Apex Infocom

Productivity

Free · Designed for iPad. Not verified for macOS.

Smart Complaint & Service Management is a complete solution designed to streamline complaint handling, engineer operations, and admin controls — all within a single app. Customer Panel ---------------- Create, edit, and delete complaints Track complaint status (Pending, Assigned, Resolved, Completed) View complaint reports and charts on the dashboard Admin Panel ------------- Manage and assign complaints to engineers Review and complete complaints after resolution Approve or reject engineer leave requests Approve expenses and petrol expenses submitted by engineers Monitor and manage daily attendance records Engineer Panel --------------- Receive and resolve assigned complaints Mark daily attendance Submit leave requests Record expenses and petrol expenses Reports & Dashboard ---------------------- Complaint analysis with charts Centralized view of attendance, leaves, and expenses This app makes customer support, field engineer management, and admin operations more efficient, transparent, and organized.

Ratings & Reviews

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Quick actions in dashborad New card design in list pages

Version 3.0.4

The developer, Apex Infocom, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .

  • Data Linked to You

    The following data may be collected and linked to your identity:

    • Contact Info
    • Identifiers
    • Diagnostics

Privacy practices may vary based, for example, on the features you use or your age. Learn More

Accessibility

The developer has not yet indicated which accessibility features this app supports. Learn More

Information

Provider
  • APEX INFOCOM TECHNOLOGY PRIVATE LIMITED
Size
  • 38.1 MB
Category
  • Productivity
Compatibility
Requires iOS 15.6 or later.
  • iPhone
    Requires iOS 15.6 or later.
  • iPad
    Requires iPadOS 15.6 or later.
  • iPod touch
    Requires iOS 15.6 or later.
  • Mac
    Requires macOS 12.5 or later and a Mac with Apple M1 chip or later.
  • Apple Vision
    Requires visionOS 1.0 or later.
Languages
  • English
Age Rating
4+
Copyright
  • © 2026 Apex Infocom. All rights reserved.
  • Privacy Policy

    • More by Apex Infocom

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