Bugs fixing and new features

Bugs fixing and new features

Bugs fixing and new features

AVA – Aspen Virtual Assistant Meet AVA, your in-app assistant. Chat or use voice to get things done: create or find work orders and segments, manage clock-in/clock-out, comments and printed memos, create or browse part lists, and search parts or associated parts within a segment. Customer Module The Customer module is now available: search for customers, open a record to view full detail, and use Quick Tasks to jump to related work orders and units. You can also edit customer information. AI Text Normalizer An AI text normalizer has been added to the text editors in Comments, Job Steps, and Memos to help clean up and standardize entered text. Service – Work Orders My Reference is now included in the work order details and can be updated from the edit work order screen. Fixed an issue where work orders created from mobile were adding the “Labor” tax‑exempt reason to every segment service code. Service – Segments Segment card now shows Quoted Hours as well as Elapsed Hours. Service – Segments – Checklists Checklist autosave has been implemented. Unsaved checklists are now saved automatically in the background. Fix: Checklist status now refreshes reliably after save or completion, so the segment list shows the correct status. Fix: Deleted checklist templates are handled correctly. Added a comment option for multi‑select and single‑select questions so users can add more details. Checklist PDFs are optimized for smaller size and fewer pages.

Bugs fixing and new features

Bugs fixing and new features

Bugs fixing and new features

Bugs fixing and new features

Bugs fixing and new features

Bugs fixing and new features

Bugs fixing and new features

Enhanced app reliability and version handling • Starting with this version, your login session will reset automatically when you reinstall or update the app to ensure a clean and stable experience.

Bugs fixing and new features

Bugs fixing and new features

Bugs fixing and new features

Bugs fixing and new features

Services – Photos - Image Upload • Fixed bug related to uploading images

Update Work Order Editing a work order now only updates the modified date and not the committed or created date Work Order – Add Segment Standard Jobs are now implemented in the add segment screen for existing work orders Work Order Details Key fields like model, serial number, tag number have moved up on the work order card Work Orders – Filters Finalized’ is now a filter option Work Orders – Assigned to me Assigned to me’ filter now only shows active segment tasks and not archived When a work order is scheduled in ASPEN desktop, the work order now shows up in ASPEN Mobile immediately with ‘Assigned to me’ toggle on

Bugs fixing and new features

Bugs fixing and new features

Parts – Quick Tasks – Add Parts to Work Order Manual Parts Entry • Users can manually search for and add parts to a work order Add Parts via Part List • Users can select parts using a pick list and add them to a work order Parts Availability Screen • Displays the availability and stock status of the selected parts Order Difference Screen • If parts are out of stock, users can either add them to an existing purchase order or create a new purchase order

Service - Work Orders 01. Optimized data loading for work orders 02. Assign to me filter is now sticky across sessions 03. Customer name on the Work Order list page is now tail-truncated for better readability 04. Added Segment Task technician list to work order card Part Lookup 01. Barcode icon repositioned to the left of the search bar in the Parts module for improved UX Unit Lookup 01. Description field is now excluded during unit search 02. Model names are now tail-truncated 03. File names on attachments are now tail-truncated 04. Added background color to File Attachment card

1. Service - Create Work Order During unit selection in Create Work Order, customer-owned units now auto-display Users can now select from existing standard job templates during WO creation 2. Service - Work Order Quick Tasks Standard Job Steps and Printed Memo have been moved to quick tasks with an option of using voice to text 3. Service - Clocking Elapsed hours now appear in red only when quoted time is set 4. Units - Lookup Added barcode scanning for searching units Added Location as a filter in the Units module 5. Units - Unit Details Added On Rent and Committed fields 6. Service - Work Orders List Alternate address has been added to customer information pop-up

Service - Create Work Order Customer search now includes results outside of the user's location Service - Work Orders Colors for Work Order statuses are now implemented (colors must be set in Desktop) Work Order Creation Date is now added to the expanded card Service - Clocking Complete Segment checkbox has been added back with an additional validation to prevent accidental changes Parts - Lookup Search now includes UPC Units - Lookup Filters have been updated to include a reset option and validation for unsaved changes Units - Edit Unit File Attachments are now enabled for Unit Records

Service - Create Work Order Added barcode scanning for searching unit When searching for a customer by phone number, brackets and dashes are ignored Service - Work Orders Updated filter behavior when checkboxes are applied with and without tapping Save Moved Reference field to collapsed card Scheduled Date filter logic is updated to more accurately display results Service - Segments Added Printed Memo field Moved Segment Description field to collapsed card Service - Clocking Added optional Labor Comment entry Parts - Lookup Bin location field has been added to part details Units - Lookup Edit Unit functionality has been added Add photos functionality has been added