The new version of the app has bugs on iPhone. The main issue is incorrect behavior of the text field in the chat. It sometimes is hidden, after clicking the done button on the keyboard just hide the keyboard, but not sends a message. I'll be pleased if you make the behavior of it as in the old version.

Account Deleted. Money Stolen. No Explanation. I had an active Upwork account for over a month with a clean record and no violations. Everything was working fine until I was suddenly suspended without any clear explanation. What Happened: 1. My account was suspended 2. I was asked to submit identity verification documents 3. Upwork APPROVED my documents and told me they were "reviewing my case" 4. 48 hours later, without warning, my entire account was PERMANENTLY DELETED 5. My account balance was forfeited and I kept no money 6. I was given NO explanation for this decision 7. I cannot contact support to appeal - the account no longer exists The Process: The entire "verification" process was contradictory: - First they rejected documents saying they weren't acceptable - Then they approved the same documents - Then they deleted my account anyway - All of this happened within 2-3 days Why This Matters: This isn't just a suspension - Upwork deleted my account and kept my money. They provided: - NO clear reason for the ban - NO opportunity to appeal - NO support channels to contact them If you have funds on Upwork, understand that they can take them without explanation and ban you permanently. My Advice: Do not trust Upwork with significant amounts of money. Their Trust & Safety team operates without transparency or due process. I have filed a chargeback with my bank and filed complaints with consumer protection agencies. This company needs to be held accountable for taking users' money without justification. Rating: 1/5 - Would rate 0 if possible

Dear developers, could you make something so freelancer could answer invitation from iPhone and see messages from clients in a normal way? That would be great to have these simple features from the biggest freelance company. For now, if I try to answer invitation, the text start zoom in/out showing me a tiny piece of the whole text and if I make some edits to my cover letter (not just copy-paste), the app will just close everything I was writing and delete. When I get notification about a new message and open the app, it won’t show me those messages at once, Upwork will show old messages like nothing happened. If I won’t to see those messages I need to find chat with that client, open it and update a few times so Upwork could show me the message and get an opportunity to answer. That’s crazy. Thanks!

As a new user, even after completing full verification including ID, you still get silently flagged for “additional review” — which makes clients avoid you. I spent over $2000 on connects just to test things out, applied to tons of jobs, and still showed up as someone who needs to be verified before clients can work with me. It makes breaking through as a newcomer nearly impossible. I had to create a separate agency just to bypass this hidden limitation and finally land my first deal.On top of that, trying to cancel the agency subscription is a nightmare — the page just loads forever and never completes. Overall, a frustrating and disappointing experience.