YES Network
Calificaciones y reseñas
you can tell the devs wanted to really get it right with the app because i was one of the few people who had the previous version of the app & this new one is leaps and bounds, visually, ahead of the previous, however that’s about where my compliments end. while the app is very attractive to look at it runs poorly when trying to actually do things for ex. when trying to watch a yankees game you load the app, and boom u have a mini preview of the game and even something as simple as when you click play it doesn’t seem to register right away you have to tap randomly and just hope for the stream to start. Now getting the stream to last more than a few pitches without it having to buffer isn’t something i’ve been able to figure out, which leads me to believe the servers for the app just aren’t up to strength currently so my 3 stars are a hopeful 3 stars bc the app could be great all the teams you wanna see are there but it’s just a chore to stream on the app so it’s kinda like looking at a picture of really good food but being broke. 🤷🏾♂️
Respuesta del desarrolladorThank you for your feedback! We sincerely value inputs from our customers which is why we are working all the time to improve your viewing experience, please stay tuned for updates. Thanks, YES Network Support
The yes app is a great idea since almost all Yankees games are broadcasted on the yes network. It’s a shame the app doesn’t work as well as the network itself. As I’m able to watch games on my tv from my cable provider (I live outside of New York), I can’t watch games on my phone from the yes app the same away. Games are blocked from my area on my phone but I can watch them just fine on my tv, which defeats the whole purpose of watching it on my phone when I can’t on my tv.This isn’t even before I start on the awful condition the app is currently in. Bug fixes and improvements have left text out of almost everything and trying to navigate around the app is impossible when you have no idea what you’re looking at since there aren’t any words to describe what to do. Overall, it’s just a bad app and completely redundant with its current issues. I was hoping the app would work when I can’t watch the games on my tv instead of forcing me to wait until I got home to watch it, or missing games entirely since I work two hours away from where I live.
Respuesta del desarrolladorWe sincerely apologize for any inconvenience and disappointment this has caused you. Please submit a request to our support team appsupport@yesnetwork.com describing the issue so that we can investigate further. Thanks, YES Network Support
Once the app lets you log in it’s prob a 3-star app. Not great but good enough to stream the game and postgame. Add in some highlights and some original content and it’s good. The problem is logging in or really STAYING logged in. Logging in is pretty straight forward. But once you don’t watch the app for a couple days or sign in on a different device it makes you log in again and again and again…and you get the point. And for some reason lately the volume of the audio is low. This is on all devices and not just the tv app. Phone, tablet, tv, laptop, etc you all have to crank up the audio to hear it. If I switch apps while wearing headphones and forget to lower the volume you’re done for. Hearing Michael Kay and Paul O’Neill at 9000 decibels is never fun. If at least they fixed the audio I’d prob give it 2 stars but the constant having to log in almost every single time is just the most annoying feature of any app. I have apps on my tablet that I haven’t watched in months and on all different devices and it takes months if not a year to get logged out.
This new yes app would be useable if 2 things were changed. 1: make it so that when casting to Apple TV or smart tv from phone that you can LEAVE THE APP OR LOCK YOUR PHONE SCREEN WITHOUT THE CAST DISCONNECTING like it was on the fox sports app, espn, or really any other app. 2: when using the phone to watch a game make it so that tapping on the screen makes the settings and play and live buttons go away because I’m now forced to watch the games either by killing my phone battery by leaving the screen on constantly or with icons all over the screen blocking half of the stuff I’m trying to see. Better yet stop being petty and just conform like the rest of your competitors and allow for apps on smart TVs, roku, fire stick, Apple TV, chrome cast, etc. all these hoops to watch when I’m not at home or wanting to watch on my time and not solely when it’s live are going to be the reason I find other ways to watch the nets or Yankees that aren’t through you guys if these aren’t fixed. Thanks
Respuesta del desarrolladorWe are sorry about the Chromecast issues you are experiencing. We sincerely value input from our customers and are working hard towards resolving the Chromecast issues. Please stay tuned for an update and thank you for your patience!
I live in Tampa Fl, have Direct Tv and pay an additional $13 a month to get the Yes Channel. On the app I get a Blacked out in my area message on everything except the live feed which makes it pretty useless. Looks great if we could see the canned interviews and game highlights. On Directv we can see everything but the live games. Weird. We have written to tech support twice with no response.To developers, you didn’t read my complaint. I understand I can’t get the live games because of mlb rules, but right now I am getting the live games. I want the interviews and other shows on the app, that is what is blacked out. It’s the same kind of things I get all the time on the Yes Channel on Direct Tv. MLB doesn’t blackout an interview with team players. It doesn’t blackout Yankee Magazine, or shows like it. Something is set up wrong on the app because it is useless the way it is. It doesn’t help that the Yankees games are highlighting the app and how great it is while broadcasting it in Tampa and people in Tampa can’t use it and see what is available because it blacks everything but the game.
Respuesta del desarrolladorWe respect your feedback, bwhite25786590! We can't bypass the blackout of games televised in your area. League-mandated blackout restrictions exist because networks have exclusive rights to televise games in your area. All blacked out games will be available for viewing shortly after their conclusion. The thought you have are extremely important. We will strive to give best possible experience to you, our subscriber. Thanks, YES App Support
I am absolutely shocked that a World Class organization like the New York Yankees is associated with this App. Yes Network rushed to go direct to consumer at the beginning of the season without working out any of the bugs that plague this application. As someone that works in tech, I’m really surprised that this got by any quality control. It’s glaring that it’s not about giving fans an app that works, it’s about the Yes Network investors lining their pockets to make up for lost revenue from all of the streaming platforms they couldn’t come to terms with. I’m done giving this a try, there are other alternative ways to watch the Yankees live without constantly being booted off in the middle of a game. Obviously, Yes and their investors have no solution to fix anything, the reviews are all 1 star and negative. You don’t care about fans and their experience, just their monthly payments. You should be ashamed of yourselves for continually pretending this is great live experience for fans, and the Yankees should be as well.
This Pick N’ Play game and the customer service is the worst I’ve ever seen. The company owes me $100 from 4-5 different contests and still has not paid me. Basically, I sign into the app with Apple ID Face Scan, I won $50, $10 & $20 with the Face ID Scan. Never got my email. Complained to Supoort about it and they claimed they’ve sent a email to claim my prize but they never did. I’ve emailed several times to the support and I even showed them the proof about my situation but still nothing done. I went with a new email & won $20 and I still did not get my prize even with a verified email. This app is the worst. The company owes me $100 and never paid. Update: Other Customer support from the YES Network helped me get my $80 that I won! They did it within a day. Their support was a easy 10/10 compared to the Pick N Play Support which was a 2/10.
Respuesta del desarrolladorHi, We sincerely apologize for any inconvenience and disappointment this has caused you. Please submit a request to our support team appsupport@yesnetwork.com describing the issue so that we can investigate further. Thanks, YES Network Support
I’ve used a ton of crumby sports media apps at this point and I honestly think the YES app continues to take the cake. Of all the problems I have with it, I’ll just jump straight to the one that makes it barely usable for myself and many others. I primarily use the chromecast “casting” capability to watch games from the iOS app on my TV. I only do this because YES has not made a version of its app for Xbox (major missed opportunity if you ask me). Unlike ALL OTHER iOS apps with casting capabilities, the YES app requires you to keep the app open or running in the background in order to continue watching your broadcast. With other apps like Fox Sports, you could close your app, turn off your phone, even fly to Guam if you’d like, and your stream will not be interrupted. A consequence of this is that every time there’s any sort of funkiness going on in the mobile app, the chromecast stream breaks and it’s unreasonably annoying to resolve. About twice per inning I’m having to open the app, stop casting, start casting, kill the app, reopen the app, stop casting again, restart again, until eventually I find some permutation of garbage steps that allows it to temporarily work for another 5-10min. Both my roommate and I have had the same experience, so it’s not just due to one of our phones or chromecast devices. I’ve also seen multiple people complain about this in the App reviews. Please strive harder to build things that work well if you’re going to force your customers to use your products to watch a simple baseball game.
Respuesta del desarrolladorWe are sorry about the Chromecast issues you are experiencing. We sincerely value input from our customers and are working hard towards resolving the Chromecast issues. Please stay tuned for an update and thank you for your patience. Thanks, YES Network Support
I wish there was a better way to watch Yankees games because this app causes nothing but frustration. It freezes and stops randomly throughout every broadcast. Streaming from the app to a TV is nearly impossible because it just craps out every couple of minutes. When there are multiple watch options, it tries to force you to watch anything but actual baseball games. I HATE the gambling push and wish there was a way to disable it from my app. I don’t want to gamble and I don’t care what the odds are! I don’t know who made the decision to push this app out without any kind of QC or troubleshooting but they should absolutely lose their job. Everything about this app is garbage and there are no alternatives and literally no way to give meaningful feedback. Believe me, I would never open this app again if there were any other way to watch Yankees games from outside of the NY Metro Area.
Respuesta del desarrolladorThank you for providing us your feedback. We are sorry you are not having a great experience in the app so far! Please submit a request to our support team appsupport@yesnetwork.com describing the issue so that we can investigate. Please include your device information. Thanks, YES Network Support
The biggest issue is that every time I’m watching a game, close the app and re open it then go back to watching there’s always a commercial playing, even when the game was still goin when I closed it previously. Listen I get it if you want to play commercials fine, but play it during the commercial break, not when I start watching the game. They’re literally making me miss bits of whatever game I’m watching whenever I open it up in the app the play me a few commercials when I already pay for cable because you have to have cable if you want to use the app. There’s issues with the minimized screen as well, every time I try to make it full screen again the game crashes and I have to reload the app, and guess what that means… more commercials!! Honestly idk if this is just incompetent programming or just a scam to show me more ads