Mobile Field Service Software
Improve Customer Satisfaction, Increase Technician Utilization and Boost Service Efficiency with Service Pro® Mobile
Your customers have higher expectations.
Help your field service technicians exceed them.
Field service organizations that empower their service technicians with real time customer, asset, inventory, warranty and other call resolution information consistently outperform their peers because their technicians can complete their work more quickly, and at a higher first time response success rate.
Why Service Pro Mobile?
A more informed technician is more productive! Empower your field service techs with immediate information to get the job done right, on the first call.
• Service Pro Mobile works anywhere - Service technicians can record work in areas with or without wireless network connectivity.
• Service Pro Mobile is easy to use - The mobile field service management features of Service Pro Mobile are intuitively laid out and use the device's native navigation.
• Service Pro Mobile is a seamless extension of Service Pro - Stop wasting effort! Integration with Service Pro® extends world class field service productivity to the field.
• Service Pro Mobile deployment options - On-premise or cloud.
• Service Pro Mobile does work orders and inspections - Technicians that perform work orders and inspections need just one device and just one app - Service Pro Mobile.
• Optionally capture GPS records at important steps of the order process. (Continued use of GPS running in the background can dramatically decrease battery life.)
• Service Pro Mobile can integrate to your ‘home office’ system – Enjoy company-wide field service automation by using Service Pro Mobile with your home office system, or our own Service Pro system.
What can Service Pro Mobile do?
Service Pro Mobile includes many paperless service management capabilities for field service technicians:
• Service Technician Status
• Service Technician Calendar
• Work Order Management:
• Site Contacts
• Site Equipment Assets
• Technician Time Tracking
• Inventory Tracking
• Asset Inspections
• Photo Capture
• Signature Capture
• Technician Location Tracking using Device's GPS (This data can be viewed in the app by selecting Tech Locations from the main menu).
Note: Continued use of GPS running in the background can dramatically decrease battery life.
Note: Our app allows the use of http connections and old versions of TLS for compatibility with user-configured systems. Please use https and TLS 1.2 if possible.
Ratings & Reviews
This app has not received enough ratings or reviews to display an overview.
- New: Service Pro AI is now built into the mobile app for a seamless technician experience
- Quickly access AI-driven troubleshooting and job summaries—no extra app or login required
Version 3.30.21
The developer, MSI Data, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
Location
Diagnostics
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Contact Info
User Content
Privacy practices may vary based, for example, on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Provider
MSI Data, LLC
Size
50.2 MB
Category
Business
Compatibility
Requires iOS 12.2 or later.
iPhone Requires iOS 12.2 or later.
iPad Requires iPadOS 12.2 or later.
iPod touch Requires iOS 12.2 or later.
Apple Vision Requires visionOS 1.0 or later.
Location
This app may use your location even when it is not open, which can decrease device battery life.
