Tag Archives: AI errors

Companies may be held liable when AI harms their clients and customers

Companies may be held liable when AI harms their clients and customers

Artificial intelligence has moved quickly from a novelty on the job to a common workplace tool. Gallup found that 52% of U.S. employees and 68% of professional services workers were using AI by February 2026. Thomson Reuters similarly found in spring 2026 that 74% of professionals use AI several times a week for work. This […] … learn more→

AI’s errors may be impossible to eliminate – what that means for its use in health care

AI’s errors may be impossible to eliminate – what that means for its use in health care

In the past decade, AI’s success has led to uncurbed enthusiasm and bold claims – even though users frequently experience errors that AI makes. An AI-powered digital assistant can misunderstand someone’s speech in embarrassing ways, a chatbot could hallucinate facts, or, as I experienced, an AI-based navigation tool might even guide drivers through a corn field – all without […] … learn more→