{"id":64810,"date":"2022-09-15T00:42:48","date_gmt":"2022-09-15T04:42:48","guid":{"rendered":"https:\/\/world.edu\/?p=64810"},"modified":"2022-09-15T00:42:48","modified_gmt":"2022-09-15T04:42:48","slug":"negative-feedback-is-part-of-academia-and-life-these-6-strategies-can-help-you-cope","status":"publish","type":"post","link":"https:\/\/world.edu\/negative-feedback-is-part-of-academia-and-life-these-6-strategies-can-help-you-cope\/","title":{"rendered":"Negative feedback is part of academia (and life) \u2013 these 6 strategies can help you cope"},"content":{"rendered":"<p><img fetchpriority=\"high\" decoding=\"async\" class=\"aligncenter size-full wp-image-64811\" src=\"https:\/\/world.edu\/wp-content\/uploads\/2022\/09\/Negative-feedback.jpeg\" alt=\"\" width=\"680\" height=\"450\" srcset=\"https:\/\/world.edu\/wp-content\/uploads\/2022\/09\/Negative-feedback.jpeg 680w, https:\/\/world.edu\/wp-content\/uploads\/2022\/09\/Negative-feedback-250x165.jpeg 250w\" sizes=\"(max-width: 680px) 100vw, 680px\" \/><\/p>\n<p>Imagine you have years-worth of research and it is dismissed by a 15-word rejection letter from a journal editor. That has happened to us.<\/p>\n<p>Or\u00a0<a href=\"https:\/\/theconversation.com\/the-peer-review-system-is-broken-we-asked-academics-how-to-fix-it-187034\">peer reviewers<\/a>\u00a0write demeaning, anonymous commentary about your work. That has also happened to us.<\/p>\n<p>Or\u00a0<a href=\"https:\/\/theconversation.com\/yes-uni-students-say-some-awful-things-in-teaching-surveys-so-how-can-we-use-them-to-improve-177155\">student evaluations<\/a>\u00a0critique your appearance or the way you speak. Yes, that\u2019s also happened to us.<\/p>\n<p>Academics also get negative feedback on research grants and funding applications, conference submissions and mainstream writing outlets, like The Conversation. And, yes, we\u2019ve experienced all this, too. And we are not alone.<\/p>\n<p>We are experts in management and psychology. The good news is, there are strategies available to help you overcome and even use negative feedback to your advantage.<\/p>\n<h3><strong>Feedback is unavoidable<\/strong><\/h3>\n<p>Feedback is a key component for any academic career. It is part of how the profession maintains rigour and quality in what it does.<\/p>\n<p>While it can of course be positive, research shows, it tends to be\u00a0<a href=\"https:\/\/journals.sagepub.com\/doi\/pdf\/10.1207\/S15327957PSPR0504_2\">negative<\/a>. And this comes at a cost to individuals, their sense of self worth and their\u00a0<a href=\"https:\/\/www.tandfonline.com\/doi\/full\/10.1080\/02602938.2021.2012643?journalCode=caeh20\">mental health<\/a>.<br \/>\n<center><\/p>\n<blockquote class=\"twitter-tweet\">\n<p lang=\"en\" dir=\"ltr\">How well do you deal with negative feedback or peer reviews? <a href=\"https:\/\/twitter.com\/drkellyallen?ref_src=twsrc%5Etfw\">@drkellyallen<\/a> <a href=\"https:\/\/twitter.com\/AcademicChatter?ref_src=twsrc%5Etfw\">@AcademicChatter<\/a><\/p>\n<p>&mdash; Joey Crawford (@JoeyCrawf) <a href=\"https:\/\/twitter.com\/JoeyCrawf\/status\/1567460006811029505?ref_src=twsrc%5Etfw\">September 7, 2022<\/a><\/p><\/blockquote>\n<p> <script async src=\"https:\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"><\/script><\/center><\/p>\n<p>Academia is not alone here.\u00a0<a href=\"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/MRR-05-2015-0118\/full\/html\">Managers<\/a>\u00a0across all industries use feedback to enhance workplace performance and online reviews are a fact of life for businesses. Yet, despite this, not many people know how to\u00a0<a href=\"https:\/\/www.tandfonline.com\/doi\/pdf\/10.1080\/13562517.2020.1754784\">do it well<\/a>. And, the receivers are not always able to use the feedback in the way it was\u00a0<a href=\"https:\/\/www.sciencedirect.com\/science\/article\/pii\/S1071581921001014\">intended<\/a>.<\/p>\n<p>On top of calls to improve training for academics, managers and leaders on how to provide helpful feedback (we do this\u00a0<a href=\"https:\/\/doi.org\/10.53761\/1.17.5.19\">here<\/a>\u00a0and\u00a0<a href=\"https:\/\/ro.uow.edu.au\/jutlp\/vol19\/iss3\/01\/\">here<\/a>), being able to use the feedback we get is also important for our wellbeing.<\/p>\n<p>Tough feedback can hurt and shake our confidence. Yet it may be necessary to process this feedback to grow and develop as professionals. And this is where positive psychology can help.<\/p>\n<p><a href=\"https:\/\/psycnet.apa.org\/doi\/10.1037\/0003-066X.55.1.5\">Positive psychology<\/a>\u00a0is the study of strengths and virtues over human deficiencies and diagnoses. It focuses on promoting strengths \u2013 like courage, optimism, and hope \u2013 as a buffer against mental ill-health.<\/p>\n<h3><strong>6 things to do when you get negative feedback<\/strong><\/h3>\n<p><strong>1. Empathise with the person giving feedback<\/strong><\/p>\n<p>Do you remember receiving formal training for providing feedback? Probably not. It is likely the reviewer or person giving you feedback did not either.<\/p>\n<p>And humans have a\u00a0<a href=\"https:\/\/journals.sagepub.com\/doi\/pdf\/10.1207\/S15327957PSPR0504_2\">bias towards negative information<\/a>\u00a0too. Perhaps this is an\u00a0<a href=\"https:\/\/www.cambridge.org\/core\/journals\/behavioral-and-brain-sciences\/article\/negativity-bias-conceptualization-quantification-and-individual-differences\/3EB6EF536DB5B7CF34508F8979F3210E\">evolutionary challenge<\/a>, with early humanity needing to fixate on dangerous and threatening matters to survive.<\/p>\n<p>A reviewer or manager\u2019s potential\u00a0<a href=\"https:\/\/journals.sagepub.com\/doi\/pdf\/10.1177\/1948550610396585\">lack of training<\/a>\u00a0and natural bias does not excuse their harmful comments, but it might help us to empathise with their circumstances.<\/p>\n<p>Academics have complex, very busy careers. When anonymous reviews are negative, it might have more to do with their (lack of) experience and heavy workloads, rather than our work.<\/p>\n<p><strong>2. Pause<\/strong><\/p>\n<p>When dealing with negative feedback, it can help to pause, take a walk around the block or grab a cup of tea. One of the authors of this piece has the practice of reading a review and then putting it in a draw for a week before she begins to address the feedback.<\/p>\n<p>Distance allows us to gain perspective and think through the parts of the feedback that are valuable and worth addressing. This puts us into a positive state of mind and prompts us to considers\u00a0<a href=\"https:\/\/www.tandfonline.com\/doi\/full\/10.1080\/17521882.2016.1186705\">solutions as a way of coping<\/a>.<\/p>\n<p><strong>3. Talk about what happened<\/strong><\/p>\n<p>Vent to some friends or your colleagues.<br \/>\n<center><\/p>\n<blockquote class=\"twitter-tweet\">\n<p lang=\"en\" dir=\"ltr\">What is the worst thing that has been said to you in peer-review feedback? <a href=\"https:\/\/twitter.com\/hashtag\/AcademicChatter?src=hash&amp;ref_src=twsrc%5Etfw\">#AcademicChatter<\/a><\/p>\n<p>&mdash; Kelly-Ann Allen, PhD FAPS (@drkellyallen) <a href=\"https:\/\/twitter.com\/drkellyallen\/status\/1568149066869280769?ref_src=twsrc%5Etfw\">September 9, 2022<\/a><\/p><\/blockquote>\n<p> <script async src=\"https:\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"><\/script><\/center><\/p>\n<p>Affective labelling theory says when people talk about their feelings, they\u00a0<a href=\"https:\/\/www.tandfonline.com\/doi\/pdf\/10.1080\/02699931.2021.1959302\">feel better<\/a>\u00a0about them. A\u00a0<a href=\"https:\/\/www.unige.ch\/cisa\/gew\/\">Geneva Emotion Wheel<\/a>\u00a0might help label more complex emotions.<\/p>\n<p>You can also try\u00a0<a href=\"http:\/\/depts.washington.edu\/anesth\/edi\/_resources-docs\/Cohen_annurev-psych-010213-115137.pdf\">self-affirmations<\/a>, or the practice of recognising the value of one\u2019s self. Affirmations may not suit everyone\u2019s style but if you think they will work for you, useful self-affirmations may include: \u201cI am getting better as a researcher\u201d or \u201cthis obstacle will help me grow\u201d. (You can look at some more examples\u00a0<a href=\"https:\/\/www.usosm.com\/employee\/50-self-affirmations-to-help-you-stay-motivated-every-day\/\">here<\/a>).<\/p>\n<p>Positive affirmations give rise to\u00a0<a href=\"https:\/\/journals.sagepub.com\/doi\/abs\/10.1111\/1467-9280.00431\">more positive emotions<\/a>\u00a0and this is useful because positive emotions boost our\u00a0<a href=\"https:\/\/psycnet.apa.org\/fulltext\/2001-18668-011.html\">problem-solving skills<\/a>.<\/p>\n<p><strong>4. Address your inner critic<\/strong><\/p>\n<p>Our inner critic is often an ally who motivates us to achieve. It can sometimes be toxic though, especially when receiving unwanted feedback. The inner critic prompts cognitive distortions, such as catastrophising (\u201cI\u2019ll never be published\u201d) or assigning self-blame (\u201cI\u2019m not smart enough\u201d).<\/p>\n<p>As we know, distortions are not true and they stop us seeing the situation clearly. When these voices are left unchecked, it can lead to\u00a0<a href=\"https:\/\/link.springer.com\/article\/10.1007\/s10608-008-9202-1\">mental health problems<\/a>.<\/p>\n<p>Instead, we need to practice self-compassion. This could include, visualising\u00a0<a href=\"https:\/\/www.sciencedirect.com\/science\/article\/pii\/S0272735811001115\">positive and non-judgmental images<\/a>. Perhaps visualising a walk on your favourite beach, without a care or concern.<\/p>\n<p>Talking back to our inner critic (verbally or non-verbally) also helps.\u00a0<a href=\"https:\/\/academic.oup.com\/cercor\/article-abstract\/24\/11\/2981\/301871\">Cognitive reappraisal<\/a>\u00a0is the practice of identifying a negative thought pattern and changing the perspective. In response to \u201cI\u2019m not smart enough\u201d try \u201cThis time, this work was not valued, but it is valuable, and I can grow from the feedback\u201d.<\/p>\n<p><strong>5. Reframe what happened<\/strong><\/p>\n<p>Our brains almost prime us to take negative feedback\u00a0<a href=\"https:\/\/theconversation.com\/why-our-brains-see-the-world-as-us-versus-them-98661\">personally<\/a>\u00a0at first.<\/p>\n<p>When receiving negative feedback, the primal (\u201cfight or flight\u201d) and emotional (<a href=\"https:\/\/theconversation.com\/the-emotion-centre-is-the-oldest-part-of-the-human-brain-why-is-mood-so-important-63324\">\u201cdo they hate me?\u201d<\/a>) parts of our brain often jump to respond first.<br \/>\n<center><\/p>\n<blockquote class=\"twitter-tweet\">\n<p lang=\"en\" dir=\"ltr\">What are the kindest, most constructive &amp; helpful comments you have received (e.g., via peer-review, student evaluations, funding outcomes et cetera)? <a href=\"https:\/\/twitter.com\/hashtag\/AcademicChatter?src=hash&amp;ref_src=twsrc%5Etfw\">#AcademicChatter<\/a><\/p>\n<p>&mdash; Kelly-Ann Allen, PhD FAPS (@drkellyallen) <a href=\"https:\/\/twitter.com\/drkellyallen\/status\/1568352048919515139?ref_src=twsrc%5Etfw\">September 9, 2022<\/a><\/p><\/blockquote>\n<p> <script async src=\"https:\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"><\/script><\/center><\/p>\n<p>But we can deliberately look for benefits, upsides and lessons if something bad happens. This is what psychologists call \u201c<a href=\"https:\/\/onlinelibrary.wiley.com\/doi\/abs\/10.1002\/j.1556-6676.1992.tb01621.x\">positive reframing<\/a>\u201d.<\/p>\n<p>For example, if you get unhelpful personal feedback on anonymous student feedback forms, it might prompt you to talk with your next group of students about the purpose of this feedback and about the importance of them being professional and constructive.<\/p>\n<p><strong>6. Look for opportunities<\/strong><\/p>\n<p>Each strategy above is designed to help you cope with and accept feedback. The final strategy is to focus on the opportunity.<\/p>\n<p>Despite the negativity or the difficult conversation, someone took time to give this feedback. What is it that can be learned? Or done better next time?<\/p>\n<p>All of this is of course assuming the feedback was constructive. Sometimes negative feedback is just toxic. In these cases, submit your work somewhere else!<\/p>\n<p><em><strong>Author Bios:<\/strong>Joseph Crawford is Senior Lecturer, Management at the University of Tasmania, Kelly-Ann Allen is Associate Professor, School of Educational Psychology and Counselling, Faculty of Education at Monash University and Lea Waters is a Psychology Professor, Centre for Positive Psychology, University of Melbourne at The University of Melbourne<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Imagine you have years-worth of research and it is dismissed by a 15-word rejection letter from a journal editor. That has happened to us. Or\u00a0peer reviewers\u00a0write demeaning, anonymous commentary about your work. That has also happened to us. Or\u00a0student evaluations\u00a0critique your appearance or the way you speak. Yes, that\u2019s also happened to us. Academics also [&hellip;]\n&hellip; <a href=\"https:\/\/world.edu\/negative-feedback-is-part-of-academia-and-life-these-6-strategies-can-help-you-cope\/\" class=\"more\">learn more&rarr;<\/a><\/p>","protected":false},"author":33,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[29],"tags":[13035],"coauthors":[11733],"class_list":["post-64810","post","type-post","status-publish","format-standard","hentry","category-higher-education","tag-feedback"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Negative feedback is part of academia (and life) \u2013 these 6 strategies can help you cope - World leading higher education information and services<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/world.edu\/negative-feedback-is-part-of-academia-and-life-these-6-strategies-can-help-you-cope\/\" class=\"yoast-seo-meta-tag\" \/>\n<meta property=\"og:locale\" content=\"en_US\" class=\"yoast-seo-meta-tag\" \/>\n<meta property=\"og:type\" content=\"article\" class=\"yoast-seo-meta-tag\" \/>\n<meta property=\"og:title\" content=\"Negative feedback is part of academia (and life) \u2013 these 6 strategies can help you cope - World leading higher education information and services\" class=\"yoast-seo-meta-tag\" \/>\n<meta property=\"og:description\" content=\"Imagine you have years-worth of research and it is dismissed by a 15-word rejection letter from a journal editor. 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That has happened to us. Or\u00a0peer reviewers\u00a0write demeaning, anonymous commentary about your work. That has also happened to us. Or\u00a0student evaluations\u00a0critique your appearance or the way you speak. Yes, that\u2019s also happened to us. 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