The Fast OEM Mobile Tech app has been specifically designed for the technician standing in front of an HVAC unit. The Mobile Tech app helps techs locate the right part(s) for the job and identifies the nearest FAST distributor. The application stores the data so that a record is kept of parts used, making it much easier to complete paperwork once back at the office.
Solving challenging HVAC/R problems is your job. Helping you get the right parts, supplies and equipment you need is ours. Whether it is for warranty repairs for Bryant Equipment or for non-warranty repairs on any make or any brand of equipment, the Bryant Service Technician app can help identify the right part.
The Bryant Service Technician app provides an easy to use, powerful app that is designed to help the technician standing in front of a unit. The app helps them at the job site to find out what parts they need to make repairs, and it has an on-board GPS to help identify the closest location to find the parts.
Key Features :
- AI Assistant (Beta) : A smart assistant designed to answer technical questions, provide support, and assist with troubleshooting using model number inputs.
- View Customer System Online : Customer Details online using advance search filters for more efficient and accurate information retrieval.
- System Capacity Calculator : Easily calculate HVAC system's Airflow capacity with precision and efficiency requirements based on job-site conditions and specifications.
- Product Registration : Register equipment quickly and efficiently from the field.
- Intelligent Equipment Search : Locate equipment by scanning a serial barcode, entering the serial number, or model number.
- Parts Identification : Instantly access accurate parts lists for selected equipment to support fast and precise repairs.
- Technical Literature Access : View detailed technical documents with advanced filtering for faster retrieval of relevant information.
- Warranty & Service History Lookup : Retrieve warranty details and past service history using the serial number.
- Nearest Parts Center Locator : Use GPS to find the closest Fast OEM Parts Sales Center and get directions directly from the app.
- Totaline® Parts Cross-Reference : Find equivalent and compatible parts using the integrated cross-reference tool.
- Job Management : Create and manage job records, including the ability to save and associate parts with each job for future reference.
- Secure HVACPartners Access : Log in to access restricted technical content and documents.
- Product Catalog : Browse and search the full Bryant product catalog for quick equipment lookup.
- Technician Training Resources : Access online training modules to support continuous learning and field readiness.
- Tech Tips Video Library : Watch short, expert-led videos offering practical tips and troubleshooting guidance.
- Interactive Troubleshooting : Step-by-step guided diagnostics to assist technicians in identifying and resolving issues efficiently.
- NFC Connectivity for Installer Tools : Utilize Near Field Communication (NFC) to configure installer settings, retrieve diagnostic information, and facilitate service board replacement on supported equipment.
So , 1st time using the app, I noticed it required multiple attempts to connect and save the changes. I wish you didn't have to reconnect to save any changes. It's cool to connect to it off but I know it's for Carriers with a different stickers,so I don't understand why it doesn't function with the unit powered up like the other HVAC equipment apps ( Trane, York, Daikin) prolly help with trouble shooting and doing stuff, but honestly it's definitely a great feature on units in this price point , an I appreciate the effort . Definitely helps to establish better value to the customer who may need a more affordable unit. I haven't dug dug into all that it can do but it's cool to change fan speed and other settings.
Improved app is great
driveghm
This app has had some updates recently. I like being able to look up a connected system, documents and the equipment information in the app.
Perfect app!!!
Widget822
Absolutely LOVE!!!!
Never connects
Andrew 802
An error occurred while reading from the NFC chip, please try again. This error has showed up on both units I have tried this app on. Terrible system. Amana systems with cool cloud have never given me an issue… also don’t have to turn off the power to connect to those…
• Bug Fixes: Resolved various issues to improve app stability, performance, and overall user experience.
