{"id":56381,"date":"2021-03-13T00:00:42","date_gmt":"2021-03-13T08:00:42","guid":{"rendered":"https:\/\/world.edu\/?p=56381"},"modified":"2021-03-12T10:47:42","modified_gmt":"2021-03-12T18:47:42","slug":"a-lot-of-us-can-relate-to-struggling-to-keep-on-top-of-everything-this-is-what-mature-age-students-need-from-online-higher-education","status":"publish","type":"post","link":"https:\/\/world.edu\/a-lot-of-us-can-relate-to-struggling-to-keep-on-top-of-everything-this-is-what-mature-age-students-need-from-online-higher-education\/","title":{"rendered":"\u2018A lot of us can relate to struggling to keep on top of everything.\u2019 This is what mature-age students need from online higher education"},"content":{"rendered":"<p><em><img fetchpriority=\"high\" decoding=\"async\" class=\"aligncenter size-full wp-image-56382\" src=\"https:\/\/world.edu\/wp-content\/uploads\/2021\/03\/manstudent.jpg\" alt=\"\" width=\"680\" height=\"355\" srcset=\"https:\/\/world.edu\/wp-content\/uploads\/2021\/03\/manstudent.jpg 680w, https:\/\/world.edu\/wp-content\/uploads\/2021\/03\/manstudent-250x131.jpg 250w, https:\/\/world.edu\/wp-content\/uploads\/2021\/03\/manstudent-600x313.jpg 600w\" sizes=\"(max-width: 680px) 100vw, 680px\" \/><\/em><\/p>\n<p><em>\u201cI completed high school 20 years ago and wanted a \u2018little break\u2019 before furthering my study. That \u2018little break\u2019 was extended as my family grew. Life happened, and I never quite found the right time to keep my promise to myself to go to uni \u2013 until now!\u201d<\/em><\/p>\n<p><em>\u201cThis is my first teaching period in uni. I\u2019m 36 years old. I live with my wife and two very active kids. When I\u2019m not being a chef, cleaner and taxi driver (you know the list), I\u2019m working as a learning support officer at our local school. I haven\u2019t written an academic essay in over 15 years!\u201d<\/em><\/p>\n<p>These are\u00a0<a href=\"https:\/\/ajet.org.au\/index.php\/AJET\/article\/view\/5504\">common introductions<\/a>\u00a0of my mature-age students. They often share their\u00a0<a href=\"https:\/\/www.herdsa.org.au\/system\/files\/HERDSARHE2016v03p05_0.pdf\">family backgrounds<\/a>, nervousness, excitement and responsibilities they have to juggle as they begin their uni journey. In sharing, they \u201cfeel a sense of solidarity seeing others post about their concerns\u201d, as one student put it.<\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-56383\" src=\"https:\/\/world.edu\/wp-content\/uploads\/2021\/03\/quote.jpg\" alt=\"\" width=\"680\" height=\"132\" srcset=\"https:\/\/world.edu\/wp-content\/uploads\/2021\/03\/quote.jpg 680w, https:\/\/world.edu\/wp-content\/uploads\/2021\/03\/quote-250x49.jpg 250w, https:\/\/world.edu\/wp-content\/uploads\/2021\/03\/quote-600x116.jpg 600w\" sizes=\"(max-width: 680px) 100vw, 680px\" \/><\/p>\n<p><a href=\"https:\/\/www.teqsa.gov.au\/latest-news\/publications\/foundations-good-practice-student-experience-online-learning-australian\">Students in general say<\/a>\u00a0a critical issue in the shift to online higher education has been a lack of adequate support, interaction and engagement with academic staff and peers.<\/p>\n<p><a href=\"https:\/\/www.universitiesaustralia.edu.au\/publication\/data-snapshot\/\">More than 430,000 students<\/a>\u00a0are aged 25 years and older. That\u2019s 39.1% of the total domestic higher education enrolment, and mature-age students account for\u00a0<a href=\"https:\/\/www.universitiesaustralia.edu.au\/wp-content\/uploads\/2020\/11\/200917-HE-Facts-and-Figures-2020.pdf\">22% of first-year undergraduates<\/a>.<\/p>\n<p>Mature-age, online students are\u00a0<a href=\"https:\/\/www.dese.gov.au\/higher-education-statistics\/resources\/completion-rates-higher-education-students-cohort-analysis-2005-2019\">identified as the most vulnerable<\/a>\u00a0to not completing their degree. That happens to about\u00a0<a href=\"https:\/\/www.dese.gov.au\/higher-education-statistics\/resources\/completion-rates-higher-education-students-cohort-analysis-2005-2019\">43% of them<\/a>\u00a0compared to 30% of those aged 20 to 24 and 21% for students who enrol straight out of school.<\/p>\n<p>Given the\u00a0<a href=\"https:\/\/www.education.gov.au\/selected-higher-education-statistics-2019-student-data\">inconsistent completion outcomes<\/a>\u00a0for mature-age students compared to younger and on-campus students, a different approach is needed. This means universities must take account of the particular needs and circumstances of mature-age students.<\/p>\n<blockquote><p><em>\u201cI think a lot of us can relate to the idea of struggling to keep on top of everything.\u201d<\/em><\/p><\/blockquote>\n<h4><strong>Who are these students?<\/strong><\/h4>\n<p>\u201c<a href=\"https:\/\/www.betterhealth.vic.gov.au\/health\/healthyliving\/tertiary-studies-mature-age-students\">Mature age<\/a>\u201d refers to adults who enter their course based on work experience or who have not studied recently. They are more likely to have\u00a0<a href=\"https:\/\/doi.apa.org\/doiLanding?doi=10.1037%2Fa0038996\">responsibility for others<\/a>\u00a0and\u00a0<a href=\"https:\/\/www.abs.gov.au\/AUSSTATS\/abs@.nsf\/Lookup\/4102.0Main+Features20July+2013#p6\">be in the paid workforce<\/a>.<\/p>\n<p><a href=\"https:\/\/www.dese.gov.au\/higher-education-statistics\/resources\/2019-section-1-commencing-students\">Growing numbers of students<\/a>\u00a0are entering fully online higher education. And students 25 years and older are more\u00a0<a href=\"https:\/\/link.springer.com\/article\/10.1007\/s13384-010-0001-9\">strongly represented in online<\/a>\u00a0studies than face-to-face studies.<\/p>\n<p>A\u00a0<a href=\"https:\/\/ajet.org.au\/index.php\/AJET\/article\/view\/3913\">2019 study<\/a>\u00a0of mature-age learners highlighted the following challenges of studying online:<\/p>\n<ul>\n<li>uncertainty in abilities leading to a \u201cnarrative of disadvantage\u201d and a feeling of stepping into a space where they\u00a0<a href=\"https:\/\/doi.org\/10.1080\/03075079.2021.1894118\">feel they do not belong<\/a><\/li>\n<li>first-year, mature-age students consider withdrawing from their studies\u00a0<a href=\"https:\/\/www.qilt.edu.au\/docs\/default-source\/ses\/ses-2019\/2019-ses-national-report-tables.xlsx?sfvrsn=8385ec3c_2\">at higher rates<\/a><\/li>\n<li>enrolment in university may be rooted in previous negative educational experiences \u2013 traditionally, the status quo in higher education has\u00a0<a href=\"https:\/\/scholarworks.iu.edu\/journals\/index.php\/josotl\/article\/view\/26578\">not served students at the margins<\/a>.<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-56385\" src=\"https:\/\/world.edu\/wp-content\/uploads\/2021\/03\/diversity-1.png\" alt=\"\" width=\"680\" height=\"241\" srcset=\"https:\/\/world.edu\/wp-content\/uploads\/2021\/03\/diversity-1.png 680w, https:\/\/world.edu\/wp-content\/uploads\/2021\/03\/diversity-1-250x89.png 250w, https:\/\/world.edu\/wp-content\/uploads\/2021\/03\/diversity-1-600x213.png 600w\" sizes=\"(max-width: 680px) 100vw, 680px\" \/><\/p>\n<h4><strong>Online teaching compounds existing weaknesses<\/strong><\/h4>\n<p>In the shift to online, many education providers are\u00a0<a href=\"https:\/\/www.teqsa.gov.au\/sites\/default\/files\/student-experience-of-online-learning-in-australian-he-during-covid-19.pdf?v=1606953179\">making the same mistakes<\/a>\u00a0by continuing with impersonal teaching methods. Students aged 25 and over rate\u00a0<a href=\"https:\/\/www.qilt.edu.au\/qilt-surveys\/student-experience\">engagement as the least satisfactory aspect<\/a>\u00a0of their online courses.<\/p>\n<p>Active engagement tends to drop off as the teaching period progresses. (The proxy measures of \u201cengagement\u201d are active presence and involved participation.)<\/p>\n<p>Further, education has commonly had an\u00a0<a href=\"https:\/\/www.tandfonline.com\/doi\/abs\/10.1080\/17508480902998421\">emphasis on subordination<\/a>. Cue the \u201cdomineering teacher\u201d portrayed by\u00a0<a href=\"https:\/\/movie-villains.fandom.com\/wiki\/Terence_Fletcher\">antagonist Terence Fletcher<\/a>\u00a0in the 2014 film Whiplash. One-way information transmission and an expectation of passive knowledge acquisition have overshadowed relationships between teaching staff and students.<\/p>\n<p>The challenge, then, is to start off in a way that develops a culture of trust, collegiality, openness and contribution.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-56386\" src=\"https:\/\/world.edu\/wp-content\/uploads\/2021\/03\/satisfied.png\" alt=\"\" width=\"680\" height=\"361\" srcset=\"https:\/\/world.edu\/wp-content\/uploads\/2021\/03\/satisfied.png 680w, https:\/\/world.edu\/wp-content\/uploads\/2021\/03\/satisfied-250x133.png 250w, https:\/\/world.edu\/wp-content\/uploads\/2021\/03\/satisfied-600x319.png 600w\" sizes=\"(max-width: 680px) 100vw, 680px\" \/><\/p>\n<h4><strong>\u2018It resonates!\u2019 Recognising experiences and skills<\/strong><\/h4>\n<p>Mature-age students are starting online higher education with a variety of aptitudes, knowledge, opinions and values. These backgrounds affect how students engage with and construe information. The online experience should encourage\u00a0<a href=\"https:\/\/core.ac.uk\/download\/pdf\/58774853.pdf\">connection<\/a>,\u00a0<a href=\"https:\/\/www.routledge.com\/E-Moderating-The-Key-to-Online-Teaching-and-Learning\/Salmon\/p\/book\/9780415881746\">active participation<\/a>\u00a0and\u00a0<a href=\"http:\/\/designingforlearning.info\/ecoachingtips\/ecoaching-tip-51\">critical thinking<\/a>.<\/p>\n<p>The\u00a0<a href=\"https:\/\/theconversation.com\/covid-19-has-changed-university-teaching-here-are-five-things-to-stick-with-in-the-future-152287\">language of education is shifting<\/a>\u00a0to incorporate students as\u00a0<a href=\"https:\/\/www.tandfonline.com\/doi\/abs\/10.1080\/02602938.2012.691462\">\u201cstakeholders\u201d, \u201cco-constructors\u201d and \u201cactive participants\u201d<\/a>. Such terms have a powerful effect.<\/p>\n<p>In 1930, psychologist and educational reformer\u00a0<a href=\"https:\/\/www.tandfonline.com\/doi\/abs\/10.1080\/00131728609335764\">John Dewey advocated<\/a>\u00a0for empowering learners by honouring their lived experiences and capabilities. Reforms of the 1960s and \u201870s began shifting education toward\u00a0<a href=\"https:\/\/doi.org\/10.1080\/13632434.2019.1643309\">autonomy<\/a>, allowing for reflection, independence and flexibility. More recent\u00a0<a href=\"https:\/\/researchers.mq.edu.au\/en\/publications\/new-media-ancient-culture-the-power-and-potential-of-social-media\">geopolitical movements<\/a>, driven by social media, are, once again, prompting an upturn in education that emphasises discussion, openness and independent thought.<\/p>\n<p>It\u2019s essential that these themes be\u00a0<a href=\"https:\/\/link.springer.com\/book\/10.1007\/978-3-030-41956-1\">re-created<\/a>\u00a0in today\u2019s digital learning environments.<\/p>\n<blockquote><p><em>\u201cYou made me feel like I am not alone in this. I was anxious and afraid that I won\u2019t be able to keep up.\u201d<\/em><\/p><\/blockquote>\n<p>Emerging from the\u00a0<a href=\"https:\/\/doi.org\/10.14742\/ajet.3913\">2019 study<\/a>\u00a0of mature-age students were several key recommendations:<\/p>\n<ol>\n<li>understand and value the circumstances and experiences of this cohort<\/li>\n<li>communication and personal contact are vital<\/li>\n<li>embed timely, proactive support.<\/li>\n<\/ol>\n<blockquote class=\"twitter-tweet\">\n<p dir=\"ltr\" lang=\"en\">Helen is a mature age student living in country QLD. Born with a physical disability, she competed in the workplace until an increasing loss of mobility ended her career. Without <a href=\"https:\/\/twitter.com\/hashtag\/OnlineLearning?src=hash&amp;ref_src=twsrc%5Etfw\">#OnlineLearning<\/a>, Helen could not achieve her goals. <a href=\"https:\/\/t.co\/1p4UTFFkAP\">https:\/\/t.co\/1p4UTFFkAP<\/a> <a href=\"https:\/\/twitter.com\/copacathy?ref_src=twsrc%5Etfw\">@copacathy<\/a> <a href=\"https:\/\/twitter.com\/CurtinMedia?ref_src=twsrc%5Etfw\">@CurtinMedia<\/a><\/p>\n<p>\u2014 NCSEHE (@NCSEHE) <a href=\"https:\/\/twitter.com\/NCSEHE\/status\/1065122502911787008?ref_src=twsrc%5Etfw\">November 21, 2018<\/a><\/p><\/blockquote>\n<p><script async src=\"https:\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"><\/script><br \/>\nIn such environments, educators must be given the time to get to know their students\u2019 situations and experiences. They can then reach out to support them. In essence, Dewey argued for educators to meet learners where they are, wherever that may be.<\/p>\n<blockquote><p><em>\u201cI have felt I was always able to contact you and receive helpful advice. It means a lot \u2013 especially for newcomers like me!\u201d<\/em><\/p><\/blockquote>\n<p>These suggestions are in line with the findings and recommendations of the recent\u00a0<a href=\"https:\/\/www.education.vic.gov.au\/about\/department\/Pages\/macklin-review.aspx\">Macklin Review<\/a>\u00a0of post-secondary education and training in Victoria. Times of growth and uncertainty call for greater adaptability, empathy and innovation. This will feed into student retention, progression and ultimately an undergraduate qualification.<\/p>\n<p>To government and institutions: online education, and of mature-age students in particular, must be approached differently. Education can only act as the\u00a0<a href=\"https:\/\/theconversation.com\/no-one-escaped-covids-impacts-but-big-fall-in-tertiary-enrolments-was-80-women-why-149994\">great social equaliser<\/a>\u00a0if the growing cohort of mature-age students are engaged and supported to reach their academic goals.<\/p>\n<p>To current and emerging mature-age learners: well done to you! You are seen and being heard.<\/p>\n<p><em><strong>Author Bio:<\/strong> Ameena Leah Payne is an eLearning Advisor at Swinburne University of Technology<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u201cI completed high school 20 years ago and wanted a \u2018little break\u2019 before furthering my study. That \u2018little break\u2019 was extended as my family grew. Life happened, and I never quite found the right time to keep my promise to myself to go to uni \u2013 until now!\u201d \u201cThis is my first teaching period in [&hellip;]\n&hellip; <a href=\"https:\/\/world.edu\/a-lot-of-us-can-relate-to-struggling-to-keep-on-top-of-everything-this-is-what-mature-age-students-need-from-online-higher-education\/\" class=\"more\">learn more&rarr;<\/a><\/p>","protected":false},"author":33,"featured_media":56382,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[29],"tags":[366247],"coauthors":[11733],"class_list":["post-56381","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-higher-education","tag-mature-age-students"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>\u2018A lot of us can relate to struggling to keep on top of everything.\u2019 This is what mature-age students need from online higher education - World leading higher education information and services<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/world.edu\/a-lot-of-us-can-relate-to-struggling-to-keep-on-top-of-everything-this-is-what-mature-age-students-need-from-online-higher-education\/\" class=\"yoast-seo-meta-tag\" \/>\n<meta property=\"og:locale\" content=\"en_US\" class=\"yoast-seo-meta-tag\" \/>\n<meta property=\"og:type\" content=\"article\" class=\"yoast-seo-meta-tag\" \/>\n<meta property=\"og:title\" content=\"\u2018A lot of us can relate to struggling to keep on top of everything.\u2019 This is what mature-age students need from online higher education - World leading higher education information and services\" class=\"yoast-seo-meta-tag\" \/>\n<meta property=\"og:description\" content=\"\u201cI completed high school 20 years ago and wanted a \u2018little break\u2019 before furthering my study. 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