Manage and Optimize Your Fios, 5G Home, or LTE Home Network with Ease
Verizon Home is your all-in-one solution for managing and optimizing your home network. With a suite of powerful features and functionalities, you can take full control of your Verizon equipment and connected devices, ensuring a seamless and secure internet experience for your entire household. The app is only available to active subscribers of Verizon's Fios Home Internet, 5G Home Internet, or LTE Home Internet Service.
Key Features:
Network Management:
- View Equipment Details: Access information about your Verizon routers and extenders.
- Connected Devices: See details of all devices connected to your network.
- Network Control: Enable or disable individual networks (primary, guest, IoT).
- SSID & Password: View and change your network name (SSID), password, and encryption type.
- Advanced Settings: Enable/disable SON, 6 GHz (for applicable routers), and more.
- Wi-Fi Sharing: Easily share your Wi-Fi credentials.
- Speed Test: Run speed tests and view your speed test history.
- Router Management: Restart your router, adjust LED brightness, use WPS for easy device setup, and save/restore settings or factory reset to default.
Troubleshooting:
- Diagnose and resolve network issues step-by-step using our guided troubleshooting flows
Parental Controls:
- Device Grouping: Group devices for easier management.
- Pause & Schedule: Pause internet access or schedule access times for multiple devices.
Discover:
- New Features: Stay updated with new features and functionalities.
- Video Tips: Learn more about your network with helpful video tips.
Account Management:
- Profile Settings: Update your user ID, password, and contact information.
Support & Feedback:
- Contact Verizon: Reach out via chatbot or phone for assistance.
- Report Issues: Submit issues and get support.
- Feedback: Provide feedback to help us improve the app.
Verizon Home is designed to give you complete control over your home network, making it easy to manage, troubleshoot, and optimize your internet experience. Download now and take the first step towards a smarter, more efficient home network.
Download Verizon Home Today!
Verizon Home has been pretty user friendly and cleaned up a lot from previous apps. It’s presented very nicely and is easy to navigate for your average user and also those who may not be very computer literate as well. I think presenting an app that’s easy for everyone to use is obviously any company’s intention and in this case, Verizon knocked it out of the park. What I would really like to see is a two factor authentication section where you can access your advanced network settings. Whether via text, call or even Microsoft Authenticator, I feel it’s something that should be done. The ability to change router settings, security, WiFi band and port forward should be available directly in the app rather than having to go to the website to manage those kinds of things. I also think Verizon should be doing a better job presenting or educating their customers on what these things are and how customers have access to these features.Providing free vulnerability assessments and filtering potential threats on the network is huge. And then allowing certain customers to have this for free based on plan is a huge step in the right direction. I think that’s great Verizon is providing that and it’s easy to read access in the app. But I still feel that access to advanced network settings should be incorporated in the app.
MIA
RCNSkyhorse
This app claims to have downloaded on my iPhone, but has no icon and if I select it from the Apple Store, it takes me to a page blank except for “Sign In” and an arrow to the left, which takes me back to the Start page that says to follow the link to sign in. UNUSABLE. I have a T1 and have measurably miserable throughput if I use a VPN, which is a bad idea to go without (76 down/57 up on Verizon Speed Test with a capable VPN rated the fastest by many). Works well with no protection at all. BARELY USABLE. I have now even switched to another VPN: it runs slightly better, and I normally can connect at about 100MBps up and down…on a T1 WITH FIOS, which should be 1000MBps up and down! I can now reach the Verizon Home page sometimes. However, it often doesn’t connect AT ALL UNLESS I TURN OFF the VPN. I can do this only THREE FEET AWAY FROM THE EXTENDER in a direct line of sight. If I try to respond to the developer, which they have invited, I get only a general page connection with NO indications of how to reach the developer! I seriously have to question their competence here. GARBAGE GARBAGE GARBAGE. If I could give them LESS than one star, I would! ANY product that works remotely as advertised that only does so with NO SECURITY ON THE LINE is USELESS! And I’m not just talking about Verizon Home, I’m talking about Verizon ITSELF!
开发者回复
We apologize for any inconvenience, that's certainly not the experience we want for you or any of our customers. Can you tell us a little more about your issue by sending a message to us at the email vztpdhomeappsupport@verizon.com?
App Suggestion improvement- view data usage in app
Ben Tolchinsky
I’ve been using the Verizon Home app for the last several months. It’s a great straightforward utility app. With great features. There is one suggestion I would love to see on the app an ability to see data usage. Even though Verizon has no data caps on their internet plans. It’s always nice to see how much data you are pulling on the network and individual devices. I know you can see the data usage when login to your router. But it would be nice to have a shortcut to view in the app. When connected to your home WiFi.
Terrible service useless app
lizzzzlizliz
Ever since transferring my service to my new address with Verizon I have had issues. The layout of the mobile app is cumbersome and essentially useless as you can’t make any changes from within the app to the network. Our house was recommended for extenders and when we were having problems Verizon said the extenders were causing our WiFi to have issues. Pay for 1GB service and devices at most get 150 mbs download. When standing within 2ft of router the speeds increase slightly. When contacting Verizon about this they say they only guarantee speeds to the router, and in order to get that I must have a wired connection. This is frustrating because when signing up for the service they ask how many devices we have, and we lost our devices which includes phones and laptops, neither of which have the ability to have a wired connection. The app shows how we can set up the router and extenders for different WiFi strengths, but there is no way to determine or choose which device will connect to the router or extender.
