I am a E7 in the military, and it took me quite some time to understand how to take advantage of your TSP. While using this app, I’ve been able to double my retirement plan just by following the news and changing my investment mixes. Do some research and find out how to. Put money into different funds. It’s so easy using this app. I promise you if you change your investment mixes. Having 50% always in the G fund for safe measures. And using the other 50% to invest into the C fund or S fund. As time goes on and your money grows naturally. The money in there and the money being invested will eventually compound and make you more money. I took a loan out back in 2023. It was my entire TSP. I didn’t know how to use it. Even though I was at 9 years TIS. I took a shot in the dark and followed trends on the stock market I would put the money towards the S fund and C fund. Just keep your eyes on. The months of February. End of July, May, November, December. Typically the stock market dips during February May, and the end of July. Quite depending on what’s going on the world obviously, but if you look at the charts on the big picture, that’s typically how it’s been in my experience. You don’t need to work on Wall Street to make money off in stock market. Or use Robinhood. Invest in your future self because you’ll thank yourself later.

I was very excited when the app was announced to be rolled out in June. And was equally disappointed the minute I downloaded the app and tried to login. The app did not show full content on my phone in portrait, so all the navigation, filling out the initial sign-up, etc. had to be done in landscape. I thought it was a minor hiccup. Proceeded to signing up. Favorite questions require an answer that has to be at least six letters. Why? The purpose of “favorite” is because you can remember them. They are your favorites. And no one else knows about them (usually). If the app is forcing you to make up stuff that is at least six-letters long, that’s not really my “favorite,” and chances are that I will forget about them. If the purpose is to write them down somewhere, that defeats the purpose of “favorites,” because, well, they are your favorites and you don’t have to write them down. While navigating through the “favorites” questions, the app decided to stop the process and go back to the home page. No explanation. No time-out message. No error message. I started the process again. To have the app take me to the home page…again. It is sad to see a government-sponsored app not even having the basic functionality. This is an app that one will (potentially) use for financial activities on their TSP account. Would I trust this app to make error-free transactions? Well, I will find out if I can sign up successfully…in a few light years 🙂

Long story short… laughably SLOW, EXTREMELY limited on functionality. ( besides seeing your balance, everything meaningful you’d want to do just sends you to there website).they obviously didn’t care when they created this steaming pile of garbage, they only created it to say “ we have an app” lol. They will not make it better. ( OBVIOUSLY, seeing there’s no updates, the website is way faster so why should they care about the app) Don’t waste your time with this!!Ps… to all the people who give it 5 stars . I’ve see your reviews. Yes “ they finally came out with an app” “ it will be updated to improve it surely “ ….. we’re in 2022. We got smartphones that can watch movies and play games on.. I’ve got more storage on my phone then any computer I had at home growing up… tsp “ finally having an app” isn’t the issue , good job on “ getting” an app. The problem is that everyone else who creates an app………….. um even there first interaction of the app is better then this!!! Not to mention the added fact that the tsp company that paid money to create the app has millions of dollars( so the app created by tsp should be better, they can put more money into it to make it better on first try….. but they didn’t ) compared to the average joe who created an app with less money, and ironically for not having as much money there app on there first attempt is better then this garbage.

Ever since changes were made in the way to access TSP accounts online in 2022, such access became far more limited and complicated. Previously available information on accounts (movements, balances, etc) became more difficult to obtain, and data before the changes were made in May 2022, became permanently unavailable. In fact, there was no way to know whether the balances shown after the overnight changes were correct unless the user had kept the data from the day before the changes. In spite of massive complaints from the users, no corrections were made and the management company contracted to provide the service continued to offer a subpar service. One of the elements of such service was the new TSP app, which according to thousands of negative reviews has been to say the least disappointing. Well, now it’s no longer just disappointing, it just doesn’t even open after a required update on my iPhone 16e. All it shows is a blank screen, even after deleting the app and attempting to install it again. We taxpayers deserve better. And we deserve to know who is responsible for these continuous fiascos and what corrective measures have been implemented.