well as the convenience of the travelers.Suggestions :1. Please provide a search option for the stations in "QR Booking" section for both the "Origin Station" & "Destination Station ".2. Please provide the "Line" colour beside the stations when searching for the stations.As example : I searched "Esplanade" & beside it Colour "Blue" and "Green" is showing. So that the passengers/users can understand that it's a "Interchangeable" Station. Same goes for the Noapara station.. Many more interchangeable stations will come after every line's full operation.3. Minimize the size of icons so that it looks compact and crisp..4. Please provide Various UPI Apps for direct payments in the payment section..Most of the passengers do not know their VPA.. So it will be a game changer if they just select an UPI App and it redirects to the app for payment.5. The last one.. Please Provide Ticket Booking or Smart Card Recharge facilities directly on the Various UPI apps just like Delhi Metro or other metros in some Indian cities..Thank You

The app is malfunctioning frequently, not showing the exact “last known card balance”. Sometimes, it is showing the last recharge balance.Always showing there is “no more trains today”, while checking the “train time”.Please resolve these bugs on your next release.

The app works well for booking tickets, but one feature that would make it much more convenient is Google Pay / PhonePe integration. Currently, users have to manually type in their UPI ID every time they book a ticket, which feels repetitive and time-consuming. Adding direct integration with popular UPI apps would make the payment process seamless and faster. Hope the team can add this in a future update!

Finally Kolkata Metro has launched their ios app. You can know train schedules, recharge your card and also book MTickets (For Green Line only). We as a citizen of this country should use the official app for our daily commute. We have a fair enough digital infrastructure in India and youngsters should use it more.