DuokeAI

AI客服助手

Only for iPhone

Free · Designed for iPhone. Not verified for macOS.

iPhone

Detailed Description Duoke AI is an AI-powered customer service system by Dianxiaomi, built for e-commerce sellers worldwide. Powered by a proprietary Multi-Agent architecture and Skill Engine, Duoke AI autonomously learns business knowledge and handles customer inquiries, order follow-ups, and after-sales service — providing always-on intelligent support around the clock. It supports unified message management across multiple leading e-commerce marketplaces and social commerce channels, with smart order tracking, multilingual translation, and data analytics to help sellers boost service efficiency and customer satisfaction. With Duoke AI, you can: • 24/7 AI Customer Service Automatically handles pre-sale inquiries, order lookups, logistics tracking, and after-sales requests, keeping your support online around the clock. • Multi-Agent Architecture An agent-based collaboration framework enables intelligent decision-making and task execution across complex service scenarios. •Skill Engine Continuously captures business knowledge and best practices, allowing AI service capabilities to evolve and improve over time. •Data Analytics & Service Insights AI-driven analysis of refunds, negative reviews, and service data to inform smarter customer service and business decisions. •Multi-Platform Message Aggregation Centrally manages customer messages across multiple e-commerce and social platforms, improving team collaboration and response efficiency. •130+ Language Real-Time Translation Supports instant two-way translation across 130+ languages, helping sellers serve global customers with ease. •Smart Order Follow-Up & Marketing Automatically executes payment reminders, order nudges, and follow-up actions to increase conversion rates and drive repeat purchases.

Ratings & Reviews

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Fixed some known issues.

Version 1.0.10

The developer, Duoke, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .

  • Data Linked to You

    The following data may be collected and linked to your identity:

    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics

Privacy practices may vary based, for example, on the features you use or your age. Learn More

Accessibility

The developer has not yet indicated which accessibility features this app supports. Learn More

Information

Provider
  • Shenzhen Lebo Technology Co., Ltd.
Size
  • 63.2 MB
Category
  • Productivity
Compatibility
Requires iOS 15.0 or later.
  • iPhone
    Requires iOS 15.0 or later.
  • iPod touch
    Requires iOS 15.0 or later.
  • Mac
    Requires macOS 12.0 or later and a Mac with Apple M1 chip or later.
  • Apple Vision
    Requires visionOS 1.0 or later.
Languages
English and 5 more
  • English, Indonesian, Portuguese, Simplified Chinese, Thai, Vietnamese
Age Rating
16+
  • 16+
  • Learn More
  • Contains
    Unrestricted Web Access
    Messaging and Chat
    User-Generated Content
Copyright
  • © 2026 Duoke Inc.
  • Privacy Policy

    • More by Duoke

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