So my review of the app is it’s “easy to use” if your just basically clocking in or out. If you are just checking a quick schedule that’s fine also! But if you are on the side of creating the schedules, approving time cards, giving clock ins for others and so on the app is kinda a pain when used on mobile. It NEVER saves the schedule if I create and make it from my phone on the app, it will say it’s posted then no shifts appear. If I receive a notification from the app and I have went and read it and deleted it the notification alerts will not remove from the app which is annoying for it to always show I have a notification for their not to be one. My ocd goes crazy because I can’t clear the notification off the app and I can’t stand having a notification alert showing as I check them always! Also I don’t like that 99.9% of the time my employees can’t clock in the app will just load and load and won’t let them clock in so I have to clock them on individually. Last but not least I do not like that the schedule comes preloaded and it doesn’t load enough people for all shifts or hours of operation, it also makes you click each scheduled time and day manually and remove to have a clear week to start building your schedule! Their just so many little things that make me want to sit with the creator and ask them why they didn’t add this or that or do it this way 🤷🏻‍♀️🤷🏻‍♀️🤣

The layout for filling out a time card on the phone app is way too clumsy. First off you have to type in your start hour, then you have to scroll through the hours and minutes to put in your out punch. Then you have to hit return to get back to you’re next punch in of the day and type in the time, then for the punch out again you have to scroll to put in the out time for that punch. Please make it where there is one way to put in the time either typing the hour and minute and then a.m. or p.m., or make the employee scroll through the hour a minute and then. Another inefficient and time wasting design mistake for the time input on the app is once you fill out the first week of your two week pay period you have to hit a tab at the bottom of the screen to enter the dates for the second week and you have to do that for every single day instead of having all 14 days available to scroll down to if you fill out one day and want to go to another day in the second week you once again have to go to the bottom of the screen from the first week and hit the tab so that you can get access to the dates from the second week. It’s way too clumsy and cumbers. It’s just really stupid design.

Our org has switched to this lovely app from our old treasured system. Upon finally receiving the login information late at night, I then had the greatest honor and pleasure of being flashbanged at 12 in the morning. Searching the app, there is no option to change or atleast accommodate the hard of seeing (especially now that I’m slightly blind from that experience). Aside from that mishap, navigating has felt very clunky, the visual clarity is overloading. Navigating and figuring out my schedule should not be this stressful. Scrolling through “My Schedule” is the equivalent of reading the intro text of every Star Wars movie except that I love Star Wars and I hate this app. Tabbing out is pretty much gambling and half the time requires you to log back which is especially infuriating when you’re trying to communicate with your coworker outside of the app due to UKG’s messaging system being sub-optimal. Maybe I need a couple more months with it but, it’s not a great start. I miss my old schedule app.

Horrible app!!!! Barely ever works. My work switched over to this clock in/scheduling system. First off plotting your schedule on here is horrible. You can’t do a wide view calendar that shows all employees working on a certain day if you are looking to make trades. You also can’t do a wide view calendar just to plot days you want to work. The layout is horrible with listing the days you are scheduled vs apps like NurseGrid which keeps it clean and simple. You have to remove all these filters just to simply see your work schedule and not everything from open shifts, vacations, requests, education, and literally everything possible. If you use it you will understand. It has a very poorly designed interface. I am very tech savvy but this is not very user friendly. When my hospital switched over to this application, they had ukg reps onsite to assist with any issues. When I notified them that the app almost always doesn’t open and I have to keep redownloading the app, they responded by stating that they found people with I phones generally have that problem and the best option is to just delete, redownload, and relog in. First off when about 75% of the workforce is using I phones then that’s a big problem. Secondly, my coworkers with androids still ran into the same problem. Also ukg cannot use the excuse of poor internet connection because I have used this under different WiFi connections and locations from east coast to west coast. Still super slow with loading. I always find myself having to cut my break short to be able to give enough time to clock in on time in case I need to redownload the app again. For 2 very simple things this app is supposed to do (scheduling and clocking in and out), it is poorly designed and does not function well, and regardless of complaints they can’t or seem to not want to fix the problems.