Intuit Field Service Mgnt

  • 2.8
    out of 5
    91 Ratings
  • Why no updates? Extremely Frustrated Customer!

    HBKIS

    We've used Corrigo's Field Service Software for over 5 years. It does a good job but they've failed to make any updates. Most recently in the past few months our technicians experience a lot of frustration because the app constantly kicks them out when entering work descriptions, adding photos or text notes. All of their work gets lost and they usually end up having to call in their work orders for completion. We have 6 field users and 5 desktop users. We’ve made many suggestions when speaking to the Corrigo Tech Support and get a lot of finger pointing between Corrigo and Intuit. Neither of whom take responsibility for the issues we continually experience.

  • Overall a game changer

    ClearR

    We are a business with 10 trucks in the field. We have paid to customize this program to our needs. I've spent years looking for a program that could accommodate our needs and this one has provided what we need for over 2 years. The ratings here don't seem to do justice to the potential of this program and the affordability of it compared to others that can't compete. Take a second look and evaluate carefully. This is a great program.

  • Please update!

    Servicesunited

    This program has been nearly perfect but there a few minor details which are seemingly easy fixes that are being overlooked. For example, techs need to be able to see attachments; work orders/invoices should be able to be printed if email is not an option; the work done description should have fields for the tech to fill in appropriately... Minor improvements like this would really make this program outstanding, so get to it Corrigo! We love the program and want to see it reach its true potential. Thanks!

  • Meh...

    Willcorg

    The app keeps crashing on my iPhone 6s Plus running iOS 10.2!! Even if it didn't crash all the time, the layout is a bit confusing and too many areas to remember where to put notes, completions or flags etc. Everything should be put in one drop screen so it's easier to find and fill out the desired document. You should also save a step by filling out notes for completed jobs in the same page (although you can write notes, you can't use the return button to start a new line). It's just stuff like that that makes me say "Meh"...

  • Not Impressed

    Spotter Rotter

    I had researched this type of software for some time before buying into it. Now I wish I would have listened to all the other negative reviews before getting this one. The user interface is poor and makes the program very difficult to set up. There's no information explaining the terminology they use. They were supposed to give me a follow up call to make sure everything is OK that I never received. They follow suit with their Quickbooks parents in the fact that every little thing costs another additional monthly fee. Nickeling and diming you out of any profits you might get. Every single technician, weather they have a log in or not, will cost an additional license fee per month. Completely opposite of what the sales guy told me. Oh, and the administrator can't also be set up as a tech, so if you are the admin and want to enter work orders from the field, it's going to cost you two license fees per month. Did I mention I wasn't impressed?

  • Needs update!

    Empirepl

    Since the most recent iPhone update the app now crashes when uploading photos to a work order. This is an enormously important feature and it needs to be fixed immediately

  • Poor Customer service

    AtoorEbrahimi

    I have no idea what happened to corrigo, it's looks they're going to destroyed this software on purpose, believe or not! I'm not able to send anything through this app to customers who have yahoo, AOL and Gmail accounts. I called them maybe 25 times no one care about this issue and the customers, I'm so disappointed

  • Finally and Update

    Jay Plumber

    Finally an update that fixed the pictures to work orders however not being able to keep you’re phone on night mode and see anything is terrible and font sizes are way way smaller. Hope someone reads this review and fixes now these issues

  • Needs an overhaul to update to modern software.

    JCephix

    Needs an overhaul to update to modern software. Now it’s crashing when trying to use camera under picture notes. Also crashes frequently when refreshing in a poor signal area. Interface is slow and not intuitive.

  • Great for work

    Ajajajajajaj

    Very functional for my job, and all the features let me change whatever I want while in the job