I honestly love this game because it’s really amazing and fun to play with! Only problem is, when I play it with my current phone, I can only see everything in Chinese and always spawn in a Chinese server (even if my location is in Japan). When I play it with another phone I can play it with Japanese people, I don’t see what the problem is. I would really like to know how I can solve this problem. I would really like the developers to tel me how I can solve it, or if it is possible, update the game so that anyone from any region can set the game to every language and go into the server according to that language. Again, thank you very much for this game, I will be waiting for a response!

I have encountered an issue with OTP (One-Time Password) limits for login, and I find it quite frustrating. Since the OTP can only be received by the owner of the registered phone number, why does there need to be a limit on how many times it can be sent? If the person trying to log in is the rightful owner, restricting OTP attempts makes no sense. Moreover, what if the mobile network signal is poor? In cases where the OTP is not received due to bad signal or technical issues, is it fair to blame the telecom company (電信公司) for the failure? This issue needs to be addressed, as sometimes people are in areas with weak reception. How can you expect users to receive an OTP if the network is unreliable? A more flexible system should be implemented, such as allowing alternative verification methods or increasing the limit when multiple failed attempts occur due to network issues. Please consider fixing this problem to improve the user experience.

I would like to report an inappropriate statement made on this platform claiming that Malaysia is a “free/gratis country.” Such a statement is misleading, disrespectful, and harmful to Malaysia’s reputation as a sovereign nation with established laws, governance, and a stable economy.This remark not only spreads misinformation but also constitutes verbal abuse, as it insults a nation and disrespects its citizens. It goes against the community guidelines that encourage mutual respect and the creation of a safe online environment.I kindly request the admin team to take appropriate action against the user who made this statement. Strict action is necessary to:1.Protect Malaysia’s image as a sovereign and respected country.2.Prevent the spread of false information that could mislead global users.3.Maintain a respectful and safe community within the platform.As a user, I truly appreciate the admin’s efforts in ensuring this platform remains safe, respectful, and free from abuse or defamatory content. Di sini saya ingin menjelaskan bahawa kawan sepasukan saya menyuruh player lain untuk cepat supaya boleh melanjutkan permain yang lain hal ini disebabkan rakan sepasukan saya ada urusan lain yang perlu diselesaikan dan hal ini menyebabkan menyinggung hati pemain lain yang telah membawa and memperkatakan negara malaysia ialah negara gratis(percuma) hal ini mengakibatkan timbul isu pergaduhan yang membabitkan kedaulatan kita sebagi raykat haruslah taat kepada rukun negara dan negara indonesia telah memperkatakaan bahawa rukun negara Malaysia tiada guna kami sebagai rakyat malaysia ingin menegakkan keadilan rukun negara saya harap pihak yang berkuasa dapat pertimbangkan isu ini saya wakil sebagi pihak malaysia ingin meminta maaf kepada pihak indonesia atas tersinggung kalimat yang saya kelurkan..

Cant log in my account. Keep asking for phone number verification. But i no longer use my phone number. I have play my account for 1 year. Now i dont use my phone number anymore.. why cant i just log in use the bind email? Why only asking for phone number verification .. please fix this problem.. i need to log in to my account using a email verification.. not phone number verification because i no longger use my old phone number. Please add more method for log in.. not just asking OTP from phone number.. for the all user experience

Many people's accounts have not been blocked for no reason, and what did I do? The account was blocked every time I just said that it harms minors. I was also a minor. I harmed minors. And at that time, I was blocked before I just went in and used the account. Moreover, your account that coaxed other people's recommendation voice room were all bad people, and the room was not easy to report. I didn't see you blocking them. I knew that other people's accounts were blocked. I don't believe that there is a comment group under your own TikTok. If you look at it now, a lot of people are talking about these things. No wonder if you don't care, it will be closed sooner or later.

Hi WePlay Team,I really enjoy playing all the games and joining the voice rooms. I have a suggestion: could you please add a detailed transaction history feature that shows where our coins are going (both in and out)? This would help us understand any changes in our coin balance and avoid confusion.Thank you for considering this!

I really enjoy playing Paint and Hide. It’s one of my favorite games on WePlay. I hope you can add more new maps in future updates because the current maps become repetitive after playing for a long time. More maps would make the game even more fun. Thank you

The update to limit logins for accounts in each device is very inconvenient for users. The problem is that I can't log in my other account because it already has a limited login in the device. Please don't limit to login, please make a new update for this issue. How can a user buy a new phone and not be able to log into their account? like me.. how can i recharge my coins if i can't login my account? also what if i buy a new phone and can't log in all my accounts because it already limits to log in the device, does that mean i can't play this app? PLEASE CONSIDER THIS ISSUE.

Thank you for posting a review and we're sorry to hear that your experience was not up to standards. We would like the opportunity to talk and investigate your feedback further. Please feel free to reach out our Customer Service at the Me interface of our app. We'll work with you to resolve any issues as quickly as possible and my ping very higher when i play , but my internet good . Please solve this !

This Jackaroo game is very biased. I’ve never seen enemies struggle to get their marbles out, but whenever I play, it’s extremely hard for me to even bring my marbles out. Every time I win, it’s always a very close match. But most of the time, it feels like I can’t even play properly because it’s so difficult just to move. Whenever I finally get a chance to make progress, the enemy suddenly gets cards that can kill my marbles. It feels very unfair. The system is ridiculous and it’s making me lose interest in playing