Positive reviews matter, but they do not tell the whole story.
Articles on hospitality industry
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Nearly three-quarters of tourism professors are white, a recent analysis found, and nearly half are white men.
The government is ‘going for growth’ in tourism. But New Zealand already struggles to serve current visitor numbers, and enrolments in training courses have plummeted.
Carter struck a balance between satisfying the needs of employers and protecting American workers from foreign labor competition. That tension has never let up.
Vacationers like gathering on social media to discuss their trips – like, really enjoy it. The travel industry should take note.
It’s unclear what raising the tipped minimum wage or getting rid of it altogether does to labor markets.
Our study finds media reporting uses words that infantilise women, plays up the importance of celebrity aggressors and under-reports agression by female perpetrators.
US workers in general are finding themselves in an increasingly precarious position.
Vast new hospitality venues are reshaping the traditional UK pub experience.
To remain competitive, hospitality companies must establish more attractive work environments by fostering positive workplace culture and incentivizing employees to work.
Guzman y Gomez is listing on the Australian Stock Exchange. What exactly does this mean, and how might it help them sell more burritos?
Stress, poor pay and job insecurity are driving professional chefs away from the hospitality industry in Australia and New Zealand. Tourism is also feeling the impact of the looming skill shortage.
Will the hotels of the future involve fewer front desk clerks and more automated service? A hospitality expert who has written a new book on the subject weighs in.
Our research with 124 Australian hospitality staff found women bar workers were routinely seen as ‘better suited’ to manage the threat of violence - which is both risky and exploitative.
Local pubs and breweries are disappearing across the UK due to the rising cost of living and doing business.
Travelling alone doesn’t need to be lonely –research shows solo consumption can be a fulfilling, enjoyable and even social experience.
New research shines light on what is driving hospitality workers – like waiters and hotel workers – to abandon the industry as part of the ‘great resignation.’
After SARS in 2003, an effort was made by Toronto’s tourism and hospitality industries to stimulate the sector’s recovery. But measures weren’t put in place for future pandemics.
Top contributors
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Associate Professor of Consumer Behavior, Auburn University
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Professor of Sustainable Management, University of York
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Chair & Professor of Department of Tourism, Hospitality and Event Management | Director of the Eric Friedheim Tourism Institute, University of Florida
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ARC Future Fellow, School of Education, Deakin University
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Associate Professor, Sociology, University of Newcastle
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Associate Professor of Hospitality Leadership and Marketing Management, Florida International University
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Research Fellow, Newcastle Youth Studies Centre, University of Newcastle
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Associate Professor at the Business Administration Department (A.D.O)., Universidad Rey Juan Carlos
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Lecturer, The Hotel School Australia, Southern Cross University
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Assistant Professor of Hospitality Management, University of South Florida
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Associate Professor in Sociology, University of Newcastle
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Associate Professor, School of Hospitality & Tourism, Faculty of Culture and Society, Auckland University of Technology
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Senior Lecturer in marketing, University of Huddersfield
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Assistant Professor of Hospitality Management and Director of Research, Florida International University
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Lecturer in Sociology, The University of Melbourne