Added recording playback controls across iOS and Android, allowing users to drag through call recordings using a progress slider with elapsed and total duration indicators. Updated notification handling so receiving a call notification no longer moves users away from their current screen or interrupts the recordings page. Navigation now occurs only when the user taps the notification. The iOS Call Recordings area was also completed and connected to the recordings API, with access restricted to management administrators. Playback state and progress updates are cleaned up correctly when switching recordings, refreshing results, or leaving the page.

New in this iOS version: -Live queue counts are cleaner and should no longer show inflated ringing totals like 44 when the visible calls do not match. -The confusing Mobile tile is now renamed to Current Calls. -Inbound calls that have already been answered now show as Answered instead of still saying Ringing. -Ended/completed/failed/missed calls are filtered out of Current Calls. -Current Calls now refreshes automatically every 15 seconds while you are on the Calls screen. -Reports now show durations as minutes/seconds instead of raw seconds. -Voicemail durations are formatted properly instead of showing duplicated seconds text.

This update improves notifications and live call awareness in Nexa. What’s new: • New voicemail notifications, including caller or voicemail details where available. • Inbound queue call notifications now show the relevant queue name. • Tapping a notification takes you straight to the relevant calls or voicemail area. • Improved live inbound call monitoring while the app session is active. • Better notification routing and reliability for queue, call, and voicemail alerts. • General performance, stability, and dashboard improvements.

This update adds improved reporting and voicemail tools for Nexa Dial. • Reports now support date filtering, making it easier to review performance across specific days or date ranges. • Live voicemail access has been improved so teams can review incoming voicemail activity more quickly from the app. • General stability and interface refinements for a smoother mobile experience.