I saw a lot of complaints about the app and this is how it worked for me. I just had to manually connect the printer to Bluetooth from my settings on my iPhone, as if I was connecting to a speaker or something. After I did that a prompt came up that the app would like to connect to the speaker and I just clicked allow and it’s been great! I would say download the app first and then do the steps above to try and connect it. Hope this helps someone <3

App does not work and possible that is intentional. Contract issues.I am a private individual, living natural person. I have purchased a Mint printer with my own money. I am not a corporation nor am I engaged in commerce nor does anyone have any claim on me or my use of any of my own property, including this mint printer. Not only does your app not work, you are trying to claim ownership, management, maintenance, control, over me by contract to domineer legal ownership. I own my photos, not you. You attempt to clean ownership of the photos and the machine and my right to use the machine. That’s illegal, Polaroid. I bought the machine with my own money, I am the true owner. You cannot dictate to me whether or not, I may use my own property. I have the bill of sale and receipt. Either your app no longer works or you are denying me the usage of my own property because I will not cede back to you the ownership and intellectual ownership and property rights of my photos. Also as an American I do not consent to the banning of my use of a polaroid by any dictatorial regime worldwide. And yet you are colluding with worldwide dictatorial regimes, such as in Malaysia, Indonesia, and the Philippines, to work with them to help prevent the owner and customer like myself from using the product even though those countries are your profits by making Polaroid products useless in those countries.

Found my Polaroid Mint Pocket Printer in a drawer and thought I’d see if there had been any improvement in the intervening 5 years since I purchased it in 2019. looks like they updated the app, changed the logo, but didn’t manage to fix any of the problems with the app not actually doing what it’s supposed to do. printers useless without a functioning app and at its best the app can go through the introductory demonstration and print one photo that you take with your phone camera when you install the app and then that’s it.The app locks up or get stuck at the loading screen, and refuses to do anything useful. tech-support is unhelpful at worst or nonexistent at best (because at least you weren’t wasting any more of your time.)I think it’s time to finally throw this whole thing in the trash and not waste anymore of my sanity on it.

I got the app, created an account, and as soon as I get into the app it tells me my printer needs a firmware update. The button to take me to the update screen took about 5 tries to push. I pressed update, the system went to 100%, and took me to another screen that told me I should plug my printer in while the update was installing. Under that was a warning that said my printer would restart after the update. Under that worming was a button, but I couldn’t see what it said because the warning was covering it. It would also not let me press the button. I have reloaded, redownloaded the app and still nothing has changed. I have tried waiting at the screen that has the warning until my printer powers off, but I still cannot press the button or continue on to use my printer. Disappointing at best.