With the Industry Online Support App you have access to more than 300,000 documents about Siemens Industry products - any time and anywhere.
The app supports you, for example, in the following fields:
• Problem solving during the implementation of a project
• Troubleshooting of failures
• Expanding or restructuring your system
It also provides you with access to the Technical Forum and to further entries created for you by our experts:
• FAQs
• Application examples
• Manuals
• Certificates
• Product notes, and many others
The main functions at a glance:
• Scan your product codes / EAN codes for a direct display of all technical and graphic data (e.g. CAx data) about your Siemens Industry product.‑
• Send your product information or entries per e-mail in order to process the information directly at the workstation.
• Send your requests to Technical Support at your convenience. Detail information can easily be added using the scan or photo function.
• Use the offline cache function to save your favorites to your device. In this way you can call these entries, products and conferences even without network coverage.
• Transfer PDF documents to an external library.
• The contents and surfaces are available in six languages (German, English, French, Italian, Spanish and Chinese) – including a temporary switching to English.
More information about how to use the app can be found in the menu item “Help / Tutorial” or in this video:
https://support.industry.siemens.com/cs/ww/en/sc/2067
The app is marginally useful, but the design is terrible. It seems as if it was designed by someone who not only has never seen an iPhone app, they haven’t seen any sort of mobile app at all. Navigation is difficult mainly because the app fails to follow any iOS conventions. The app also likes to log you out every few days. The English translation is also very awkward in a few places.
Bug Experienced
Maint.Man
When scanning the QR code’s it doesn’t automatically pick up on them as it did in the old app. Apple 8+. Always worked before the new update. Other than that I use this app daily at work. Fix the scanning bug and it deserves a 5/5 stars.
Login issues
3Ramsey
Used app for months with no issue but now, all of a sudden, I can’t login despite being able to on a web browser using the same login info
Bug Fixes
버전 5.5.4
Siemens AG 개발자가 아래 설명된 데이터 처리 방식이 앱의 개인정보 처리방침에 포함되어 있을 수 있다고 표시했습니다. 자세한 내용은 개발자의 개인정보 처리방침 을 참조하십시오.
사용자에게 연결된 데이터
다음 데이터가 수집되어 신원에 연결될 수 있습니다.
연락처 정보
사용자에게 연결되지 않은 데이터
다음 데이터가 수집될 수 있지만 신원에는 연결되지 않습니다.
사용자 콘텐츠
검색 기록
식별자
개인정보 처리방침은 사용하는 기능이나 사용자의 나이 등에 따라 달라질 수 있습니다. 더 알아보기
