SmartHQ Service

Name: SmartHQ Service
Rating: 3.3 (15 reviews)
Author: HAIER US APPLIANCE SOLUTIONS, INC

Produtividade

Grátis · Desenvolvido para iPad. Não verificado para macOS.

15 avaliações
Idade

+4
Anos
Categoria

Produtividade
Desenvolvido por

HAIER US APPLIANCE SOLUTIONS, INC
Idioma

EN
Inglês
Tamanho

188,3
MB

SmartHQ Service A Tool for GE Appliance Service Technicians Gone are the days when technicians had to use screwdrivers and wrenches to partially disassemble an appliance just to verify that a specific component was functional. For a nominal monthly subscription, technicians can efficiently and effectively address issues using advanced digital methods, resulting in a happy GE appliance owner. SmartHQ Service is the best digital diagnostics tool in the industry! For any inquiries or questions, please reach out to smarthqpro.support@geappliances.com. SmartHQ Service Features • Software Update Ensures the software running on the appliance is up to date, improving the lifetime ownership experience for the consumer. • Data Logger Comprehensive view of recorded diagnostics data of the connected appliance. • Document Search User-friendly "Google-like" search of the GEA service document database. • OneParts Search Offers an exploded view of drawings of sub-systems of GE appliances. • Parts Purchase Designed to simplify the search and ordering of genuine GE parts. • Service Website Direct access to the GEA service website, without additional login. • Product Overview Offers a high-level consumer-oriented overview of the applicable GE appliance. • Fault Codes and Alerts The GE appliances perform self-diagnostics and provides resulting data to the technician. Allows technician to understand performance issues occurring within the appliance. • Component Control Gives the technician the ability to turn all components such as valves, fans or compressors ON and OFF to test their functionality. • SharedData Service technicians can share diagnostics data extracted from the appliances with a Master Technician or a GE Technical Assistance Group (TAG) technician. • Appliance Service History Comprehensive access to historical service data of previously repaired appliances. For any inquiries or questions, please reach out to smarthqpro.support@geappliances.com.

Classificações e Avaliações

3,3

de 5

15 classificações

As always updates kill functionality
17/01/2023
gorel2
How it’s possible that after update I can’t use one parts? Only iPad, but I don’t have iPad, why I should to buy iPad to use this app if I was able to use it all the time on my iPhone.
As always updates kill functionality
17/01/2023
gorel2

How it’s possible that after update I can’t use one parts? Only iPad, but I don’t have iPad, why I should to buy iPad to use this app if I was able to use it all the time on my iPhone.
Unable to register new mobile phone
20/05/2025
Gingersbread75
My SmartHQ was working fine until I purchased my new mobile phone using the same phone number, when I go to log in it says device not registered and when I log into the portal I’m unable to gain access to my technician information. You can’t call anyone you can only send an email and receive an automated response which does not address my unique issue. This is not good for a service that I’m paying $600 a year for. So I have no choice but to cancel my subscription, and I didn’t receive a confirmation for that. Hopefully this can be resolved so that I can resume using my SmartHQ again. I have renewed confidence once again in GE smart Hq. The problem has been resolved :)
Unable to register new mobile phone
20/05/2025
Gingersbread75

My SmartHQ was working fine until I purchased my new mobile phone using the same phone number, when I go to log in it says device not registered and when I log into the portal I’m unable to gain access to my technician information. You can’t call anyone you can only send an email and receive an automated response which does not address my unique issue. This is not good for a service that I’m paying $600 a year for. So I have no choice but to cancel my subscription, and I didn’t receive a confirmation for that. Hopefully this can be resolved so that I can resume using my SmartHQ again. I have renewed confidence once again in GE smart Hq. The problem has been resolved :)
Update
17/01/2023
Jraww22
Update. After the recent update it was crashing. Was fixed with most recent update. Thanks
Update
17/01/2023
Jraww22

Update. After the recent update it was crashing. Was fixed with most recent update. Thanks
Couldn’t operate without SmartHQ
17/01/2024
JT F.
Had a slight issue with an update, and GE/SmartHQ was on it with the quickness. It helps up look and operate as a professional appliance repair company!-JTAbsolute Best Appliance
Couldn’t operate without SmartHQ
17/01/2024
JT F.

Had a slight issue with an update, and GE/SmartHQ was on it with the quickness. It helps up look and operate as a professional appliance repair company!-JTAbsolute Best Appliance

Updated Demo Modes for Water Heater & Air Conditioner. Zoneline Auxiliary Mode Support. Enhanced reliability when retrieving manuals, bulletins, and other service documents.

Versão 2.1.990 há 6 dias

Dados vinculados a você

Os seguintes dados podem ser coletados e vinculados à sua identidade:
- Localização
- Informações de contato
- Identificadores
- Diagnóstico
Dados não vinculados a você

Os seguintes dados podem ser coletados, mas não estão vinculados à sua identidade:
- Informações de uso
- Diagnóstico

As práticas de privacidade podem variar, por exemplo, conforme os recursos que você usa ou sua idade. Saiba Mais

Acessibilidade

Informações

Venda: HAIER US APPLIANCE SOLUTIONS, INC
Tamanho: 188,3 MB
Categoria: Produtividade
Compatibilidade: Requer o iOS 13.0 ou posterior.

iPhone
Requer o iOS 13.0 ou posterior.

iPad
Requer o iPadOS 13.0 ou posterior.

iPod touch
Requer o iOS 13.0 ou posterior.

Mac
Requer o macOS 11.0 ou posterior e um Mac com o chip M1 da Apple ou posterior.

Apple Vision
Requer o visionOS 1.0 ou posterior.
Idiomas: Inglês
Idade: +4

+4

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