Electrify America

Name: Electrify America
Rating: 4.6 (26923 reviews)
Author: Electrify America LLC

導航

免費

2.7萬則評分
年齡分級

4+
歲
排行榜

41
導航
開發者

Electrify America LLC
語言

FR
+ 其他 1 種
大小

147.5
MB

Your companion for easy charging on the go! The Electrify America app makes electric vehicle (EV) charging simple with access to the largest open Hyper-Fast charging network in the U.S. Use it to find nearby charging stations, manage your charging sessions, and more — all right from your phone. Compatible with CarPlay. Public Charging Charge in as little as 30 minutes with Electrify America’s Hyper-Fast chargers. The Electrify America app helps you locate stations, start charging, and keep track of your sessions. Key Features in the App: - Find an Electrify America charging station - Get directions to the nearest station - Become an Electrify America Pass or Pass+ member to access member benefits - Take advantage of charging benefits With a Free Electrify America Pass Membership, You Can: - See real-time charger availability and get notified when a charger opens up - Pay contact-free through the app - Favorite your go-to charging stations for easy access - Start and stop charging right from your phone - Track your charging status while you shop or dine nearby - Get notified when your EV reaches your desired state of charge - View your charging history and get receipts emailed directly to you Upgrade to Pass+ for only $7 per month and save about 25% on charging while still enjoying all the benefits listed above. Electrify America’s powerful DC fast charging stations support all CCS (SAE Combo) and CHAdeMO-compatible EVs. You can also use the app to find Electrify America’s Level 2 chargers (with J1772 connectors). Electrify America supports 14+ major automakers and is compatible with most EVs on the road today, including popular models like Volkswagen ID.4, Ford Mustang Mach-E, and BMW i4. Plug&Charge: Electrify America offers Plug&Charge at all our DC fast chargers for a seamless charging experience. Simply plug in, and the charger communicates with your EV to handle the rest. Plug&Charge is only available for capable EVs. To find out if your EV is Plug&Charge capable, please contact your vehicle's manufacturer, look at your vehicle's owner's manual for more information, or visit our Plug&Charge page here: https://www.electrifyamerica.com/plug-and-charge/ Happy charging!

評分與評論

4.6

(滿分 5 顆星)

2.7萬則評分

Very Accurate On Available Chargers, Pricing And Percentage Of Charge
2024/02/07
iluvgr8tdeals
I have taken 2 road trips of 300 miles one way and I have been impressed with the app. It lets you know if the chargers you are looking for are available as you get there. The availability on the app is similar to that on location. I have set up my card to be topped up after a certain monetary level in the app and while charging, if I go away from the car, I am able to accurately check my charging status. Electrify America chargers are getting more reliable and using an non-Tesla EV on road trips would be impossible without EA chargers and the app makes it so much easier to navigate your route. The app would be complete if it would allow you to plan a trip from point A to B whilst accessing the chargers. You have to use some 3rd party apps to do this eg Plugshare, ChargeHub EV, Chargeway, usually a combination of those to effectively plan a trip.
Very Accurate On Available Chargers, Pricing And Percentage Of Charge
2024/02/07
iluvgr8tdeals

I have taken 2 road trips of 300 miles one way and I have been impressed with the app. It lets you know if the chargers you are looking for are available as you get there. The availability on the app is similar to that on location. I have set up my card to be topped up after a certain monetary level in the app and while charging, if I go away from the car, I am able to accurately check my charging status. Electrify America chargers are getting more reliable and using an non-Tesla EV on road trips would be impossible without EA chargers and the app makes it so much easier to navigate your route. The app would be complete if it would allow you to plan a trip from point A to B whilst accessing the chargers. You have to use some 3rd party apps to do this eg Plugshare, ChargeHub EV, Chargeway, usually a combination of those to effectively plan a trip.
Poor usability, data glitches, requires force-closing app
2023/01/03
Redux
Electrify America’s chargers in my experience are not bad and I’m comfortable using them. However, I mostly only use the CarPlay integration to start my charge and avoid the app otherwise. Here are my main issues: - If you have any issue starting your session within the app, you have to force-close the app to get back to a place you can start again - Starting a charge from inside the app with swipe (it just stays on “Initiating Charging” for minutes on end, whether it starts or not) - When it eventually does show the charging state, viewing the time remaining to your target amount is wrong - it shows “-1 minutes to 0%” which is obviously a bug - The app launch animation is so annoying, just make it start up quickly! - The actual charger data - like which are available - takes too long to update after sessions end, like multiple minutes, which is ridiculous when people are waiting for chargers - Often, the app has old session info when you start it - for example, it said “charging” on it when I opened the app this morning and took a while to realize that was yesterday and I am long since done. Similarly, my CarPlay interface will sometimes freeze on that screen too, thinking I’m still in a charging session. The app overall is alright, but they’ve got to fix these issues.
Poor usability, data glitches, requires force-closing app
2023/01/03
Redux

Electrify America’s chargers in my experience are not bad and I’m comfortable using them. However, I mostly only use the CarPlay integration to start my charge and avoid the app otherwise. Here are my main issues: - If you have any issue starting your session within the app, you have to force-close the app to get back to a place you can start again - Starting a charge from inside the app with swipe (it just stays on “Initiating Charging” for minutes on end, whether it starts or not) - When it eventually does show the charging state, viewing the time remaining to your target amount is wrong - it shows “-1 minutes to 0%” which is obviously a bug - The app launch animation is so annoying, just make it start up quickly! - The actual charger data - like which are available - takes too long to update after sessions end, like multiple minutes, which is ridiculous when people are waiting for chargers - Often, the app has old session info when you start it - for example, it said “charging” on it when I opened the app this morning and took a while to realize that was yesterday and I am long since done. Similarly, my CarPlay interface will sometimes freeze on that screen too, thinking I’m still in a charging session. The app overall is alright, but they’ve got to fix these issues.
Awful company and terrible service.
2023/10/30
TumtumofAwesome
Dear reader, I have taken time out of my day (my birthday no less) to rate this awful company’s service and terrible app. At first I considered rating the app 2 stars because the app is decently good looking. But after further consideration, I determined I should rate it a 1 star because the app isn’t programmed to show what the chargers are actually capable of. I was just at a charger that advertised 50kW charging but only charged to 39kW. On top of this, it was 39¢ per minute. Do the math and it’ll show you to charge up to 50%, it cost me $25. I’m now at another charger, and the same is true. After calling customer service to report this, I was made aware that a ticket for the same issue had been outstanding for over 3 months. Imagine if this was any other company that their core services were hindered so badly by management. To summarize as succinctly as I can - there is no way a company that is so well funded and connected could fumble the bag this hard without gross negligence or fraud being involved. I am looking forward to the day when I can read in the Wall Street Journal that the company is shutting its doors. The world will be better for it. To the EA marketing intern reading this, I’d be afraid to work for this company if I were you. In fact, I would jump ship as soon as possible, especially give the recent adoption of Tesla superchargers by the majority of car manufacturers. The longer you work for this awful, no good, rotten company, the worse your resume will look to any other company recruiter.
Awful company and terrible service.
2023/10/30
TumtumofAwesome

Dear reader, I have taken time out of my day (my birthday no less) to rate this awful company’s service and terrible app. At first I considered rating the app 2 stars because the app is decently good looking. But after further consideration, I determined I should rate it a 1 star because the app isn’t programmed to show what the chargers are actually capable of. I was just at a charger that advertised 50kW charging but only charged to 39kW. On top of this, it was 39¢ per minute. Do the math and it’ll show you to charge up to 50%, it cost me $25. I’m now at another charger, and the same is true. After calling customer service to report this, I was made aware that a ticket for the same issue had been outstanding for over 3 months. Imagine if this was any other company that their core services were hindered so badly by management. To summarize as succinctly as I can - there is no way a company that is so well funded and connected could fumble the bag this hard without gross negligence or fraud being involved. I am looking forward to the day when I can read in the Wall Street Journal that the company is shutting its doors. The world will be better for it. To the EA marketing intern reading this, I’d be afraid to work for this company if I were you. In fact, I would jump ship as soon as possible, especially give the recent adoption of Tesla superchargers by the majority of car manufacturers. The longer you work for this awful, no good, rotten company, the worse your resume will look to any other company recruiter.
Unethical and Frustrating Experience
2024/09/28
PDXJenniferL
I’ve been using Electrify America for my Polestar and am switching to a Tesla on Monday. I wanted to cancel my $7/month membership and stop the auto-reload feature before transitioning. It took me 15 minutes to figure out how to cancel the membership, but I spent another 30 minutes searching through the app and website trying to stop the auto-reload—with no success. I finally had to call customer service, and they told me the only way to cancel the auto-reload is to delete my entire account. This is completely unethical and feels like a deliberate trap to keep customers locked in.I initially wanted to cancel because I wasn’t sure if I could use Electrify America with my Tesla. Now, even if it’s possible, I absolutely won’t. If canceling the auto-reload had been straightforward and they had been ethical and transparent, I would have gladly continued using their network with my Tesla if possible. I probably would have even purchased a CCS adapter to use their stations as my go-to when a Tesla Supercharger wasn’t available. But after this experience, I’m completely done with Electrify America. This level of difficulty in canceling a service is unacceptable and feels incredibly dishonest.
Unethical and Frustrating Experience
2024/09/28
PDXJenniferL

I’ve been using Electrify America for my Polestar and am switching to a Tesla on Monday. I wanted to cancel my $7/month membership and stop the auto-reload feature before transitioning. It took me 15 minutes to figure out how to cancel the membership, but I spent another 30 minutes searching through the app and website trying to stop the auto-reload—with no success. I finally had to call customer service, and they told me the only way to cancel the auto-reload is to delete my entire account. This is completely unethical and feels like a deliberate trap to keep customers locked in.I initially wanted to cancel because I wasn’t sure if I could use Electrify America with my Tesla. Now, even if it’s possible, I absolutely won’t. If canceling the auto-reload had been straightforward and they had been ethical and transparent, I would have gladly continued using their network with my Tesla if possible. I probably would have even purchased a CCS adapter to use their stations as my go-to when a Tesla Supercharger wasn’t available. But after this experience, I’m completely done with Electrify America. This level of difficulty in canceling a service is unacceptable and feels incredibly dishonest.

We'll be making frequent updates to our app to improve your charging experience! This updates included bug fixes and performance improvements. Thank you for charging with Electrify America!

版本 7.35.0 8月18日

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銷售商: Electrify America, LLC
大小: 147.5 MB
類別: 導航
相容性: 需要 iOS 17.2 或以上版本。

iPhone
需要 iOS 17.2 或以上版本。

iPad
需要 iPadOS 17.2 或以上版本。

Apple Vision
需要 visionOS 1.1 或以上版本。
語言: 法文和英文
年齡分級: 4+

4+

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Electrify America

評分與評論

Very Accurate On Available Chargers, Pricing And Percentage Of Charge

Poor usability, data glitches, requires force-closing app

Awful company and terrible service.

Unethical and Frustrating Experience

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App 隱私權

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更多Electrify America LLC的作品

Electrify Canada

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EVgo - Find a Fast EV Charger

EV Connect

ChargePoint®

PlugShare

A Better Routeplanner (ABRP)

Charge Point Station Map

Blink Charging Mobile App

Rivian

PowerFlex

FPL EVolution