Crunchyroll
Ratings & Reviews
Crunchyroll is an awesome app for watching anime legally and in great quality. The design is smooth, streaming works well, and the library is huge – there’s always something to watch!As a fan from the Czech Republic, I truly enjoy using the app every day. The only thing that would make it perfect is support for Czech subtitles. Many fans here struggle with English, and adding Czech would open the doors for a whole new wave of anime lovers – especially kids and casual viewers.Please consider this! We love anime, and we want to enjoy it fully too. 🇨🇿💛Thanks Crunchyroll team – you’re doing a great job and we hope to see Czech language support soon!
Developer ResponseThank you for your wonderful feedback and enthusiasm for the app! We're delighted to hear you enjoy the smooth streaming and vast library. Your suggestion for Czech subtitles is invaluable, and we appreciate your support in making anime accessible to even more fans. If you need anything, feel free to reach out to Crunchyroll Support at https://help.crunchyroll.com/hc/requests/new! 😊📺✨
I've been using this app for quite some time now, and I truly appreciate everything it offers. However, I must express my concern about recent changes that have significantly impacted my experience. In my opinion, one of the key reasons for this app's popularity has been its vibrant and engaged community. A strong, supportive community is essential, and it has been a defining feature of this platform. Removing the ability to comment under each episode has, unfortunately, diminished the experience. The opportunity to share thoughts and feelings, and to connect with others who are equally excited or moved by an episode, was a significant part of what made this platform special. After waiting eagerly for a new episode, being able to dive into the comments and see the reactions of others added an extra layer of enjoyment and connection. Without this feature, much of that sense of community has been lost. Another feature I greatly valued was the recommendation section for each anime, where users could explain why they would or wouldn’t recommend a particular show. This was incredibly helpful in guiding my viewing choices, saving me time, and ensuring that I was watching content that truly interested me. I hope you will consider reinstating these features, as they were integral to the app's appeal and the strong sense of community that set it apart.
I’ve been a paying user, but this app is rapidly alienating its subscriber base. It refuses to support iOS 16, which is an absurd limitation for an application that essentially just plays videos. Instead of optimizing for accessibility, they completely block browser viewing—forcing you to download an app that their own updates leave unsupported.When you do get it working, the UI is a mess full of errors. Compared to other modern streaming services that offer seamless browser playback, offline viewing, and intuitive navigation, the value provided here is minimal. It’s no wonder they are actively losing market share to better platforms when they treat paying customers this way.
A while back, I really loved crunchyroll. But what’s enought is enought. They have really little library of old titles, some of them are not even starting from first season (for example date a live starts by season 3) and when new title comes out, episodes are often late or missing subtitles. UI is overall ugly and without functions that even web pirate sites have. When you pause video and dare to use another app for more that 20 seconds, app just refresh and good luck finding where you left off with your video.The only thing that seems to work properly is recommended series, which if you ignore that 90% of isekai slop that it feeds you, the remaining 10% are popular or really interesting titles based of what you recently watched. Don’t even let me start on that useless search function.And that all for a just a small subscription with price PRETTY CLOSE TO NETFLIX.At state crunchyroll is now in, it is better to just watch your favorite titles on some pirate sites for free and then support the actual creators somewhere else. And that’s really sad.
Developer ResponseHi NEW PIRATE Kasanari! 😊 Thank you for sharing your thoughts with us. Your feedback highlights several important concerns, particularly regarding the limited library of titles, subtitle availability, and user interface issues. It’s clear that you’ve put a lot of thought into your experience, and we genuinely appreciate you sharing this with us. We understand how frustrating it can be when episodes are missing and the search function doesn’t meet your expectations. Your insights are invaluable as we strive to improve and provide a better experience for our anime community. While we recognize that the subscription price can be a concern, we aim to offer a range of content that justifies the cost. Your thoughts on the recommendations and overall functionality will help us enhance our service. If you have more specific feedback or need assistance, please don’t hesitate to reach out to our support team at [Crunchyroll Support](https://got.cr/help-cr). Thank you for taking the time to express your feelings, and we hope to create a more enjoyable experience for you in the future! 🙏📺✨
Don’t get me wrong the library and selection of shows is amazing but the app is absolutely horrible. It’s so unfinished and buggy for so long that I don’t think it should even be on the App Store. Especially the app for Apple TV is borderline unusable. Language is randomly selected and you can’t change it. The only audio track selectable is Unknown, really? There are honestly better and more user friendly pirated websites then this app. I will keep trying one month a year to see if anything improves, but since I have been trying this for 3 years and literally nothing changed, I don’t really have high hopes.
Developer ResponseWe appreciate your feedback on how to improve our app, ChnookSubmarine. We are always working to make it better. Could you please head over to Crunchyroll Support (http://www.crunchyroll.com/help?topic=contact) and send us a ticket with as much detail as possible regarding the issues you're experiencing. Stay crunchy!
I have bought premium for free a time ago and it was awesome. Ive watched Demon Slayer and Spy x Family. I wanna watch jjk but i dont wanna watch it with ads and for some reason, when i buy a free trial even on a brand new account, it steals like 1$ from me it does give it back tho but it doesnt give me the premium.
Developer ResponseThank you for sharing your experience with the premium purchase. Your feedback truly matters to us. If you need any help, feel free to contact us through the support options in the app. We hope you enjoy watching your favorites! 😊 You can also reach us here: https://help.crunchyroll.com/hc/requests/new.
Why a stream service this big use AI Subtitles/Captions, also messing up so many things to the point of frustration (wrong subtitles to the point of not only shows they haven’t paid attention at all but also the sub being to wrong it wouldn’t make sense at all) and many actions that rises questions about this app and whether they actually care about anything, or just here to get money and don’t do anything meaningful, this app use to be much better but now it just scam
Developer ResponseHi Mo_Bem! It makes sense that the captions and subtitles getting way off, especially when they make scenes hard to follow, would feel like the app has stopped caring. We also see how that mismatch can add up when you were expecting something better than it used to be. We are checking what is causing the caption and subtitle timing issues, and we would appreciate you sharing what you see on the screen when it happens. For the fastest help, you can also contact Crunchyroll Support here: https://got.cr/help-cr. If you feel the experience improves, please consider updating your rating. The Crunchyroll Team 🧡 🎬
I want to download a season to watch on the trip, everything’s loaded except for the FIRST episode. I have space, updated the app, it downloads and instantly shows an error, and never appears when on airplane mode. This is VERY ANNOYING.
Developer ResponseWe appreciate you sharing your experience. It sounds really frustrating that the first episode won’t download for offline viewing despite having space. Your feedback is important, and we encourage you to reach out to our support team at http://www.crunchyroll.com/help?topic=contact for further assistance.
i’m from czech republic, and bought crunchy so i can watch my favorite shows on TV, little did i know that there’s basically nothing to watch on there, most of the shows i searched for were not available, i’d rather stick with air-playing to my tv from anime sites, there just wasn’t much to keep me paying for it, there’s basically no benefit other than the tv application
Developer ResponseHello! 😊 It sounds like you’ve had a disappointing experience with the content available in your region, and we truly appreciate your feedback. Finding your favorite shows is essential, and it can be disheartening when they aren't available. While our library does have a wide range of titles, availability can vary by region, including the Czech Republic. We’re continually working to improve our offerings and ensure that our users can enjoy their favorite shows. If you have specific titles in mind that you were hoping to see, sharing that feedback can be helpful for future content considerations. We invite you to reach out to our support team at https://got.cr/help-cr for any further assistance. We hope you might find something new to enjoy in the meantime! If you feel comfortable, consider updating your rating. Your input means a lot to us! The Crunchyroll Team 🧡
Its nice and all but when i wanted to try out free trial and literally wanted to give them money, it just says oops there is a problem, try again later and does nothing but Apple says the trial and subscription is working. Im lucky that it didnt take my money, and im sure it never will. Maybe work on this app before saying pirating is bad. I had much better experience watching 4 ads just to start an episode
Developer ResponseI’m glad you like the platform, but it's unfortunate you had trouble starting your free trial. Your feedback truly matters to us, and we appreciate you sharing it! We're dedicated to improving, so please reach out to us anytime at https://help.crunchyroll.com/hc/requests/new. Thank you! 🌟