Lotus’s – Smarter Shopping, Bigger Rewards
Enjoy a faster, simpler, and more rewarding shopping experience with the all-new Lotus’s App.
With an improved interface and smoother navigation, it’s easier than ever to discover great
deals, earn rewards, and enjoy convenient online shopping — all at your fingertips.
Whether you’re shopping in-store or online, planning your grocery list, or exploring the latest
promotions, the Lotus’s App puts everything you need in one place to help you shop smarter
and save more.
Key Features
Shop for Fresh and Groceries at any time and place
Browse for fresh fruits, vegetables, meat, seafood, groceries, and daily essentials anytime and
enjoy the convenience of online ordering at great prices
Earn Points & Redeem Rewards
Earn My Lotus's points for every purchase in-store or online and combine them with various
loyalty coupons to experience jaw-dropping savings when you sign-up and shop.
Exclusive App Promotions
Discover special deals and promotions available only on the Lotus’s App.
Seamless App Experience
Enjoy a refreshed design with smoother navigation, making it easier to shop, save, and track
your rewards.
Download the Lotus’s App today for a smarter way to shop, save, and earn rewards all in one
place. Stay tuned for more exciting rewards and new features
1. Favourite folder: This new app doesn't have favourite folder. Every month, I purchase almost the same things, and its so difficult and frustrating to keep scrolling and searching for the same items every month.2. Editing shopping list without changing the time slot. Once the shopping list is confirmed, i cant make changes to the shopping list. The existing delivery date will be cancelled and i have to reschedule delivery date. Hope you can improve on these 2 important matters. The previous system is much better and smoother. Thank you.
What are they doing with this new app???
cindyleleo
There are too much issue with this app that honestly don’t have enough time to mention them. Took me two weeks just to register due to an error when submitting the registration. The stupid thing is i was already an user of old Tesco app but when switching to this new app, i still have to register as a new joiner. They can’t even move all customers data to the new app. Thinking about all the customers data that was lost during this transition!!!Then come the issue with location, the app do allow you to select your location but it requires you to enter some additional information - so call “optional”. You can not submit the order if you do not enter the additional information. However, the moment you enter the add info, the error 404 appeared. No mater what you enter, it does not work. When you give up on selecting your own address and use the address selected by the app itself, you again required to enter some “missing info” and as expected, the error appeared again!!!Until today i am still not able to submit the order despite many times delete and reinstall the app. Same issues happened again and again!I wonder if they do any testing before go-live this app. They should have not removed the Tesco app right away- which by the way work perfectly fine. What was they thinking??? This is absolutely an downgrade!!!
Bad delivery process
jiliaaaaa
Had used this app few times and each times it got worse during the delivery. Choosing the time slot is one thing, if the time slot is full one minute the next time u refresh the app its available again. Twice i had my payment passed through the bank but didn't pass through the app (as confirmed by the agent). Had my delivery cancelled on its own and wasn’t informed at all through any methods (email, text, call) but no other method to contact the agent bc customer service is only till 6pm meanwhile the delivery cutoff is till 8pm. Had to contact the customer service first before they’re confirming and rescheduling the delivery, which is also not following the set time with the agent (set up delivery before 1pm, delivered almost 5pm) luckily the payment was online so they didnt retract my delivery. The order can start to be out for delivery from 3pm and you’ll receive it almost 8pm. Overall if you don’t mind the delivery to receive anytime they feel like, then its fine to order but the frozen/cold items would not be frozen anymore. It was good before now it just gotten worse.
Time Slot and payments failed. EVERYTIME! Dont waste your time to download this aps.
Bunga H
This aps is one of the worst aps I ever used. I am not sure why they keep telling me to choose a slot when I already chose many times. The slot not even more than 4 and most of the time is FULL. they just open slot every each 2 day, that one is understandable maybe for easier stock management from their ends. But about your glitch regarding the slot selection, fix it already. Another irritating part is the payment process. We have to fill in the billing part everytime, but then the payment not even successful. They used to give me a promo for first time customer, but then since the payment failed, they probably consider I already used that promo, its missing from my Voucher list. LOTUS APS IS SUCH A FAILURE. Take it down already. It such a shame to develop this kind of fail aps. Waste people time to select things and then unable to complete payment.
We've made a few improvements to make your app experience smoother.
Improvements
Enhancement to app icon appearance and consistency.
Enhancement for app stability to reduce unexpected crashes.
General bug fixes and performance optimizations for a better user experience.
Thank you for using our app. We're continuously working to improve your experience with every release!
Version 3.0.2
The developer, LOTUSS STORES (MALAYSIA) SDN. BHD., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
Contact Info
Identifiers
Diagnostics
Data Linked to You
The following data may be collected and linked to your identity:
Contact Info
User Content
Identifiers
Diagnostics
Privacy practices may vary based, for example, on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
