Everything he said is completely 100% accurate. The app worked once for me and ever since, the only thing it says is "No headset available. Please confirm" It does nothing else and LG basically told me "have you tried turning it off and back on?" which is about as useful as a fart-scented candle. And the one time it did work, it only had one function which was "find my ear buds" and the one time I used it (you can't ever use it if there is "no headset available"), it told me my ear buds were 30 miles down the road when they were next to me. This is such a garbage dumpster fire app. Oh and when I clicked the support button, it took me to the Chinese language site. I do not speak Chinese.

If you go into noise cancellation mode you have to take your phone out to change it back to no effects, terrible design for battery life. If you’re using pc you’re out of luck you have to disconnect, pull out your phone go through maybe 5-10 secs of waiting for the app to work. Then you can finally reconnect just to press the touch pad and have to restart those steps for the 500th time since you bought them. I like them they’re comfy mid price decent battery life and effects but not having multi device connection or a windows app really hampers it for me. I don’t know if u guys respond but i would really appreciate it if there’s any info on why it’s only anc and transparent mode.

I was having the problem where the app would indicate that there were no headphones connected, even when they were connected. I just took the time to read all of the troubleshooting steps, and found:“If you have changed the name the of earbuds in Settings > Bluetooth, change the name to the initial name and connect again. (The initial name can be found in Manual > Connecting.)”I had changed the name, but I don’t have the manual at hand, and I don’t remember the original name, but the app only shows the manual when the device is detected by the app. I found that if I deleted the custom name the original name was replaced where it should be and now the app detects my earbuds again.I’m only giving the app three stars because really LG you should let your customers remade their earbuds however they want like all of your competitors do. Also please give us a list of manuals so we can reference our devices manual wherever we want, regardless of connection status.

Everything he said is completely 100% accurate. The app worked once for me and ever since, the only thing it says is “No headset available. Please confirm” It does nothing else and LG basically told me “have you tried turning it off and back on?” which is about as useful as a fart-scented candle. And the one time it did work, it only had one function which was “find my ear buds” and the one time I used it (you can’t ever use it if there is “no headset available”), it told me my ear buds were 30 miles down the road when they were next to me. This is such a garbage dumpster fire app. Oh and when I clicked the support button, it took me to the Chinese language site. I do not speak Chinese.