Unpredictable and unreliable. The company that I work for requires GPS logging for mileage tracking and this app isn’t reliable. Therefore, my reimbursement is affected. The lack of reliability of this app costs me money, time and aggravation!!!! Wheels should either fix the app or stop providing the service. I’ve used it for four years now and have had the same results and get the same response from Wheels, “our developers are working on it.” What have they been doing for the past four years? The recent updates have done nothing to make the app easier to use, they just update the graphics of the logo. There are prompts on when I log in to ‘update authorization.’ When I click on it to update, I get “Unexpected Error…”. These types of errors are very common with the app. Again, Wheels provides no real answers. Do something about this, Wheels! Like I mentioned above, if you can’t provide the software for the service, don’t offer the service! I’m sure the company that I work for is paying good money for the service built around this barely usable app.

I have to use this app as part of my employer’s rollout of the IRS FAVR program. If I had a choice to find and use another app, I would definitely do that. At this point, I’ve been using the app for almost a full year and although they have released occasional updates, none of the updates seem to be targeted toward improving the experience of the end user and that’s because the end user is not their customer; the employer is their customer. Like other reviewers have already pointed out, don’t bother with GPS tracking; you’ll spend more time fixing the entries than if you just manually log your miles. If developers are actually reading these and want feedback, please make the app faster. You could start by removing the login requirements for the app; if somebody manages to snatch my unlocked iPhone out of my hands, logging a trip in the Wheels app is not something I’m worried about the thief doing.

It’s clear this app was not designed by people that travel for work. If it was, then it wouldn’t auto log a flight as a 700 mile drive. 🤦‍♂️I’ve had to disable the GPS logging. Even when I wasn’t actively logging a trip, the app decided to log one anyway, which became obvious when it logged the miles of a recent flight. I recognize that this is a complex task for the developers, but nobody wants another app to baby sit. Fortunately, you can just turn off the GPS access and manually log your trips. And sadly, this is easier and less frustrating than trying to decipher the collective mess of trips the app auto logs. I just wish they would make manual trip logging easier… maybe utilize the Siri API, or extend the app into Apple Shortcuts app, or make a CarPlay app. Also, do we need to login every time? Face ID is fast, but it just adds another frustrating delay to an already slow app. No data in this app is so secure and sensitive that I should need to authenticate every time I open it. I’m already on my iPhone that I’ve unlocked with Face ID or a passcode. Even if someone swiped my iPhone out of my hands while it was unlocked, they’re not going to find anything of value in a trip logging app. Maybe instead of making the whole app secure, they could just make viewing the log history secure? Also, when Wheels decides it’s time to change your password, they don’t warn you… you’ll just try and login one day and it says your password is wrong. It’s not. They just don’t know how to prompt for a password refresh. Finally, don’t travel on Sunday. Why? Because the app/service is down for the ENTIRE DAY while they do maintenance.

Works well enough, and I’ve read plenty of reviews to know that I shouldn’t rely on the GPS logging feature, so I manually enter my mileage. Unfortunately, and without fail, every time I enter my mileage at the end of the day and reopen the app next day, it magically moves the mileage I previously entered to the day prior. For example, I drive 45 miles on Tuesday and put that into the trip log. When I open the app on Wednesday that trip is now magically on Monday. Simply clicking the trip and editing the date doesn’t stick, but if I delete it and re-enter it does. Seems to be related to entering mileage on the current day only, as entering mileage for past dates doesn’t have issues. I’ve given up on trying to fix it, and just assume since the miles are accurate my company should be ok with it.

It’s always felt like too many clicks and loading screens when first opening the app before I can use it to track my trips. After updating it this morning, it feels like it’s quicker, but now it logs me out if I open another app between trips, so I have to go through them again and again if I’m out running errands.Update team: Please just let me open up the app and use it so I can get moving; it’s very frustrating being ready to go but having to stop and wait for an app to load, again and again.

Everything else is fine but your trip logging is not the greatest. I drove 265 miles and it failed to track those miles. I have noticed that if the wheels app is running for tracking miles it cause other apps (Internet, mail, etc) to stop responding; not sure if it has to do with the gps tracking or LTE usage. It takes forever for it know if the vehicle has stopped moving. If I am making several stops per day it will only catch my first departure and my last arrival. Can you guys resolve this please? Maybe have it be integrated with google maps.

It works about 60-70% of the time. You will click start from your current location and it will register the duration and start calculating the miles but then when you go back into the app to click finish the app freezes and deletes the beginning point requiring you to manually enter the data again. Wastes time and practically makes the app useless since I can log the miles on my laptop thru my companies website.

The only way the app works is if you do not use any other item on you phone at the same time, GPS, music, ect.. it will kick you out of the app without logging any of your miles leading you to manually inputting them. The app will also crash after you click “finish trip” losing all of your info in the last trip you tried to log. Also when opening the app it doesn’t work half the time leaving me to have to exit the app multiple times before finally working... I’m tired of sending complaint emails every time it has “missed a trip”

The GPS auto mileage logging function is pretty suspect. It will log trips even when no trip is taken, when it actually logs a trip that was taken it is logs consistently lower then actual miles driven, sometimes it doesn’t even log trips that were taken. The actual mileage logging is all over the place compared to other mileage logging apps, GPS maps and actual trip odometers on multiple vehicles. I hope these issues will be addressed soon, as it defeats the purpose of using an auto logging app that has to be modified everyday.

I really hate this app. The functionality is fine and all, but there is a required update EVERY MONTH! So Instead if just logging in with my saved password to record my monthly mileage, Im required to physically enter my password every month. This wouldn’t be so bad if my passwords didn’t match most of the time. I’ve had to reset my password due to this issue several times this year. LEAVE THE APP ALONE! It’s fine.