Thanks for your feedback. Unfortunately, we don't have access to Apple's billing system, so we can't process refunds directly. A third party cannot contact Apple to request a refund on someone else's behalf. Apple's standard policy is:Refunds must be requested by the original Apple ID holder (the person who made the purchase). Apple generally requires authentication, such as access to the Apple ID account, a purchase receipt, or the device used.We are always happy to help when you need us.