{"id":67568,"date":"2023-03-21T01:10:25","date_gmt":"2023-03-21T05:10:25","guid":{"rendered":"https:\/\/world.edu\/?p=67568"},"modified":"2023-03-21T01:10:25","modified_gmt":"2023-03-21T05:10:25","slug":"scammers-can-slip-fake-texts-into-legitimate-sms-threads-will-a-government-crackdown-stop-them","status":"publish","type":"post","link":"https:\/\/world.edu\/scammers-can-slip-fake-texts-into-legitimate-sms-threads-will-a-government-crackdown-stop-them\/","title":{"rendered":"Scammers can slip fake texts into legitimate SMS threads. Will a government crackdown stop them?"},"content":{"rendered":"<p><img fetchpriority=\"high\" decoding=\"async\" class=\"aligncenter size-full wp-image-67569\" src=\"https:\/\/world.edu\/wp-content\/uploads\/2023\/03\/Sms.jpeg\" alt=\"\" width=\"680\" height=\"383\" srcset=\"https:\/\/world.edu\/wp-content\/uploads\/2023\/03\/Sms.jpeg 680w, https:\/\/world.edu\/wp-content\/uploads\/2023\/03\/Sms-250x141.jpeg 250w\" sizes=\"(max-width: 680px) 100vw, 680px\" \/>Are you tired of receiving SMS scams pretending to be from Australia Post, the tax office, MyGov and banks? You\u2019re not alone. Each year, thousands of Australians fall victim\u00a0<a href=\"https:\/\/theconversation.com\/being-bombarded-with-delivery-and-post-office-text-scams-heres-why-and-what-can-be-done-167975\">to SMS scams<\/a>. And losses\u00a0<a href=\"https:\/\/www.scamwatch.gov.au\/scam-statistics\">have surged<\/a>\u00a0in recent years.<\/p>\n<p>In 2022 SMS scam losses exceeded A$28 million, which is nearly triple the amount from 2021. This year they\u2019ve already reached A$4 million \u2013 more than the 2020 total. These figures are probably much higher if you include unreported losses, as victims often won\u2019t speak up due to shame and social stigma.<\/p>\n<p>Last month, the federal government announced plans to fight SMS-based scams by implementing an SMS sender ID registry. Under this system, organisations that want to SMS customers will first have to register their sender ID with a government body.<\/p>\n<p>What kinds of scams would the proposed registry help prevent? And is it too little, too late?<\/p>\n<h4><strong>Sender ID manipulation<\/strong><\/h4>\n<p>One of the more concerning types of SMS scams is when fraudulent messages creep into legitimate message threads, making it difficult to differentiate between a\u00a0<a href=\"https:\/\/7news.com.au\/business\/finance\/major-aussie-banks-warn-of-new-text-message-scam-c-6257180\">legitimate service and a scam<\/a>.<\/p>\n<p>SMS is an older technology that lacks many modern security features, including end-to-end encryption and origin authentication (which lets you verify whether a message is sent by the claimed sender). The absence of the latter is the reason we see highly believable scams like the one below.<\/p>\n<div id=\"attachment_67570\" style=\"width: 690px\" class=\"wp-caption aligncenter\"><img decoding=\"async\" aria-describedby=\"caption-attachment-67570\" class=\"size-full wp-image-67570\" src=\"https:\/\/world.edu\/wp-content\/uploads\/2023\/03\/smsexample.jpg\" alt=\"\" width=\"680\" height=\"787\" srcset=\"https:\/\/world.edu\/wp-content\/uploads\/2023\/03\/smsexample.jpg 680w, https:\/\/world.edu\/wp-content\/uploads\/2023\/03\/smsexample-216x250.jpg 216w\" sizes=\"(max-width: 680px) 100vw, 680px\" \/><p id=\"caption-attachment-67570\" class=\"wp-caption-text\">An example of a scam SMS message ending up in a legitimate message thread. Luu Y Nhi Nguyen<\/p><\/div>\n<p>There are two main types of SMS:<\/p>\n<ul>\n<li>peer-to-peer (P2P) is what most people use to send messages to friends and family<\/li>\n<li>application-to-person (A2P) is a way for companies to send messages in bulk through the use of a web portal or application.<\/li>\n<\/ul>\n<p>The problem with A2P messaging is that applications can be used to enter any text or number (or combination) in the sender ID field \u2013 and the recipient\u2019s phone uses this sender ID to group messages into threads.<\/p>\n<p>In the example above, the scammer would have simply needed to write \u201cANZ\u201d in the sender ID field for their fraudulent message to show up in the real message thread with ANZ. And, of course, they could still impersonate ANZ even if no previous legitimate thread existed, in which case it would show up in a new thread.<\/p>\n<p>Web portals and apps offering A2P services generally don\u2019t do their due diligence and check whether a sender is the actual owner of the sender ID they\u2019re using. There are also no requirements for telecom companies to verify this.<\/p>\n<p>Moreover, telecom providers generally can\u2019t block scam SMS messages due to how difficult it is to distinguish them from genuine messages.<\/p>\n<h4><strong>How would sender ID registration help?<\/strong><\/h4>\n<p>Last year the Australian Communications and Media Authority introduced\u00a0<a href=\"https:\/\/www.acma.gov.au\/articles\/2022-07\/new-rules-fight-sms-scams\">new rules<\/a>\u00a0for the telecom industry to combat SMS scams by tracing and blocking them. The Reducing Scam Calls and Scam Short Messages Industry Code required providers to share threat intelligence about scams and report them to authorities.<\/p>\n<p>In January, A2P texting solutions company Modica\u00a0<a href=\"https:\/\/www.acma.gov.au\/sites\/default\/files\/2023-02\/Direction%20to%20Comply%20-%20Modica.pdf\">received a warning<\/a>\u00a0for failing to comply with the rules.\u00a0<a href=\"https:\/\/www.acma.gov.au\/sites\/default\/files\/2023-02\/Investigation%20report%20-%20Modica%20Group%20Limited_0.pdf\">ACMA found<\/a>\u00a0Modica didn\u2019t have proper procedures to verify the legitimacy of text-based SMS sender IDs, which allowed scammers to reach many mobile users in Australia.<\/p>\n<p>Although ACMA\u2019s code is useful, it\u2019s challenging to identify all A2P providers who aren\u2019t following it. More action was needed.<\/p>\n<p>In February, the\u00a0<a href=\"https:\/\/www.smh.com.au\/business\/consumer-affairs\/proposed-sms-registry-could-block-scams-that-cost-australians-over-1m-a-day-20230212-p5cjw2.html\">government instructed<\/a>\u00a0ACMA to explore establishing an SMS sender ID registry. This would essentially be a whitelist of all alphanumeric sender IDs that can be legitimately used in Australia (such as \u201cANZ\u201d, \u201cT20WorldCup\u201d or \u201cUber\u201d).<\/p>\n<p>Any company wanting to use a sender ID would have to provide identification and register it. This way, telecom providers could refer to the registry and block suspicious messages at the network level \u2013 allowing an extra defence in case A2P providers don\u2019t do their due diligence (or become compromised).<\/p>\n<p>It\u2019s not yet decided what identification details an Australia registry would collect, but these could include sender numbers associated with an organisation, and\/or a list of A2P providers they use.<\/p>\n<p>So, if there are messages being sent by \u201cANZ\u201d from a number that ANZ hasn\u2019t registered, or through an A2P provider ANZ hasn\u2019t nominated, the telecom provider could then flag these as scams.<\/p>\n<p>An SMS sender ID registry would be a positive step, but arguably long overdue and sluggishly taken. The\u00a0<a href=\"https:\/\/mobileecosystemforum.com\/2020\/04\/22\/industries-unite-to-tackle-sms-fraudsters-exploiting-covid-19-text-alerts\/\">UK<\/a>\u00a0and\u00a0<a href=\"https:\/\/www.sgnic.sg\/smsregistry\/rules-of-registration\">Singapore<\/a>\u00a0have had similar systems in place since 2018 and last year, respectively. But there\u2019s no clear timeline for Australia. Decision makers must act quickly, bearing in mind that adoption by telecom providers will take time.<\/p>\n<h4><strong>Remaining alert<\/strong><\/h4>\n<p>An SMS sender ID registry will reduce company impersonation, but it won\u2019t prevent all SMS scams. Scammers can still use regular sender numbers for scams such as the \u201c<a href=\"https:\/\/www.accc.gov.au\/media-release\/accc-warning-of-suspicious-messages-as-hi-mum-scams-spike\">Hi Mum<\/a>\u201d scam.<\/p>\n<p>Also, as SMS security comes under increased scrutiny, bad actors may shift to messaging apps such as WhatsApp or Viber, in which case regulatory control will be challenging.<\/p>\n<p>These apps are often end-to-end encrypted, which makes it very difficult for regulators and service providers to detect and block scams sent through them. So even once a registry is established, whenever that may be, users will need to\u00a0<a href=\"https:\/\/www.sydney.edu.au\/news-opinion\/news\/2019\/10\/11\/how-to-stay-safe-online.html\">remain alert<\/a>.<\/p>\n<p><em><strong>Author Bios:<\/strong> Suranga Seneviratne is a Senior Lecturer &#8211; Security and Carol Hsu is Professor of Business Information Systems both at the University of Sydney<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Are you tired of receiving SMS scams pretending to be from Australia Post, the tax office, MyGov and banks? You\u2019re not alone. Each year, thousands of Australians fall victim\u00a0to SMS scams. And losses\u00a0have surged\u00a0in recent years. In 2022 SMS scam losses exceeded A$28 million, which is nearly triple the amount from 2021. This year they\u2019ve [&hellip;]\n&hellip; <a href=\"https:\/\/world.edu\/scammers-can-slip-fake-texts-into-legitimate-sms-threads-will-a-government-crackdown-stop-them\/\" class=\"more\">learn more&rarr;<\/a><\/p>","protected":false},"author":33,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[3],"tags":[434346],"coauthors":[11733],"class_list":["post-67568","post","type-post","status-publish","format-standard","hentry","category-business-politics","tag-sms-scams"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Scammers can slip fake texts into legitimate SMS threads. Will a government crackdown stop them? - World leading higher education information and services<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/world.edu\/scammers-can-slip-fake-texts-into-legitimate-sms-threads-will-a-government-crackdown-stop-them\/\" class=\"yoast-seo-meta-tag\" \/>\n<meta property=\"og:locale\" content=\"en_US\" class=\"yoast-seo-meta-tag\" \/>\n<meta property=\"og:type\" content=\"article\" class=\"yoast-seo-meta-tag\" \/>\n<meta property=\"og:title\" content=\"Scammers can slip fake texts into legitimate SMS threads. Will a government crackdown stop them? - World leading higher education information and services\" class=\"yoast-seo-meta-tag\" \/>\n<meta property=\"og:description\" content=\"Are you tired of receiving SMS scams pretending to be from Australia Post, the tax office, MyGov and banks? You\u2019re not alone. 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