{"id":69096,"date":"2023-07-25T00:34:01","date_gmt":"2023-07-25T04:34:01","guid":{"rendered":"https:\/\/world.edu\/?p=69096"},"modified":"2023-07-25T00:34:01","modified_gmt":"2023-07-25T04:34:01","slug":"what-would-i-say-to-the-face-of-a-student-why-some-teachers-are-giving-feedback-via-video","status":"publish","type":"post","link":"https:\/\/world.edu\/what-would-i-say-to-the-face-of-a-student-why-some-teachers-are-giving-feedback-via-video\/","title":{"rendered":"\u2018What would I say to the face of a student?\u2019 Why some teachers are giving feedback via video"},"content":{"rendered":"<p><img fetchpriority=\"high\" decoding=\"async\" class=\"aligncenter size-full wp-image-69097\" src=\"https:\/\/world.edu\/wp-content\/uploads\/2023\/07\/feedback.jpeg\" alt=\"\" width=\"680\" height=\"454\" srcset=\"https:\/\/world.edu\/wp-content\/uploads\/2023\/07\/feedback.jpeg 680w, https:\/\/world.edu\/wp-content\/uploads\/2023\/07\/feedback-250x167.jpeg 250w\" sizes=\"(max-width: 680px) 100vw, 680px\" \/><\/p>\n<p>It is really\u00a0<a href=\"https:\/\/www.irrodl.org\/index.php\/irrodl\/article\/view\/1821\/2909\">important<\/a>\u00a0for students to see the human side of their teachers. They need to see them as real and caring people.<\/p>\n<p>This helps students feel like they belong in the classroom, whether in real life or virtually. Building stronger student-teacher connections can also\u00a0<a href=\"https:\/\/www.tandfonline.com\/doi\/full\/10.1080\/03075079.2021.1894115\">increase<\/a>\u00a0their motivation and self-confidence with their studies.<\/p>\n<p>Feedback is a\u00a0<a href=\"https:\/\/education.nsw.gov.au\/teaching-and-learning\/professional-learning\/teacher-quality-and-accreditation\/strong-start-great-teachers\/refining-practice\/feedback-to-students\">key component<\/a>\u00a0of learning.<\/p>\n<p>We know feedback can evoke\u00a0<a href=\"https:\/\/jpaap.ac.uk\/JPAAP\/article\/view\/529\">emotional responses<\/a>\u00a0from students. Unfortunately, the design and delivery of assessment feedback is often\u00a0<a href=\"https:\/\/theconversation.com\/universities-are-failing-their-students-through-poor-feedback-practices-86756\">very impersonal<\/a>. Perhaps students get a single mark or grade, or a few isolated comments.<\/p>\n<p>Our\u00a0<a href=\"https:\/\/doi.org\/10.1080\/02602938.2022.2155610\">study<\/a>\u00a0looks at how teachers are using video feedback to humanise the feedback process. We spoke with ten university teachers from countries including Australia, Aotearoa\/New Zealand, Canada, the United Kingdom, United States, Oman and South Korea.<\/p>\n<h4><strong>What is video feedback?<\/strong><\/h4>\n<p>Video feedback can be\u00a0<a href=\"https:\/\/er.educause.edu\/blogs\/2021\/2\/back-to-feedback-basics-using-video-recordings\">provided<\/a>\u00a0in three ways: via a \u201ctalking head\u201d, screen recording or both.<\/p>\n<p>Talking head feedback is simply a recording of the teacher speaking to the camera. Screen-recorded feedback consists of a recording of the teacher\u2019s computer screen, which enables the teacher to go through an assignment or piece of work on their screen.<\/p>\n<p>Using both means the inset of the teacher is displayed within the screen recording.<\/p>\n<h4><strong>How long has it been around?<\/strong><\/h4>\n<p>Video has played a part in education since the 1960s, but using it to provide feedback was\u00a0<a href=\"https:\/\/www.idunn.no\/doi\/full\/10.18261\/ISSN1891-943X-2012-02-02\">relatively uncommon<\/a>\u00a0until about a decade ago.<\/p>\n<p>Our research looks at video feedback for university students, but it can be used at all stages of education, from as young as primary school.<\/p>\n<p>The steady increase in online learning and the most recent shifts to emergency remote teaching saw more teachers use video to complement written feedback, and to establish or maintain feelings of closeness.<\/p>\n<p>Students have also reported being\u00a0<a href=\"https:\/\/www.teqsa.gov.au\/guides-resources\/resources\/sector-updates-and-alerts\/foundations-good-practice-student-experience-online-learning-australian-higher-education-during-covid-19-pandemic\">more reliant<\/a>\u00a0on their assignment feedback in online learning than in face-to-face modes of study.<\/p>\n<p>Previous research has shown students\u00a0<a href=\"https:\/\/link.springer.com\/article\/10.1007\/s11528-021-00665-x\">like receiving<\/a>\u00a0video feedback. They say it feels\u00a0<a href=\"https:\/\/doi.org\/10.53761\/1.16.4.6\">more conversational, friendly and personal<\/a>. Research has also shown educators have noted\u00a0<a href=\"https:\/\/der.monash.edu\/technology-mediated-assessment-feedback\/#why\">enhanced<\/a>\u00a0student engagement and improved marking efficiency and quality.<\/p>\n<p>Our research digs deeper into why it can work.<\/p>\n<h4><strong>Using video to provide clear, kind and personalised feedback<\/strong><\/h4>\n<p>Some of our interviewees were motivated to use video feedback, based on their own experiences as students. As Ishaan* told us:<br \/>\n<em>I received feedback, as an undergraduate 20 years ago, and I just looked at it and think I didn\u2019t learn anything from my submissions [\u2026] and it kind of pissed me off.<\/em><\/p>\n<p>Teachers also used videos to demonstrate to students that they had really looked at their work. And so they could see their work through the eyes of their teacher.<\/p>\n<p>Anthony, a health educator, uses video feedback because it gives students the feeling that<br \/>\n<em>we are [together], you are sitting here with me although you are not really, and we are going through [the assignment].<\/em><\/p>\n<h4><strong>What should feedback do?<\/strong><\/h4>\n<p>Feedback is not about telling a student they are \u201cwrong\u201d or \u201cright\u201d. Our interviewees wanted students to think beyond mere grades or marks.<\/p>\n<p>They said they wanted their feedback to help students be creative and critical in their learning and provoke self-reflection. As Alannah told us, she wanted to empower students to \u201csolve their own problems and get insight into their own gaps\u201d.<\/p>\n<p>They said they wanted students to be open and receptive to feedback, so they could make use of it. As Marisol explained:<br \/>\n<em>feedback should be \u2018feeding-forward\u2019 somewhere or having some value that students see is going to influence the future assignment.<\/em><br \/>\n<center><\/p>\n<blockquote class=\"twitter-tweet\">\n<p lang=\"en\" dir=\"ltr\">I am experimenting with giving recorded spoken feedback on a set of first year essays rather than written feedback. I\u2019m finding it quicker and more enjoyable. Anyone got tips \/ comments? <a href=\"https:\/\/twitter.com\/BPS_PES?ref_src=twsrc%5Etfw\">@BPS_PES<\/a> <a href=\"https:\/\/twitter.com\/NTF_Tweet?ref_src=twsrc%5Etfw\">@NTF_Tweet<\/a> <a href=\"https:\/\/twitter.com\/AcademicChatter?ref_src=twsrc%5Etfw\">@AcademicChatter<\/a><\/p>\n<p>&mdash; Louise Taylor (@L_Psychol) <a href=\"https:\/\/twitter.com\/L_Psychol\/status\/1587830147788558336?ref_src=twsrc%5Etfw\">November 2, 2022<\/a><\/p><\/blockquote>\n<p> <script async src=\"https:\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"><\/script><\/center><\/p>\n<h4><strong>Video can show and tell<\/strong><\/h4>\n<p>Our interviewees said video helped them to give better, more specific feedback. This included being able to show examples and be empathetic in their language.<\/p>\n<p>As Anthony explained:<br \/>\n<em>It\u2019s not a case of being pejorative and saying this is no good [\u2026] Sometimes it\u2019s just a matter of saying \u2018I can see what you\u2019ve tried to do. Here\u2019s another way you could have done it that would have done what we wanted to do\u2019.<\/em><\/p>\n<p>Interviewees recognised students could view feedback as harsh or impersonal when teachers focuses on correction. But video can feel more like a\u00a0<a href=\"https:\/\/doi.org\/10.1046\/j.1466-769X.2003.00128.x\">face-to-face conversation<\/a>. Marisol noticed how her written comments naturally emphasised students\u2019 errors. In contrast, with video feedback, she imagines:<br \/>\n<em>the student watching me. I have the feeling of \u2018What would I say to the face of a student?<\/em><\/p>\n<h4><strong>But video alone is not enough<\/strong><\/h4>\n<p>Our interviewees stressed that video feedback still needed to be underpinned by good design.<\/p>\n<p>They said the feedback process would be improved if it was more interactive. As Otto said, it should be \u201cmore like a conversation [\u2026] more frequent but less big\u201d. Marisol said there should be opportunities for students to reply.<\/p>\n<p>Interviewees also talked about the need for assignments to connect or\u00a0<a href=\"https:\/\/doi.org\/10.1080\/02602938.2021.1968338\">build on one another<\/a>, so students can use the feedback from one assignment to the next and make comparisons with their own previous work.<\/p>\n<p>While video feedback is now\u00a0<a href=\"https:\/\/help.canvas.yale.edu\/a\/920472-submitting-audio-video-feedback-to-a-student\">built in<\/a>\u00a0to most online learning platforms,\u00a0<a href=\"https:\/\/apo.org.au\/node\/97751\">one in five<\/a>\u00a0Australian households only access the internet through a phone. As Farah acknowledged, video feedback may not be not feasible for all students and educators.<\/p>\n<h4><strong>What next?<\/strong><\/h4>\n<p>Our\u00a0<a href=\"https:\/\/doi.org\/10.1080\/02602938.2022.2155610\">findings<\/a>\u00a0should encourage schools and universities to incorporate video into their feedback.<\/p>\n<p>Not only can it engage and encourage students to learn, but it can do so with\u00a0<a href=\"https:\/\/ijet.itd.cnr.it\/index.php\/td\/article\/view\/1241\">care<\/a>,\u00a0<a href=\"https:\/\/teachinginhighered.com\/podcast\/a-pedagogy-of-kindness\/\">kindness<\/a>.<\/p>\n<p><em><strong>Author Bio:<\/strong> Ameena L. Payne is a Doctoral Candidate at Deakin University<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>It is really\u00a0important\u00a0for students to see the human side of their teachers. They need to see them as real and caring people. This helps students feel like they belong in the classroom, whether in real life or virtually. Building stronger student-teacher connections can also\u00a0increase\u00a0their motivation and self-confidence with their studies. Feedback is a\u00a0key component\u00a0of learning. [&hellip;]\n&hellip; <a href=\"https:\/\/world.edu\/what-would-i-say-to-the-face-of-a-student-why-some-teachers-are-giving-feedback-via-video\/\" class=\"more\">learn more&rarr;<\/a><\/p>","protected":false},"author":33,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[15645],"tags":[165279],"coauthors":[11733],"class_list":["post-69096","post","type-post","status-publish","format-standard","hentry","category-education","tag-student-feedback"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>\u2018What would I say to the face of a student?\u2019 Why some teachers are giving feedback via video - World leading higher education information and services<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/world.edu\/what-would-i-say-to-the-face-of-a-student-why-some-teachers-are-giving-feedback-via-video\/\" class=\"yoast-seo-meta-tag\" \/>\n<meta property=\"og:locale\" content=\"en_US\" class=\"yoast-seo-meta-tag\" \/>\n<meta property=\"og:type\" content=\"article\" class=\"yoast-seo-meta-tag\" \/>\n<meta property=\"og:title\" content=\"\u2018What would I say to the face of a student?\u2019 Why some teachers are giving feedback via video - World leading higher education information and services\" class=\"yoast-seo-meta-tag\" \/>\n<meta property=\"og:description\" content=\"It is really\u00a0important\u00a0for students to see the human side of their teachers. 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