This is the all-new mobile companion app for Deskpro, the helpdesk software for 21st century organizations. As a Deskpro agent, now you can handle tickets from your iPhone or iPad as quickly and efficiently as you can from the desktop. You must have an existing Deskpro helpdesk running the latest Deskpro version for this app to work.
* Create new tickets, users and organizations.
* Filter, sort, assign and update tickets.
* Swipe left in the ticket list for quick ticket actions.
* Customize the ticket view: choose to show custom fields or labels.
* Apply mass actions
* Reply quickly using your snippets and macros.
* Attach files from local storage, iCloud Drive, or Dropbox.
* Supports iOS notifications.
* Includes advanced features like problems & incidents.
Ratings & Reviews
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This app has been updated by Apple to prepare for watchOS 27 compatibility. No new features are included.
- Fixed the crash when replying to a ticket from an iPad.
- Ticket ordering choice is now remembered across app launches.
Version 2.4
The developer, Deskpro Ltd, has not provided details about its privacy practices and handling of data to Apple. For more information, see the developer’s privacy policy.
No Details Provided
The developer will be required to provide privacy details when they submit their next app update.
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Provider
Deskpro Ltd
Size
19.7 MB
Category
Business
Compatibility
Requires iOS 9.0 or later.
iPhone Requires iOS 9.0 or later.
iPad Requires iPadOS 9.0 or later.
iPod touch Requires iOS 9.0 or later.
Mac Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
