Hi,I want to provide feedback. For context, I used to be an avid player—ranked third on my server, regularly purchased skins and Magic Chess passes, played six hours daily if I could, and participated in Magic Chess surveys. I genuinely loved this game.However, the transition to the new app has been disappointing. I paid for this season’s Magic Chess Pass to get the chessboard reward. The MLBB app required me to switch apps to save my data. After transferring, I discovered all my Magic Chess Pass progress was gone, along with my chance to earn the chessboard.The pass spans an entire season and requires consistent effort to unlock rewards. Losing my progress felt unfair. When I sought support, I was told some data couldn’t be transferred and was offered alternative rewards instead.For this reason, I stopped playing entirely. While I like the new app concept, I feel MLBB doesn’t respect its players and was focused on driving profits. A smoother transition should have been ensured. Of all the Magic Chess surveys I participated in, they focused entirely on what we wanted to see in the new app, not on what we liked about the current system (when Magic Chess was part of the Mobile Legends app). In hindsight, this was a mistake.I hope more people come to love Magic Chess and appreciate its beauty, but this is the end of the journey for me.