Australia is rare among developed countries for not having automatic compensation if a flight is cancelled or delayed.
Articles on Ombudsman
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The lives of South Africa’s most vulnerable remain in danger for as long as its mental health oversight bodies remain dysfunctional and disregarded.
The current system for regulating advertising in South Africa is dependent on the buy-in of the advertiser. But this may be about to change.
Access to justice is still deeply unequal when it comes to low level disputes over bad service or faulty goods.
Out of the many changes the federal government has made to ASIC, the review of the Financial Ombudsman will have the biggest impact on customers.
Laws play their role in regulating our governments, but so does our own respect for political conventions. And the way these are upheld goes to the heart of our freedom as democratic people.
On both sides of the Atlantic it would appear that evidence-based policy is in jeopardy. The scientific advice that government and regulators rely upon to inform their decision-making is under attack…
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