Articles on Miscommunication

Displaying all articles

Despite being proficient in a second language, having an accent considered “foreign” can still feel like a barrier. (Shutterstock)

How accent bias can impact a person’s job prospects

Accents provide listeners with information about speakers, such as where they come from or what other languages they speak. However, accents can also be a source of listener bias.
People line up at a mass vaccination centre during the COVID-19 pandemic in Mississauga, Ont. THE CANADIAN PRESS/Nathan Denette

Public health officials are failing to communicate effectively about AstraZeneca

Canadian public health organizations have run into a serious communication problem about the AstraZeneca vaccine. Crisis management and communication theories explain what’s gone wrong.

Top contributors

More