What's New • Start time on pre-assigned work orders with a single tap — no manual assignment needed • New backlog view showing only your work orders for the current month • Optional filtering to show only "released" work orders (configured per organization) • Redesigned pre/post-job time-tracking pop-up with a clearer layout • Attach photos to accounts using your camera • Fixed barcode scanner alignment in iPad landscape mode • Fixed cut-off titles and extra white space on mobile cards

Bug fixes: - Fixed fields overwritten by empty value when creating a time block - Fixed signature not linking to work order issue

Performance Improvements: • Significantly faster login times • Images on work order forms load more quickly • Fixed app crashes caused by excessive background resource usage during syncing • Faster, more efficient background data syncing Bug Fixes: • Map icon on work orders now navigates to the job site address instead of the billing address • Fixed photos uploading multiple times when attached to a work order • Fixed signatures uploading multiple times when tapping "Done" repeatedly • Fixed previously uploaded images and signatures not displaying on forms • Fixed loading spinners getting stuck indefinitely on form image fields • Fixed work order screen being cut off after loading a job • Fixed app freezing on logout • "Closed" tab on Team screen now correctly filters out non-closed time blocks

New Features - Create and edit work orders and materials directly from your mobile device - Expanded custom search on assets for faster lookups in the field Improvements - Backlog tab now sorts by creation order and filters to only your assigned work orders - Smoother image loading in work order forms — no more content jumping or flickering - Added the ability to filter out specific divisions Bug Fixes - Fixed an issue where form fields appeared empty in Salesforce after marking a form as Complete - Fixed a UI lockup that could occur after completing a Pre-Job Form - Resolved session errors and a crash that could force an app relaunch - Signature names now save correctly when captured via mobile card - General stability improvements and bug fixes

Bug fixes and improvements based on your feedback: - Backlog list no longer reorders when a work order is reassigned - Create Work Order — accounts and contacts now load correctly without a full sync - Profile-based forms now display correctly on the Create Work Order screen - Work order history is now read-only — asset forms can no longer be accidentally edited - Barcode scanning — UPC codes now appear when browsing materials without needing to add them first - Asset screen layout fixed — no more white space or clipped Child Assets section - Asset history moved to the Asset detail screen for easier access - Photo capture — new option to take photos without requiring a comment - iOS 26 — fixed white circle artifacts appearing on nav bar buttons and the loading spinner - App version now reports correctly to the server

Bug fixes and improvements based on your feedback: - Backlog list no longer reorders when a work order is reassigned - Create Work Order — accounts and contacts now load correctly without a full sync - Profile-based forms now display correctly on the Create Work Order screen - Work order history is now read-only — asset forms can no longer be accidentally edited - Barcode scanning — UPC codes now appear when browsing materials without needing to add them first - Asset screen layout fixed — no more white space or clipped Child Assets section - Asset history moved to the Asset detail screen for easier access - Photo capture — new option to take photos without requiring a comment - iOS 26 — fixed white circle artifacts appearing on nav bar buttons and the loading spinner - App version now reports correctly to the server

- App preserves in-progress detail edits during sync and refresh

NEW FEATURES - Supervisor Field Worker Filter: Supervisors can now quickly filter the work order list by a specific field worker, making team management faster than ever. - Customizable Work Order Detail Sections: Administrators can now configure which details appear directly on the work order screen and which are tucked into a separate details page. PERFORMANCE - Faster Inventory Loading: The Inventory screen now loads dramatically faster. What used to take over 20 seconds now loads in a fraction of the time. BUG FIXES - Work order cards on the Backlog tab now display the correct scheduled date and time. - All three configured asset card fields now display properly throughout the app. - The Inventory tab on iPad now loads content immediately without requiring a search first. - Segment particle counts are now saved reliably on work orders. - The attachment refresh button is now fully visible and accessible on iPad. - Asset template fields marked as read-only now correctly appear as non-editable in the app. RELIABILITY AND STABILITY - Offline time blocks are now synced in the correct order when reconnecting, preventing scheduling conflicts.

What’s New in Version 5.717 This update focuses on reliability, performance, and improved controls. New - Added permission controls to allow administrators to prevent material creation from the mobile app. Improvements - Better work order sorting and display. - Work orders in Billed status can now be viewed in read-only mode. - Support for new asset serial number fields. - Improved attachment support when creating work orders. - Improved account filtering for more accurate record selection. Fixes - Fixed issues with time tracking, automatic time blocks, and time block prompts. - Resolved cases where work order details or forms didn’t save. - Fixed picklist and form display issues on work orders and assets. - Restored visibility of asset attachments and material names. - Resolved asset linking errors. - Reduced excessive syncing and app glitches. - Improved location update behavior to prevent unnecessary background updates. - Fixed contact profile display issues on work orders.

**What’s New in Version 5.717** This update focuses on reliability, performance, and improved controls. **New** * Added permission controls to allow administrators to prevent material creation from the mobile app. **Improvements** * Better work order sorting and display. * Work orders in Billed status can now be viewed in read-only mode. * Support for new asset serial number fields. * Improved attachment support and data filtering. **Fixes** * Fixed issues with time tracking and time block prompts. * Resolved cases where work order details or forms didn’t save. * Fixed picklist and form display issues. * Restored visibility of asset attachments and material names. * Reduced excessive syncing and loading-screen issues.

- Fixed Fieldworker app version not updating - Fixed Work Order form exit behavior - Fixed login crash logs and diagnostics - Improved signature name validation - Improved description editing - Resolved incorrect IDs in certain workflows - Improved time block activity prompts - Fixed autocomplete crash on Team screen - Improved handling of objects not returned during parsing

We’ve made several improvements to make your day-to-day work smoother and more reliable: - Improved stability and performance when loading the app and syncing data - Fixed issues with work order lists refreshing and displaying correctly - Resolved problems with asset search and filtering - Improved handling of time tracking to prevent missing or duplicate time entries - Fixed issues with assigning and updating work orders - Reduced unnecessary image reloading during syncs - Addressed UI flickering and other visual inconsistencies - Improved reliability of signature uploads

**ServiceEcho iOS – Version 5.714.2** This update includes several improvements to make Work Orders, Materials, and Inventory more reliable and easier to use. ### What’s Improved * Pull-to-refresh now correctly updates Services and Materials. * Warehouse-related issues for ODC have been resolved. * Materials can now be deleted without errors. * The Work Order screen no longer triggers duplicate API calls, improving performance and reducing delays. * Taxes now apply correctly in all situations. * Completed time blocks no longer appear at the same time. * Error messages are clearer when required information is missing. * You can no longer open a Work Order during a refresh, preventing incomplete or outdated views. * The app now prevents starting a Work Order until it has fully loaded. * The Inventory Asset account selector now shows all accounts as expected. * The Asset Card now appears in the correct selector. * Added more background diagnostics to help improve future reliability. Thanks for using ServiceEcho! We’re committed to continuous improvements to keep your workflows smooth and dependable.

Enhanced Contact Screen Integration – A revamped UI integration improves how contacts are displayed and interacted with in the app. Asset Management Improvements – Added a dedicated asset selector card for mobile and improved search functionality. Fixed an issue where assets sometimes failed to load on work orders. Account & Contact Linking – Introduced better linking between accounts and contacts via the Account API to ensure relationships are accurately represented. Team Checkout & Minute Check Features – Added tools for team members to check in/out and log minutes worked, streamlining time tracking. Backlog Work Order Fixes – Resolved an issue where users couldn’t see certain field messages and corrected a bug where assigned backlog work orders were stuck in read‑only mode. Timeblock Handling – Addressed anomalies when multiple time blocks were in progress, ensuring accurate total time calculations. Picklist Clear Option – Added a clear button to picklist fields for easier selection reset. Tax Logging Adjustment – Fixed incorrect behavior in how taxes are applied and logged on transactions. Work Order Interaction – Added safeguards to stop a work order from being started before it fully loads. General Fixes & Stability Enhancements – Various minor bug fixes and performance improvements to make the app run more smoothly.

- Faster, smoother start‑up – The app now waits until it’s fully ready before you use it, and login is much quicker with a new loading spinner. - Improved work‑order forms – You can deselect options, see all division choices and enjoy cleaner text fields; materials no longer appear duplicated. - Better account searches – When you create a new work order, searching for an account now returns the correct results. - Better time tracking – Time blocks work properly: there’s no automatic creation for checked‑out fieldworkers, you can only delete your own time blocks, and you can edit details after starting or stopping a block. - More stable & reliable – Crashes have been fixed, barcode scanning is more dependable, and assets without accounts now display correctly.

Fixes for the following issues: - Nested Services and Materials for Segments showing incorrectly - Customer notes not showing full note - Time blocks with no Activities or no Work Orders - Error hitting next on Work Order Forms - Signature not uploading

Fixed the following issues: • Material Filtering: Corrected a bug related to material filtering • Work Orders: Fixed an issue where work orders were not loading after the app was updated • Time Blocks: - Resolved a bug that caused multiple time blocks to be marked as "in-progress" simultaneously - Fixed an issue that was causing time blocks to overlap • Segment Field Ordering: Fields now display in the correct order within segments

- Bug fixes for loading work orders and duplicate time blocks - Fixed issue with service instances not showing on work order

- Performance improvements and bug fixes

- bug fixes

We've fixed an issue where required Work Order Form detail values weren't being validated when completing a Work Order. Now, all required Work Order Form items and their associated detail values will be properly checked for completion, ensuring data accuracy and consistency across platforms.

What's New & Improved We've been hard at work enhancing your experience, and this release brings some key improvements and important bug fixes. • Today Tab Supervisor View Enhanced: We redesigned the Today tab in the Supervisor View to be more intuitive and aligned with the non-supervisor view. It's now time-block based, meaning you'll see work orders scheduled for attendance that day, rather than just filtering by the work order's start date. This provides a more accurate and immediate overview of your team's daily tasks. • Work Order Forms: "Discard" Button: For clearer actions, we updated the "X" button on Work Order Forms to "Discard." This change makes it more explicit that clicking this button will discard any unsaved changes. Bug Fixes We've squashed some pesky bugs to make your experience smoother: • Close Button Color: The issue where the close button color on form views was not visible has been resolved. • Status Reversion: No more unexpected Work Order status reversions! Your changes will now stick without errors. • Service Deletion: Services can now be deleted correctly, following the profile guide. • Unassigned Work Orders: Unassigned work orders will now correctly be removed from the app.

What's New & Improved - Work Orders and Materials now have a configurable card design Fixes & Updates - App shows consistent start times for Work Orders across the Today and Open tabs - Fixed an issue where the app could crash when tapping a Work Order - Fixed a problem where picklists that let you select multiple options weren’t working properly - Fixed issue where notes and materials were not uploading for some users

What's New & Improved - Work Orders and Materials now have a configurable card design Fixes & Updates - App shows consistent start times for Work Orders across the Today and Open tabs - Fixed an issue where the app could crash when tapping a Work Order - Fixed a problem where picklists that let you select multiple options weren’t working properly

New Features & Improvements • Improved form input with auto field focus and “Next” key navigation for smoother data entry. • Optimized material downloads to fetch only relevant data, improving performance and reducing load times. Bug Fixes • Fixed a bug where users could not leave date value on forms as blank and were forced to enter date. • Fixed issue where date fields displayed incorrect values in forms. • Resolved a problem where Work Orders without Time Blocks were not showing. • Fixed a bug that caused the Work Order list to break when sorted by date.