Wave Service
Facility management system
Only for iPhone
Free
With Wave Service you can automate facility management of your commercial properties. We have made it clear and simple.
Wave Service is an easy-to-use facility management system for commercial property.
With Wave Service, you can automate and simplify the day-to-day facility management processes: service and maintenance requests, inventory, scheduled inspections, entry passes, announcements, etc..
Thanks to the clear interface and intuitive navigation, both tenants and service workers can work with the app and create requests with no effort or extensive training.
Tenants can:
• Report issues in the building and create requests directly in the app or by scanning a QR code at the location
• Attach photos and add comments to their requests
• Monitor the progress on their requests
• Rate the quality of works
Service workers can:
• Receive requests immediately via push notifications
• See the full scope of their work in a convenient list
• Confirm resolution of requests in a single click
• Receive feedback on their work
Wave Service makes facility management more modern and efficient.
more • Inspections can now be completed from push notifications
• Added search and sorting for inspections
• Tasks can be assigned to chat members where they were created
6.51 2 days ago
• Location search — quickly find the one you need in the list
• The request list now remembers your sort order. Choose the order that works for you — it will still be there when you come back, so there's no need to set it up again
• Faster performance and fewer crashes
6.50 13 Aug
More freedom in working with requests
Now you can reject a request at any step — both the assignee and the manager can do it, not just at the moment it comes in. And any employee with the right permissions can delete a request — right from their phone or from the web version.
Update the app to get everything working. As always, we look forward to your feedback.
6.49 25 Jul
We’ve updated the app interface for iOS 26.
On devices running the latest version of iOS, screens, buttons, and navigation now better match the updated operating system design. Familiar flows remain in place, so you can keep using the app just as before.
6.48 16 Jul
We’ve updated the app interface for iOS 26.
On devices running the latest version of iOS, screens, buttons, and navigation now better match the updated operating system design. Familiar flows remain in place, so you can keep using the app just as before.
6.47 25 Jun
We’ve updated the app interface for iOS 26.
On devices running the latest version of iOS, screens, buttons, and navigation now better match the updated operating system design. Familiar flows remain in place, so you can keep using the app just as before.
6.46.1 11 Jun
We’ve updated the app interface for iOS 26.
On devices running the latest version of iOS, screens, buttons, and navigation now better match the updated operating system design. Familiar flows remain in place, so you can keep using the app just as before.
6.46 21 May
We’ve updated the interface fields for filling out issues. Filling out requests, surveys, and checklists is now smoother and faster.
6.45.5 22 Apr
We’ve updated the interface fields for filling out issues. Filling out requests, surveys, and checklists is now smoother and faster.
6.45.4 15 Apr
We’ve updated the interface fields for filling out issues. Filling out requests, surveys, and checklists is now smoother and faster.
6.45.3 16 Mar
We’ve updated the interface fields for filling out issues. Filling out requests, surveys, and checklists is now smoother and faster.
6.45.2 16 Feb
We’ve updated the interface fields for filling out issues. Filling out requests, surveys, and checklists is now smoother and faster.
6.45.1 10 Feb
We’ve updated the interface fields for filling out issues. Filling out requests, surveys, and checklists is now smoother and faster.
6.45 9 Feb
Linking locations to QR codes is now even easier. The app remembers where you’ve already linked them and automatically suggests the right location next time.
6.44.2 22 Jan
Linking locations to QR codes is now even easier. The app remembers where you’ve already linked them and automatically suggests the right location next time.
6.44.1 24/12/2025
Linking locations to QR codes is now even easier. The app remembers where you’ve already linked them and automatically suggests the right location next time.
6.44 18/12/2025
Linking locations to QR codes is now even easier. The app remembers where you’ve already linked them and automatically suggests the right location next time.
6.43 20/11/2025
Closed requests are now easier to find — the Archive is available alongside all other request lists.
We’ve added even more transparency to performance tracking: request lists and details now show the automatically calculated completion duration — e.g., “closed in 2h 15m.”
6.42 14/11/2025
Closed requests are now easier to find — the Archive is available alongside all other request lists.
We’ve added even more transparency to performance tracking: request lists and details now show the automatically calculated completion duration — e.g., “closed in 2h 15m.”
6.41 29/10/2025
Now it’s easier to navigate the list of requests. Instead of showing only the location name, the full location path is displayed — for example: Building → Floor → Kitchen. If you have similar names on different floors or in different buildings, there’s no need to open a request to find out where exactly the issue occurred — the relevant information is visible right away. For large facilities, you can expand or collapse the full path as needed.
In addition, when assigning executors or assistants manually, you’ll now see not only their names but also their job titles. This is especially useful for large company with many employees — it helps you quickly find the right person for the request.
6.40 16/10/2025
Request analytics are now more accurate. Previously, requests could be closed immediately, skipping the ‘In-progress’ stage. Now the workflow is unified: before closing, the assigned employee must first start the request. This ensures that reports reflect more accurate request timelines.
6.39 09/10/2025
Request analytics are now more accurate. Previously, requests could be closed immediately, skipping the ‘In-progress’ stage. Now the workflow is unified: before closing, the assigned employee must first start the request. This ensures that reports reflect more accurate request timelines.
6.38.4 25/09/2025
Sometimes a request can’t be completed for objective reasons — it falls outside the area of responsibility or is no longer relevant. Now, such requests can be rejected with a clear explanation, so they don’t linger in the system.
• When an employee rejects a request, it will be archived with the status “Rejected”.
• The requester will receive a notification with the reason for the rejection.
• In the Rejected Requests report, managers can review the reasons and use the insights to improve processes.
6.38.3 11/09/2025
Sometimes a request can’t be completed for objective reasons — it falls outside the area of responsibility or is no longer relevant. Now, such requests can be rejected with a clear explanation, so they don’t linger in the system.
• When an employee rejects a request, it will be archived with the status “Rejected”.
• The requester will receive a notification with the reason for the rejection.
• In the Rejected Requests report, managers can review the reasons and use the insights to improve processes.
6.38.2 15/08/2025
Sometimes a request can’t be completed for objective reasons — it falls outside the area of responsibility or is no longer relevant. Now, such requests can be rejected with a clear explanation, so they don’t linger in the system.
• When an employee rejects a request, it will be archived with the status “Rejected”.
• The requester will receive a notification with the reason for the rejection.
• In the Rejected Requests report, managers can review the reasons and use the insights to improve processes.
6.38.1 24/07/2025
• Inspections can now be completed from push notifications
• Added search and sorting for inspections
• Tasks can be assigned to chat members where they were created
more Version 6.51 2 days ago
Data Linked to You The following data may be collected and linked to your identity:
Location Contact Info User Content Identifiers