{"id":12970,"date":"2023-07-04T17:13:24","date_gmt":"2023-07-04T10:13:24","guid":{"rendered":"https:\/\/edisi.co\/?p=12970"},"modified":"2023-07-04T17:13:31","modified_gmt":"2023-07-04T10:13:31","slug":"satu-keluarga-terjebak-di-lift-manajemen-mega-mall-batam-minta-maaf","status":"publish","type":"post","link":"https:\/\/edisi.co\/satu-keluarga-terjebak-di-lift-manajemen-mega-mall-batam-minta-maaf\/","title":{"rendered":"Satu Keluarga Terjebak di Lift, Manajemen Mega Mall Batam Minta Maaf"},"content":{"rendered":"\n

EDISI.CO, BATAM<\/a><\/strong>– Manajemen Mega Mall Batam Centre, Kota Batam, Kepulauan Riau (Kepri) mendatangi rumah pengunjung yang terjebak di dalam lift dan meminta maaf secara langsung atas insiden yang mereka alami pada Minggu (2\/7\/2023). Dari kunjungan tersebut, masing-masing pihak juga sepakat untuk menyelesaikan persoalan ini dengan cara kekeluargaan.<\/p>\n\n\n\n

“Hari Senin kemarin kami sudah datang kerumah korban. Mereka menyambut kami dengan baik dan disana kita sama-sama mengklarifikasi tentang kejadian ini,” ucap General Affair (GA) Mega Mall, Sarty pada Selasa (4\/7\/2023).<\/p>\n\n\n\n

Dari pihak korban, lanjut Sarty, juga meminta maaf atas pernyataan yang mengatakan bahwa insiden itu terjadi selama satu jam sampai satu setengah jam lamanya.<\/p>\n\n\n\n

“Kami memaklumi statement korban, itu karena mereka dalam keadaan panik. Kami juga meminta maaf akan hal itu dan menjelaskan kepada mereka bahwa insiden ini pure musibah,” paparnya.<\/p>\n\n\n\n

\"\"
General Affair (GA) Mega Mall, Sarty saat bertemu dengan keluarga korban yang terjebak di dalam lift, Senin (3\/7\/2023)- Edisi\/ ist.<\/em><\/figcaption><\/figure>\n\n\n\n

Baca juga: Ombudsman Kepri Temukan Orangtua Calon Siswa Paksa Anaknya Masuk Sekolah Favorit<\/a><\/strong><\/p>\n\n\n\n

Sementara itu, Duty Officer Mega Mall Erik Riau menuturkan, kejadian tersebut menjadi masukan dan evaluasi bagi pihak manajemen agar memberikan pelayanan yang lebih baik.<\/p>\n\n\n\n

“Pelayanan berupa keamanan dan kenyamanan pengunjung itu nomor satu tentunya yang selalu kami utamakan. Selain CCTV, kami juga ada petugas yang selalu melakukan pengawasan. Tak hanya itu, untuk keamaan pengunjung disini ada juga dari BKO Polresta Barelang,” terangnya.<\/p>\n\n\n\n

Ia juga menyebutkan, bahwa lift di Mega Mall Batam saat ini sudah kembali beroperasi seperti semula.<\/p>\n\n\n\n

Sebelumnya, video pengunjung Mega Mall Batam terjebak dalam lift viral di media sosial pada Minggu (2\/7\/2023) lalu.<\/p>\n\n\n\n

Manajemen Mega Mall Batam pun tak membantah adanya kejadian tersebut. Akan tetapi, dari rekaman CCTV peristiwa itu diperkirakan hanya berlangsung selama sekitar 18 menit.<\/p>\n\n\n\n

\"\"
Pengunjung hendak menggunakan lift yang berada di Upper Ground (UG) atau lantai dasar Mega Mall, Batam Centre- Edisi\/ Irvan F.<\/em><\/figcaption><\/figure>\n\n\n\n

Sarty menuturkan kronologi kejadian yang dialami oleh pengunjung yang merupakan satu keluarga tersebut bermula pada saat mereka akan memasuki lift yang berada di lantai 1 usai bermain dari Timezone. <\/p>\n\n\n\n

Dari rekaman CCTV, keluarga ini menuju ke lift yang mengalami gangguan itu pukul 10:54 WIB dan keluar dari lift pukul 11:12 WIB. Rekaman CCTV tersebut sudah diberikan kepada pihak kepolisian yang langsung melakukan pemeriksaan di lokasi pada sore harinya. <\/p>\n\n\n\n

Penulis: Irvan F<\/p>\n","protected":false},"excerpt":{"rendered":"

EDISI.CO, BATAM– Manajemen Mega Mall Batam Centre, Kota Batam, Kepulauan Riau (Kepri) mendatangi rumah pengunjung<\/p>\n","protected":false},"author":2,"featured_media":12973,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[51],"tags":[47,4638,4637,4639],"class_list":["post-12970","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-batam","tag-batam","tag-lift","tag-mega-mall","tag-terjebak"],"yoast_head":"\nSatu Keluarga Terjebak di Lift, Manajemen Mega Mall Batam Minta Maaf<\/title>\n<meta name=\"description\" content=\"Manajemen Mega Mall Batam Centre, Kota Batam, Kepulauan Riau (Kepri) mendatangi rumah pengunjung yang terjebak di dalam lift dan meminta maaf\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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