{"id":70752,"date":"2023-11-16T23:09:01","date_gmt":"2023-11-17T04:09:01","guid":{"rendered":"https:\/\/world.edu\/?p=70752"},"modified":"2023-11-16T23:09:01","modified_gmt":"2023-11-17T04:09:01","slug":"long-hours-and-low-wages-the-human-labour-powering-ais-development","status":"publish","type":"post","link":"https:\/\/world.edu\/long-hours-and-low-wages-the-human-labour-powering-ais-development\/","title":{"rendered":"Long hours and low wages: the human labour powering AI\u2019s development"},"content":{"rendered":"<p><img fetchpriority=\"high\" decoding=\"async\" class=\"aligncenter size-full wp-image-70753\" src=\"https:\/\/world.edu\/wp-content\/uploads\/2023\/11\/data-labellers.jpeg\" alt=\"\" width=\"680\" height=\"339\" srcset=\"https:\/\/world.edu\/wp-content\/uploads\/2023\/11\/data-labellers.jpeg 680w, https:\/\/world.edu\/wp-content\/uploads\/2023\/11\/data-labellers-250x125.jpeg 250w\" sizes=\"(max-width: 680px) 100vw, 680px\" \/><\/p>\n<p>The Finnish tech firm Metroc\u00a0<a href=\"https:\/\/www.wired.com\/story\/prisoners-training-ai-finland\/\">recently began using prison labour to train a large language model to improve artificial intelligence (AI) technology<\/a>. For 1.54 euros an hour prisoners answer simple questions about snippets of text in a process known as data labelling.<\/p>\n<p>Data labelling is often outsourced to labour markets in the Global South where companies can find workers who are fluent in English and willing to work for low wages.<\/p>\n<p>Due to the lack of Finnish speakers in these countries, however, Metroc has tapped into a local source of cheap labour. Were it not for the prison labour program, Metroc would likely be hard-pressed to find Finns willing to take data-labelling jobs that pay a fraction of\u00a0<a href=\"https:\/\/www.oecdbetterlifeindex.org\/countries\/finland\/\">the average salary in Finland<\/a>.<\/p>\n<p>These cost-cutting strategies not only highlight the significant amount of human labour still required to fine tune AI, but they also raise important questions about the long-term sustainability of such business models and practices.<\/p>\n<h4><strong>AI\u2019s labour problem<\/strong><\/h4>\n<p>The ethical ambiguity of prison labour-sourced AI is part of a larger story about the\u00a0<a href=\"https:\/\/www.theverge.com\/features\/23764584\/ai-artificial-intelligence-data-notation-labor-scale-surge-remotasks-openai-chatbots\">human cost behind AI\u2019s significant growth<\/a>\u00a0in recent years. One issue that has become more evident over the past year revolves around the\u00a0<a href=\"https:\/\/www.noemamag.com\/the-exploited-labor-behind-artificial-intelligence\/\">question of labour<\/a>.<\/p>\n<p>Leading AI firms are not denying their use of outsourced and low-wage labour to do work like\u00a0<a href=\"https:\/\/www.ibm.com\/topics\/data-labeling\">data labelling<\/a>. However, the hype around tools like OpenAI\u2019s ChatGPT has drawn attention away from\u00a0<a href=\"https:\/\/fair.work\/en\/fw\/publications\/fairwork-cloudwork-ratings-2023-work-in-the-planetary-labour-market\/\">this aspect of the technology\u2019s development<\/a>.<\/p>\n<p>As researchers, including myself, are trying to understand\u00a0<a href=\"https:\/\/theconversation.com\/a-study-buddy-that-raises-serious-questions-how-uni-students-approached-ai-in-their-first-semester-with-chatgpt-207915\">the perceptions and use of AI in higher education<\/a>, the ethical problems associated with current AI models continue to pile up. These include the\u00a0<a href=\"https:\/\/theconversation.com\/eliminating-bias-in-ai-may-be-impossible-a-computer-scientist-explains-how-to-tame-it-instead-208611\">biases that AI is prone to reproducing<\/a>, the\u00a0<a href=\"https:\/\/doi.org\/10.1016\/j.joule.2023.09.004\">environmental impact of AI data centres<\/a>, and\u00a0<a href=\"https:\/\/www.wired.com\/story\/ai-chatbots-can-guess-your-personal-information\/\">privacy and security concerns<\/a>.<\/p>\n<p>Current practices of outsourcing data labelling work expose\u00a0<a href=\"https:\/\/www.weforum.org\/agenda\/2023\/01\/davos23-ai-divide-global-north-global-south\/\">an uneven global distribution of AI\u2019s costs and benefits<\/a>, with few proposed solutions.<\/p>\n<p>The implications of this situation are twofold.<\/p>\n<p>First, the massive amount of human labour that is still required to shape the \u201cintelligence\u201d of AI tools should give users pause when evaluating the outputs of these tools.<\/p>\n<p>Second, until AI firms take serious steps to address their exploitative labour practices, users and institutions may want to reconsider the so-called values or benefits of AI tools.<\/p>\n<p><center><iframe title=\"Doing Grueling Work for an AI: Data Labeling\" src=\"https:\/\/www.youtube.com\/embed\/ug_p2wHhla0\" width=\"640\" height=\"360\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/center><\/p>\n<h4><strong>What is data labelling?<\/strong><\/h4>\n<p>The \u201cintelligence\u201d component of AI still requires significant human input to develop its data processing capabilities. Popular chatbots like ChatGPT are pre-trained (hence, the PT in GPT). A critical phase in the pre-training process consists of\u00a0<a href=\"https:\/\/www.ibm.com\/topics\/supervised-learning\">supervised learning<\/a>.<\/p>\n<p>During supervised learning, AI models learn how to generate outputs from data sets that are labelled by humans. Data labellers, like the Finnish prisoners, perform different tasks. For example, labellers might need to confirm whether an image contains a certain feature or to flag offensive language.<\/p>\n<p>In addition to improving accuracy, data labelling is necessary to improve the \u201csafety\u201d of AI systems. Safety is defined according to the goals and principles of each AI firm. A \u201csafe\u201d model for one company might mean\u00a0<a href=\"https:\/\/hbr.org\/2023\/04\/generative-ai-has-an-intellectual-property-problem\">avoiding the risk of copyright infringement<\/a>. For another, it might entail minimizing false information or\u00a0<a href=\"https:\/\/www.bloomberg.com\/graphics\/2023-generative-ai-bias\/\">biased content and stereotypes<\/a>.<\/p>\n<p>For most popular models, safety means that the model should not generate content based on prejudiced ideologies. This is partly achieved through a properly labelled training data set.<\/p>\n<h4><strong>Who are data labellers?<\/strong><\/h4>\n<p>The job of combing through thousands of potentially graphic images and snippets of text has fallen on data labellers largely concentrated in the Global South.<\/p>\n<p>In early 2023,\u00a0<a href=\"https:\/\/time.com\/6247678\/openai-chatgpt-kenya-workers\/\"><em>TIME<\/em> magazine reported on OpenAI\u2019s contract<\/a>\u00a0with Sama, a data labelling firm based in San Francisco. The report revealed that employees at a Kenyan satellite office were paid as little as US$1.32 per hour to read text that \u201cappeared to have been pulled from the darkest recesses of the internet.\u201d<\/p>\n<p><a href=\"https:\/\/www.wired.com\/story\/millions-of-workers-are-training-ai-models-for-pennies\/\"><em>WIRED<\/em> also investigated the global economic realities of data labellers<\/a>\u00a0in South America and East Asia, some of whom worked more than 18 hours per day to earn less than their country\u2019s minimum wage.<\/p>\n<p>The\u00a0<a href=\"https:\/\/www.washingtonpost.com\/world\/2023\/08\/28\/scale-ai-remotasks-philippines-artificial-intelligence\/\"><em>Washington Post<\/em> has taken a close look at ScaleAI<\/a>\u00a0which employs at least 10,000 workers in the Philippines. The newspaper revealed the San Francisco-based company \u201cpaid workers at extremely low rates, routinely delayed or withheld payments and provided few channels for workers to seek recourse.\u201d<\/p>\n<p>The data labelling industry and its required workforce\u00a0<a href=\"https:\/\/finance.yahoo.com\/news\/data-collection-labeling-market-worth-070000709.html\">is set to expand drastically in the coming years<\/a>. Consumers who increasingly use AI systems need to know how they are built as well as the harm and inequities being perpetuated.<\/p>\n<h4><strong>Transparency needed<\/strong><\/h4>\n<p>From prisoners to gig workers, the potential for exploitation is real for all entwined in big AI\u2019s thirst for data to fuel\u00a0<a href=\"https:\/\/doi.org\/10.1145\/3442188.3445922\">bigger (and possibly more unpredictable) models<\/a>.<\/p>\n<p>As institutions and individuals are swept up by the momentum of AI and all of its promises, the public tends to pay less attention to ethical aspects of the technology\u2019s development.<\/p>\n<p>Researchers at Stanford University recently launched a\u00a0<a href=\"https:\/\/crfm.stanford.edu\/fmti\/\">website showcasing their Foundation Model Transparency Index<\/a>. The index provides metrics on measures of transparency for the most widely used AI models. These metrics range from how transparent companies are about where they source their data to how clear they are on the potential risks of their models.<\/p>\n<p>Ten AI models were examined based on criteria of how transparent the company that operates them is about its labour practices. The index shows that tech companies have much work to do to improve transparency.<\/p>\n<p>AI is becoming a growing part of our increasingly digital lives. That is why we must remain critical of a set of technologies that, unchecked and unexamined, may cause more problems than they solve and deepen divides in the world rather than eliminate them.<\/p>\n<p><em><strong>Author Bio:<\/strong> Ben Lee Taylor is a Postdoctoral Fellow in Research on Teaching and Learning at McMaster University<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Finnish tech firm Metroc\u00a0recently began using prison labour to train a large language model to improve artificial intelligence (AI) technology. For 1.54 euros an hour prisoners answer simple questions about snippets of text in a process known as data labelling. Data labelling is often outsourced to labour markets in the Global South where companies [&hellip;]\n&hellip; <a href=\"https:\/\/world.edu\/long-hours-and-low-wages-the-human-labour-powering-ais-development\/\" class=\"more\">learn more&rarr;<\/a><\/p>","protected":false},"author":33,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[59],"tags":[434720],"coauthors":[11733],"class_list":["post-70752","post","type-post","status-publish","format-standard","hentry","category-science-tech","tag-data-labellers"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Long hours and low wages: the human labour powering AI\u2019s development - World leading higher education information and services<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/world.edu\/long-hours-and-low-wages-the-human-labour-powering-ais-development\/\" class=\"yoast-seo-meta-tag\" \/>\n<meta property=\"og:locale\" content=\"en_US\" class=\"yoast-seo-meta-tag\" \/>\n<meta property=\"og:type\" content=\"article\" class=\"yoast-seo-meta-tag\" \/>\n<meta property=\"og:title\" content=\"Long hours and low wages: the human labour powering AI\u2019s development - World leading higher education information and services\" class=\"yoast-seo-meta-tag\" \/>\n<meta property=\"og:description\" content=\"The Finnish tech firm Metroc\u00a0recently began using prison labour to train a large language model to improve artificial intelligence (AI) technology. 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Data labelling is often outsourced to labour markets in the Global South where companies [&hellip;]\" class=\"yoast-seo-meta-tag\" \/>\n<meta property=\"og:url\" content=\"https:\/\/world.edu\/long-hours-and-low-wages-the-human-labour-powering-ais-development\/\" class=\"yoast-seo-meta-tag\" \/>\n<meta property=\"og:site_name\" content=\"World leading higher education information and services\" class=\"yoast-seo-meta-tag\" \/>\n<meta property=\"article:published_time\" content=\"2023-11-17T04:09:01+00:00\" class=\"yoast-seo-meta-tag\" \/>\n<meta property=\"og:image\" content=\"https:\/\/world.edu\/wp-content\/uploads\/2023\/11\/data-labellers.jpeg\" class=\"yoast-seo-meta-tag\" \/>\n<meta name=\"author\" content=\"Kevin\" class=\"yoast-seo-meta-tag\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" class=\"yoast-seo-meta-tag\" \/>\n\t<meta name=\"twitter:data1\" content=\"Kevin\" class=\"yoast-seo-meta-tag\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" class=\"yoast-seo-meta-tag\" \/>\n\t<meta name=\"twitter:data2\" content=\"5 minutes\" class=\"yoast-seo-meta-tag\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/world.edu\\\/long-hours-and-low-wages-the-human-labour-powering-ais-development\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/world.edu\\\/long-hours-and-low-wages-the-human-labour-powering-ais-development\\\/\"},\"author\":{\"name\":\"Kevin\",\"@id\":\"https:\\\/\\\/world.edu\\\/#\\\/schema\\\/person\\\/42c1c1d5ff7ffbdf0bd50ed94c6ae6ee\"},\"headline\":\"Long hours and low wages: the human labour powering AI\u2019s development\",\"datePublished\":\"2023-11-17T04:09:01+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/world.edu\\\/long-hours-and-low-wages-the-human-labour-powering-ais-development\\\/\"},\"wordCount\":978,\"image\":{\"@id\":\"https:\\\/\\\/world.edu\\\/long-hours-and-low-wages-the-human-labour-powering-ais-development\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/world.edu\\\/wp-content\\\/uploads\\\/2023\\\/11\\\/data-labellers.jpeg\",\"keywords\":[\"data labellers\"],\"articleSection\":[\"Science and Technology\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/world.edu\\\/long-hours-and-low-wages-the-human-labour-powering-ais-development\\\/\",\"url\":\"https:\\\/\\\/world.edu\\\/long-hours-and-low-wages-the-human-labour-powering-ais-development\\\/\",\"name\":\"Long hours and low wages: the human labour powering AI\u2019s development - World leading higher education information and services\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/world.edu\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/world.edu\\\/long-hours-and-low-wages-the-human-labour-powering-ais-development\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/world.edu\\\/long-hours-and-low-wages-the-human-labour-powering-ais-development\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/world.edu\\\/wp-content\\\/uploads\\\/2023\\\/11\\\/data-labellers.jpeg\",\"datePublished\":\"2023-11-17T04:09:01+00:00\",\"author\":{\"@id\":\"https:\\\/\\\/world.edu\\\/#\\\/schema\\\/person\\\/42c1c1d5ff7ffbdf0bd50ed94c6ae6ee\"},\"breadcrumb\":{\"@id\":\"https:\\\/\\\/world.edu\\\/long-hours-and-low-wages-the-human-labour-powering-ais-development\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/world.edu\\\/long-hours-and-low-wages-the-human-labour-powering-ais-development\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/world.edu\\\/long-hours-and-low-wages-the-human-labour-powering-ais-development\\\/#primaryimage\",\"url\":\"https:\\\/\\\/world.edu\\\/wp-content\\\/uploads\\\/2023\\\/11\\\/data-labellers.jpeg\",\"contentUrl\":\"https:\\\/\\\/world.edu\\\/wp-content\\\/uploads\\\/2023\\\/11\\\/data-labellers.jpeg\",\"width\":680,\"height\":339},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/world.edu\\\/long-hours-and-low-wages-the-human-labour-powering-ais-development\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/world.edu\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Long hours and low wages: the human labour powering AI\u2019s development\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/world.edu\\\/#website\",\"url\":\"https:\\\/\\\/world.edu\\\/\",\"name\":\"World leading higher education information and services\",\"description\":\"Global Higher Education Jobs, University jobs, Lecturer &amp; 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