{"id":58259,"date":"2021-07-22T08:00:10","date_gmt":"2021-07-22T12:00:10","guid":{"rendered":"https:\/\/world.edu\/?p=58259"},"modified":"2021-07-26T23:33:50","modified_gmt":"2021-07-27T03:33:50","slug":"what-to-look-for-when-choosing-a-university-as-the-digital-competition-grows","status":"publish","type":"post","link":"https:\/\/world.edu\/what-to-look-for-when-choosing-a-university-as-the-digital-competition-grows\/","title":{"rendered":"What to look for when choosing a university as the digital competition grows"},"content":{"rendered":"<p><img fetchpriority=\"high\" decoding=\"async\" class=\"aligncenter size-full wp-image-58260\" src=\"https:\/\/world.edu\/wp-content\/uploads\/2021\/07\/innovations-higher-education.jpeg\" alt=\"\" width=\"680\" height=\"415\" srcset=\"https:\/\/world.edu\/wp-content\/uploads\/2021\/07\/innovations-higher-education.jpeg 680w, https:\/\/world.edu\/wp-content\/uploads\/2021\/07\/innovations-higher-education-250x153.jpeg 250w, https:\/\/world.edu\/wp-content\/uploads\/2021\/07\/innovations-higher-education-600x366.jpeg 600w\" sizes=\"(max-width: 680px) 100vw, 680px\" \/><\/p>\n<p>Online teaching became the norm almost overnight when the pandemic hit. For students, the situation\u2019s complexity was brutal, the shift frustrating but unavoidable.<\/p>\n<p>Prospective students weighing up study options might have been confused too. However, they are now better placed to understand what universities offer in an increasingly competitive digital learning market. They also have more choices.<\/p>\n<p>Incoming University of Sydney vice-chancellor Mark Scott has warned competition for enrolments is intensifying as students\u2019 options grow. \u201cThe [news] media experience demonstrated clearly that your competitors in the digital space went well beyond your traditional competitors in the analog space,\u201d\u00a0<a href=\"https:\/\/www.theaustralian.com.au\/higher-education\/university-of-sydneys-mark-scott-says-universities-cant-be-complacent\/news-story\/9c4da7e509bca1e1d99bbd75f83d1915\">said<\/a>\u00a0Scott, a former managing editor of the ABC and senior executive at Fairfax Media.<\/p>\n<p>\u201cDigital\u201d education will redefine how students view and select universities. It may allow for more personalised learning paths, lifelong and more accessible learning, upskilling for employment and a more remote and diverse body of students.<\/p>\n<h3><strong>There\u2019s no going back to the old model<\/strong><\/h3>\n<p>As learning became removed from the campus experience last year, learner-teacher engagement and peer networking altered dramatically. The digital transition was a monumental and urgent task.<\/p>\n<p>But time has passed. Fully or partly digitalised university programs have proliferated. And many have become more sophisticated as academics and students receive support to take the leap.<\/p>\n<p>A recent\u00a0<a href=\"https:\/\/www.pwc.com.au\/government\/government-matters\/higher-education-digitisation.html\">PwC report<\/a>\u00a0on higher education digitisation affirms:<\/p>\n<blockquote><p><em>\u201cThe changes forced by the rapid digitisation of the sector will not be undone.\u201d<\/em><\/p><\/blockquote>\n<p>\u201cDigital\u201d in education can now mean anything from simple videoed lectures, online documents and tutorials to high-end digital animation and simulation tools.<\/p>\n<p>Just before the\u00a0<a href=\"https:\/\/www.abc.net.au\/news\/2021-07-17\/nsw-records-111-covid-19-cases\/100300492\">current<\/a>\u00a0<a href=\"https:\/\/www.abc.net.au\/news\/2021-07-16\/victoria-awakes-to-its-fifth-coronavirus-lockdown\/100296390\">lockdowns<\/a>, Macquarie University, among others,\u00a0<a href=\"https:\/\/www.mq.edu.au\/about\/coronavirus-faqs\/information-for-students\/teaching-pause-covid-19\">announced<\/a>\u00a0most lectures would continue online while \u201csmall group\u201d in-person learning would require students to wear masks. Melbourne University\u00a0<a href=\"https:\/\/www.unimelb.edu.au\/coronavirus\/attending-campus\">said<\/a>\u00a0it was \u201cplanning to deliver around 90% of semester 2 subjects on campus\u201d. It is also rolling out \u201c<a href=\"https:\/\/lms.unimelb.edu.au\/staff\/guides\/dual-delivery-support-resources\/blended-synchronous-learning-quick-start-guide\">blended synchronous learning<\/a>\u201d using in-venue microphones and cameras so remote and campus-based students come together in a single class, its DVC (Academic) Gregor Kennedy said.<\/p>\n<p>RMIT University\u00a0<a href=\"https:\/\/www.rmit.edu.au\/students\/return-to-campus\">posted<\/a>: \u201cClasses that require specialist spaces or equipment will be prioritised for on-campus learning.\u201d At\u00a0<a href=\"https:\/\/www.sydney.edu.au\/covid-19\/\">Sydney University<\/a>, the campus was to remain open during lockdown for critical teaching and research activity only. The\u00a0<a href=\"https:\/\/my.uq.edu.au\/information-and-services\/manage-my-program\/exams-and-assessment\/online-supervised-invigilated-exams\">University of Queensland<\/a>\u00a0and\u00a0<a href=\"https:\/\/www.monash.edu\/exams\/electronic-exams\/supervision\">Monash University<\/a>, among many others, have introduced online invigilated examinations.<\/p>\n<blockquote class=\"twitter-tweet\">\n<p dir=\"ltr\" lang=\"en\">Federal Education Minister Alan Tudge has reprimanded universities for not getting enough students back on campus even though theatres and sports stadiums have opened their doors, and says he wants to see a return to face-to-face lectures. | <a href=\"https:\/\/twitter.com\/JordsBaker?ref_src=twsrc%5Etfw\">@JordsBaker<\/a><br \/>\n<a href=\"https:\/\/t.co\/FdnMPQrKVn\">https:\/\/t.co\/FdnMPQrKVn<\/a><\/p>\n<p>\u2014 The Age (@theage) <a href=\"https:\/\/twitter.com\/theage\/status\/1394207197995884546?ref_src=twsrc%5Etfw\">May 17, 2021<\/a><\/p><\/blockquote>\n<p><script async src=\"https:\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"><\/script><\/p>\n<p>The gap between the best and worst of what institutions offer digitally is vast.<\/p>\n<p>In the worst cases, digital learning means students are asked to read scanned textbook chapters and have academics or tutors talk at them through a recording without any interaction. It\u2019s a terribly disengaging experience for the student and hence less effective for learning. But it requires very little investment by universities.<\/p>\n<p>In the best cases, universities offer active learning through digitally driven simulations and well-designed activities. These include peer group activity, networking and technology-enhanced alternatives to on-campus experience. The result is a varied and engaging experience, but it requires substantial investment by the university.<\/p>\n<h3><strong>What should students look for?<\/strong><\/h3>\n<p>So, how can prospective students tell which universities provide worthwhile digital education? They should consider the following criteria:<\/p>\n<ul>\n<li><strong>Focus on online\/blended student experience<\/strong>What is the value given to students feeling connected, being part of a learning community, having a social dimension in addition to agency over their learning, and being on campus when possible? Do study options suit life and lifestyle needs that the pandemic brought to light as important?<\/li>\n<li><strong>Transparency about digital quality<\/strong>Does the university adequately communicate its definition of \u201cdigital\u201d quality? Pay special attention to assessment mechanisms, to avoid having to deal with postponed exams, for example.The Tertiary Education Quality and Standards Agency (TEQSA) has provided\u00a0<a href=\"https:\/\/www.teqsa.gov.au\/online-learning-good-practice\">guidelines<\/a>\u00a0for online learning quality. Federal Education Minister Alan Tudge has\u00a0<a href=\"https:\/\/ministers.dese.gov.au\/tudge\/new-higher-education-standards-panel-appointed\">announced<\/a>\u00a0a renewed Higher Education Standards Panel with online and hybrid course quality as part of its new tasks.<\/li>\n<li><strong>Evidence of agility, convenience and accessibility<\/strong>What solutions can be adapted to post-COVID educational expectations, both locally and internationally? Are there options for polysynchronous learning: some on one\u2019s own time, some with others? What does inclusive digital education \u2013 accessibility for vision-impaired students, for example \u2013 look like?<\/li>\n<li><strong>Clarity about pricing<\/strong>Is the program or unit priced to be a low-cost standardised product, or is it priced for high value? Does the university offer financial support options?<\/li>\n<li><strong>Ambition of digital design<\/strong>Does the program and learning design have a focus on long-term COVID-resilient learning and career outcomes? Is there solid evidence of industry relations?And (for the most ambitious) does the university explore and\/or use artificial intelligence (AI) and data analytics to customise learning paths for individuals?<\/li>\n<\/ul>\n<h3><strong>An emerging digital divide among unis<\/strong><\/h3>\n<p>Some universities are using digital education to tap into new markets. These universities include Melbourne, RMIT (boasting RMIT Online), Adelaide and Griffith. At different price points, their offerings increasingly include demonstrated digital expertise, blended synchronous learning options and well-defined online engagement and connection.<\/p>\n<p>Universities are also responding to industry demand for accessible upskilling and enhanced learning (often \u201cmicro\u201d qualifications). Again, their offerings vary, especially across disciplines.<\/p>\n<p>The PwC report predicts most universities will compete with mid-range offerings. This group will offer customised learning in parallel to mass offers, keeping revenue streams open, maintaining a brand in a technology-enhanced world and counterbalancing border restrictions on international students.<\/p>\n<p>Some universities will opt for a serious quantum leap into online or blended education programs. These universities are likely to outcompete other providers and diversify their student bodies in ways that enhance the student experience.<\/p>\n<p>Others continue with minimal investment or low-cost solutions. These providers are looking to return to the \u201cold normal\u201d of a strictly face-to-face experience. They aim to manage learners\u2019 frustrations as they arise, rather than invest in long-term quality digital services.<\/p>\n<p>This approach may be understandable for universities with serious cashflow issues. In the long run it\u2019s probably shortsighted and may lead to student and industry dissatisfaction.<\/p>\n<p>We can see the divide between these approaches in\u00a0<a href=\"https:\/\/www.dese.gov.au\/australian-strategy-international-education-2021-2030\/consultations\/australian-strategy-international-education-20212030\">submissions<\/a>\u00a0from each higher education provider to the federal government in consultations on a new\u00a0<a href=\"https:\/\/www.dese.gov.au\/australian-strategy-international-education-2021-2030\">strategy for international education<\/a>. Interestingly, providers\u2019 views show little correlation with type of institution, whether highly ranked or not, rural or urban. Our discussion above is based on our deep dive into those submissions.<\/p>\n<p><em><strong>Author Bios: <\/strong>Gabriele Suder is a Professor at RMIT University and Angelito Calma is a Senior Lecturer in Higher Education at The University of Melbourne<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Online teaching became the norm almost overnight when the pandemic hit. For students, the situation\u2019s complexity was brutal, the shift frustrating but unavoidable. Prospective students weighing up study options might have been confused too. However, they are now better placed to understand what universities offer in an increasingly competitive digital learning market. They also have [&hellip;]\n&hellip; <a href=\"https:\/\/world.edu\/what-to-look-for-when-choosing-a-university-as-the-digital-competition-grows\/\" class=\"more\">learn more&rarr;<\/a><\/p>","protected":false},"author":33,"featured_media":58260,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[29],"tags":[357466],"coauthors":[11733],"class_list":["post-58259","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-higher-education","tag-digital-divide"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>What to look for when choosing a university as the digital competition grows - World leading higher education information and services<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/world.edu\/what-to-look-for-when-choosing-a-university-as-the-digital-competition-grows\/\" class=\"yoast-seo-meta-tag\" \/>\n<meta property=\"og:locale\" content=\"en_US\" class=\"yoast-seo-meta-tag\" \/>\n<meta property=\"og:type\" content=\"article\" class=\"yoast-seo-meta-tag\" \/>\n<meta property=\"og:title\" content=\"What to look for when choosing a university as the digital competition grows - World leading higher education information and services\" class=\"yoast-seo-meta-tag\" \/>\n<meta property=\"og:description\" content=\"Online teaching became the norm almost overnight when the pandemic hit. 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