Matix Workspace
AI-Powered Helpdesk
Free · Designed for iPad. Not verified for macOS.
Manage WhatsApp conversations, helpdesk tickets, bookings & team collaboration — all in one powerful workspace for your business.
Matix Workspace is the ultimate agent productivity app for businesses using MatixERP platform.
CONVERSATIONS
- Manage all WhatsApp customer conversations in one place
- Send text, images, voice messages and documents
- Assign conversations to team members
- Bot management and conversation control
HELPDESK
- View and manage support tickets
- Reply to customers with rich text
- Track ticket status and priorities
- Internal notes and team collaboration
BOOKINGS
- View today's appointments at a glance
- Create new bookings with a step-by-step wizard
- Manage booking status (confirm, complete, cancel)
- Filter by Today, Upcoming or Past
NOTIFICATIONS
- Real-time push notifications for new messages
- Instant alerts for ticket updates and assignments
BILINGUAL
- Full Arabic and English support
- Right-to-left interface for Arabic users
Designed for MatixERP platform users. Requires an active MatixERP account to use.
Ratings & Reviews
- This app has not received enough ratings or reviews to display an overview.
- New Helpdesk module — manage support tickets, reply to customers, track priorities and collaborate with your team
- New Bookings module — view appointments, create new bookings and manage status with Today/Upcoming/Past filters
The developer, SISMATIX INTERNATIONAL CO FOR COMPUTER INFORMATION SYSTEM SERVICES WLL, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Not Collected
The developer does not collect any data from this app.
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
- Provider
- SISMATIX INTERNATIONAL CO FOR COMPUTER INFORMATION SYSTEM SERVICES WLL
- Size
- 15.3 MB
- Category
- Business
- Compatibility
Requires iOS 15.1 or later.
- iPhone
Requires iOS 15.1 or later. - iPad
Requires iPadOS 15.1 or later. - iPod touch
Requires iOS 15.1 or later. - Mac
Requires macOS 12.0 or later and a Mac with Apple M1 chip or later. - Apple Vision
Requires visionOS 1.0 or later.
- iPhone
- Languages
- English
- Age Rating
18+
- 18+
- Copyright
- © sismatix.com