Carrier® Service Technician

유틸리티

무료 · iPad⁠용으로 디자인됨 · macOS⁠용으로는 확인되지 않음

Solving challenging HVAC/R problems is your job. Helping you get the right parts, supplies, and equipment—and manage sites in the field—is ours. The Carrier Service Technician app brings residential and commercial technician tools together in one Carrier experience. Whether you’re standing in front of a residential unit or covering commercial sites and equipment, the app is built for how technicians actually work on the job. Use the same Carrier sign-in you already have. Your role and permissions carry over, so you see the sites, equipment, and content you’re authorized to access—no new account, no new password. RESIDENTIAL TECHNICIAN EXPERIENCE Whether it’s warranty repairs for Carrier equipment or non-warranty repairs on any make or brand, the app helps you identify the right part at the job site. On-board GPS helps you find the closest location for parts when you need them. COMMERCIAL TECHNICIAN EXPERIENCE Field-ready tools for commercial sites and equipment—without opening a laptop. Get a quick read on the sites you cover, check equipment status on the spot, and dig into site and equipment details when you need specs and history. Work offline in basement mechanical rooms or on rooftops with no signal; your data caches and syncs when you’re back online. Meet Willis—ask about an alarm code for troubleshooting steps, or search official commercial OEM manuals and pull the section you need so you spend less time in PDFs and more time fixing the unit. KEY FEATURES Residential & field service • AI Assistant (Beta) — Ask technical questions, get support, and troubleshoot using model number inputs • View Customer System Online — Look up customer details with advanced search filters • System Capacity Calculator — Calculate airflow capacity based on job-site conditions and specs • Product Registration — Register equipment quickly from the field • Intelligent Equipment Search — Find equipment by scanning a serial barcode or entering a serial or model number • Parts Identification — Access accurate parts lists for selected equipment • Technical Literature Access — View technical documents with advanced filtering • Warranty & Service History Lookup — Retrieve warranty details and past service history by serial number • Nearest Parts Center Locator — Use GPS to find the closest Carrier Parts Sales Center and get directions • Totaline® Parts Cross-Reference — Find equivalent and compatible parts • Job Management — Create and manage job records and associate parts for future reference • Secure HVACPartners Access — Log in for restricted technical content and documents • Product Catalog — Browse and search the full Carrier product catalog • Technician Training Resources — Access online training modules • Tech Tips Video Library — Watch short, expert-led troubleshooting videos • Interactive Troubleshooting — Step-by-step guided diagnostics • Bluetooth Diagnostics & Firmware Updates — Pair with compatible systems for real-time fault data, performance metrics, and remote firmware updates • NFC Connectivity for Installer Tools — Configure installer settings, retrieve diagnostics, and support service board replacement on supported equipment Commercial field tools • Site View — Quick status across every site you cover • Device Manager — Equipment status when you’re on site • Site & Equipment Details — Specs and history in the field • Offline Mode — Keep working without signal; sync when you’re back online • Willis — Alarm troubleshooting and commercial OEM manual lookup • Faster Field Workflows — Quicker loads and fewer taps for common tasks One app. Same Carrier sign-in. Built for technicians in the field—residential and commercial.

평가 및 리뷰

  • 4.1
    5점 만점
    109개의 평가

• Bug Fixes: Resolved various issues to improve app stability, performance, and overall user experience.

버전 6.166.3

Carrier Corporation 개발자가 아래 설명된 데이터 처리 방식이 앱의 개인정보 처리방침에 포함되어 있을 수 있다고 표시했습니다. 자세한 내용은 개발자의 개인정보 처리방침 을 참조하십시오.

  • 데이터가 수집되지 않음

    개발자가 이 앱에서 데이터를 수집하지 않습니다.

    개인정보 처리방침은 사용하는 기능이나 사용자의 나이 등에 따라 달라질 수 있습니다. 더 알⁠아⁠보⁠기

    손쉬운 사용

    개발자가 이 앱이 지원하는 손쉬운 사용 기능을 아직 등록하지 않았습니다. 더 알아보기

    정보

    판매자
    • Carrier Corporation
    크기
    • 182.5 MB
    카테고리
    • 유틸리티
    호환성
    iOS 15.1 이상 필요
    • iPhone
      iOS 15.1 이상 필요
    • iPad
      iPadOS 15.1 이상 필요
    • iPod touch
      iOS 15.1 이상 필요
    • Mac
      macOS 12.0 이상 및 Apple M1 칩 이상이 탑재된 Mac이 필요
    • Apple Vision
      visionOS 1.0 이상 필요
    언어
    • 영어
    연령 등급
    4+
    저작권
    • © Carrier Corporation 2023
  • 개인정보 처리방침

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