The ACCC has prioritised getting timely compensation to affected customers over pursuing the airline on the more serious charge of collecting fees for no service.
Articles on Air passengers
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The chaos caused over the August bank holiday may well have been preventable.
Cabin crew play a vital role in helping passengers during any aircraft emergency. But how many do you really need on a flight?
Flybmi’s unravelling is the latest in a long line of airlines that have got stuck on the runway.
