Optus said the conduct was ‘totally and utterly unacceptable’. But Australians now need more than ‘sincere apologies’ – we need hard data and real-time supervision.
Articles on sales tactics
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When you’re spending up at the end of financial year sales, it’s important to understand the refund and exchange policies of different retail stores.
Overconfidence and other cognitive biases help to drive up real estate prices. Here are three techniques used by real estate agents to exploit those biases.


