Candy Crush Saga
Ratings & Reviews
The game is wonderful! However, it would be much better if it had an option to change profile pictures. Currently, I have a random photo of a woman assigned to my profile, and I don't like it. Having to look at a profile picture you don't like every day isn't very satisfying, you know...
have been playing this game for 4 years and have made purchases from time to time.Not long ago, I encountered a problem: the boosters I selected were not displaying correctly. Your support team advised me to update the app or log back into the game. After following these recommendations, my progress was somehow lost and the game restarted from the beginning.Instead of my actual progress, I was taken back to around level 26 or 36, while I had already reached a level above 5000. I spent both time and money progressing through those levels, yet on the third day of my requests, your support team offered to restore only a little over 3000 levels, with just one or two stars per level.I do not need a random restored account. I need my actual progress back.On top of that, the game has started malfunctioning. What disappoints me most is the way this issue has been handled. It has been a nightmare and a huge disappointment.It has already been 5 days, and I still have not received any real solution from your team. You even closed my support ticket without resolving the issue.I expect my original progress to be restored as soon as possible.
Every time I’m playing and shutting the phone without closing the game and with the unfinished level in progress, when I return to it the app restarts and all my progress is lost. Last time it happened I used all my golden bars and boosters to pass a level but didn’t have the opposite to finish it right away and when I got back to it - the app restarted and all was for nothing. Please fix that
Something went wrong with this game, I will try to download picture.
All good prizes you'll very rarely win. I've had this game for 10 years.You play daily for 2 weeks to gather 25 items and win a good prize. Within that time, you gather 24 of them. Within the next month, the 1 missing item will never show up regardless of your evolution in the game levels. It's fraudulent. The system is set up so the player loses 99% of the time. You win levels, yes. But prizes to help you move forward faster, no way.… It's an illusion. Not worth your money and nerves
Some of my friend can be added to my fantastic five team because they don’t have this function in the settings. Why does this happen??? And my device the only one which doesn’t have adds videos so that I’m not able to receive free lives and boosters as my friends doHow should my friends fix fantastic five problem? Will u add to my device the possibility to watch some videos to get benefits from them??
Sometimes (pretty often last days) when I click “watch ad” the game shows just black screen and I have to restart application to fix it. This bug is really annoying as I even do not have the way to close this black screen without restarting the game
App always crashes when playing for a long time. iPhone 8+, iOS version 15.5. App is up to date, but reproduced and on an precious versions. After the crash, all bonuses erased
When you in the middle of level and answer a call or just need to switch to another app for a few moments, the app restarts completely. That marks current level failed, your lives are decreased and moreover all winning series are reseted (but hey, I opened another app for 30 seconds and came back). iOS 15.1
I played it sometime ago, and now decided to download it again. I think it’s too much hard levels, the count of moves incredibly small for levels. Every third level is hard! I don’t enjoy this game, it’s not about relax, it’s fully about anger and frustration. I understand that you want to have some donations from here, but it’s too much. All game only about donations